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What is smrtPhone?

smrtPhone is a Conversational Platform specifically designed for sales teams leveraging CRM systems. It incorporates both team members and AI agents, ensuring that all interactions—including calls, texts, and follow-ups—are automatically logged into the relevant CRM records, which removes the hassle of manual data entry. The system includes smrtDialer, an advanced dialer capable of making simultaneous calls to up to four lines, allowing the representative to engage with the first respondent efficiently. Furthermore, smrtAgents, the platform's AI assistants, handle incoming calls, evaluate leads, and conduct follow-ups within a predetermined timeframe before handing over the conversation to a human representative who has all the necessary context. Additionally, it provides a host of features such as SMS/MMS automation, video conferencing, call recording, AI-generated summaries, sentiment analysis, interactive voice response (IVR), customizable calling workflows, local presence capabilities, number porting, voicemail transcription, and a robust mobile application. The platform integrates seamlessly with various CRM systems including Podio, Salesforce (including Left Main REI), InvestorFuse, Tape, GoHighLevel, Invelo, Realeflow, Carrot, and DataSift, which enhances its adaptability. With a focus on compliance, it meets regulations such as TCPA, CCPA, CPNI, and STIR/SHAKEN, ensuring users can operate within legal frameworks. Since its inception in 2017, smrtPhone has consistently adapted to better serve the evolving requirements of agile sales teams, making it a reliable choice in the market. The ongoing enhancements and updates reflect its commitment to staying ahead of industry trends and customer needs.

What is Consio?

Consio enables Shopify brands to increase their revenue by transforming phone interactions into authentic sales and support channels. The AI Voice Agent independently handles incoming calls, answering questions about order status and delivery while sending tracking links via SMS during the call. Furthermore, it can effortlessly transfer calls to human agents when required. Sales teams utilize Consio to follow up with customers who have abandoned their checkouts, as well as to connect with key clients, returning purchasers, and other highly interested shoppers, all armed with complete context from Shopify. This cutting-edge method not only simplifies communication but also greatly enhances customer engagement and satisfaction, leading to improved overall experiences. By integrating advanced technology into their operations, brands can foster stronger relationships with their customers and drive better sales outcomes.

Media

No images available

Media

Integrations Supported

Integrations Supported

Shopify

API Availability

API Availability

Pricing Information

$24/month/user
Free Trial Offered?

Pricing Information

$30/month
Plans include 100, 400 or 1000 call minutes per month ($30, $60 or $120). Unlimited agents.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
Chromebook

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

smrtPhone

Date Founded

2007

Company Location

United States

Company Website

www.smrtphone.io

Company Facts

Organization Name

Consio

Date Founded

2024

Company Location

United States

Company Website

www.consio.ai

Categories and Features

AI Voice Agents

Not specified

Categories and Features

AI Voice Agents

Not specified

eCommerce Tools

Not specified

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