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Ratings and Reviews 0 Ratings
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What is smartcrowds?
Numerous employee engagement initiatives fail to genuinely connect with staff, which raises concerns since engagement is the main objective. A fundamental problem is that these programs are frequently enforced upon employees rather than encouraging their active participation. As a result, employees often overlook or exhibit minimal interest in the initiatives management works hard to implement. Although we don’t engage in gambling at smartcrowds, it's likely you've encountered employee engagement efforts that fell short of their goals. The primary reason for this is that these initiatives tend to be orchestrated by management instead of being propelled by the employees themselves. Fortunately, smartcrowds has been created to effectively tackle this issue. It functions as a continuous platform that pinpoints and addresses your employees’ most pressing concerns, issues, and opportunities through crowdsourced solutions. This approach not only empowers employees but also enhances their sense of ownership in the engagement process. By prioritizing employees as essential contributors, organizations can create a more authentic and significant engagement experience, ultimately leading to better outcomes. This shift can transform the workplace culture and foster a more collaborative environment where everyone feels valued.
What is LBi HR HelpDesk?
HR HelpDesk distinguishes itself as a leading software solution designed for automated management of HR cases and call tracking. Known as HR Case Management, this platform empowers human resources departments and service centers to manage employee inquiries efficiently, thus improving service delivery, optimizing workflows, and ensuring timely case resolution. With extensive experience in the HR software market, our committed team has a profound understanding of HR professionals' requirements, having worked alongside thousands to enhance our software offerings over time. This insight is crucial, allowing HR personnel to concentrate on strategic initiatives rather than getting overwhelmed by repetitive employee questions. By facilitating easy access to pertinent information, we significantly enhance the contribution of HR to the organization. Alleviating workplace frustration not only boosts employee engagement but also cultivates a more effective work environment. When employees can quickly locate the information they seek, they are more inclined to focus on their passions within their roles, which ultimately contributes to the overall success of the organization. As a result, the organization can experience improved retention rates and a stronger commitment from its workforce.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
smartcrowds
Date Founded
2015
Company Location
United Kingdom
Company Website
www.smartcrowds.com
Company Facts
Organization Name
LBi Software
Date Founded
1982
Company Location
United States
Company Website
www.lbisoftware.com
Categories and Features
Idea Management
Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking
Innovation
Collaboration
Discussion Threads
Engagement Monitoring
Evaluation Workflow
Feedback Management
Gamification
Idea Ranking
Ideation / Crowdsourcing
Open Innovation
Polls / Voting
Trend Tracking
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Human Resources
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management