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What is simpleERB?
Presenting a user-friendly electronic reservation platform tailored for dining establishments, simpleERB serves as the ultimate booking and diary management tool that significantly improves customer service for all guests. This intuitive system efficiently tracks customer details and preferences, empowering restaurant operations while simultaneously increasing revenue potential. It is not only cost-effective but also easy to maintain, allowing for quick registration and setup of your reservation process without complications. With a flexible monthly subscription that avoids long-term commitments, you can effortlessly pause or resume your plan whenever needed and modify your subscription to align with the evolving requirements of your business. There's no necessity for extra hardware; the software seamlessly works with PCs, Macs, Windows POS systems, and iPads, supporting multiple users simultaneously. From 5pm, an industry leader, has successfully handled millions of online dining reservations across various restaurants. You can manage bookings through multiple platforms, including your website, Facebook, Twitter, and Instagram, while securely processing deposits and credit card transactions to mitigate the risk of "No Shows." Furthermore, simpleERB enables the creation of an extensive customer database and the management of waitlists, alongside automated SMS and email reminders to keep your guests updated. This innovative system not only simplifies the booking experience but also cultivates a more personalized atmosphere for diners, ensuring they return for future visits. Ultimately, simpleERB is designed to elevate the overall dining experience by fostering stronger connections between restaurants and their patrons.
What is Simple Host?
Simple Host is an advanced front-of-house software tailored specifically for the restaurant industry, crafted by experienced professionals who aimed to modernize the outdated practices of using paper lists and convoluted per-cover agreements. This cutting-edge application integrates vital tools that hosts rely on during their shifts, such as an online waitlist featuring QR code integration, a user-friendly online reservation platform with an embeddable widget, a customizable drag-and-drop floor plan, automatic server rotation, two-way SMS communication with patrons, in-app chat capabilities between devices, an automated digital guestbook, and a statistics dashboard to monitor peak periods and table turnover rates.
The pricing model is transparent, consisting of a fixed monthly fee that removes per-cover charges, long-term commitments, and the necessity for specialized hardware. Restaurants are empowered to utilize their existing iPads, iPhones, Android devices, or PCs, permitting unlimited device connections across all subscription levels. The setup process is efficient, taking only about five minutes, and most teams can start utilizing the platform on the same day they register. Plans commence at a competitive rate of $49.99 per month, which includes a 7-day free trial that does not require a credit card for initial access. With over 1,000 restaurants actively employing this software, it is swiftly establishing itself as a preferred choice in the sector. Ultimately, this enables restaurant owners to dedicate more attention to their guests while minimizing the burden of administrative duties, thereby enhancing the overall dining experience.
Media
No images available
Integrations Supported
Facebook
Instagram
Tripadvisor
X (Twitter)
API Availability
Has API
API Availability
Has API
Pricing Information
$18.50 per month
Free Trial Offered?
Free Version
Pricing Information
$49.99/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
simpleERB
Company Location
United Kingdom
Company Website
www.simpleerb.com/home/
Company Facts
Organization Name
Simple Host
Date Founded
2018
Company Location
United States
Company Website
www.simplehostapp.com
Categories and Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Categories and Features
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management