Phone2 Reviews & Ratings

Phone2

1.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 2 Ratings

Total 1 out of 5 stars
ease 2 out of 5 stars
features 2 out of 5 stars
design 3 out of 5 stars
support 1 out of 5 stars

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What is smrtPhone?

smrtPhone is a Conversational Platform specifically designed for sales teams leveraging CRM systems. It incorporates both team members and AI agents, ensuring that all interactions—including calls, texts, and follow-ups—are automatically logged into the relevant CRM records, which removes the hassle of manual data entry. The system includes smrtDialer, an advanced dialer capable of making simultaneous calls to up to four lines, allowing the representative to engage with the first respondent efficiently. Furthermore, smrtAgents, the platform's AI assistants, handle incoming calls, evaluate leads, and conduct follow-ups within a predetermined timeframe before handing over the conversation to a human representative who has all the necessary context. Additionally, it provides a host of features such as SMS/MMS automation, video conferencing, call recording, AI-generated summaries, sentiment analysis, interactive voice response (IVR), customizable calling workflows, local presence capabilities, number porting, voicemail transcription, and a robust mobile application. The platform integrates seamlessly with various CRM systems including Podio, Salesforce (including Left Main REI), InvestorFuse, Tape, GoHighLevel, Invelo, Realeflow, Carrot, and DataSift, which enhances its adaptability. With a focus on compliance, it meets regulations such as TCPA, CCPA, CPNI, and STIR/SHAKEN, ensuring users can operate within legal frameworks. Since its inception in 2017, smrtPhone has consistently adapted to better serve the evolving requirements of agile sales teams, making it a reliable choice in the market. The ongoing enhancements and updates reflect its commitment to staying ahead of industry trends and customer needs.

What is Phone2?

Phone2 is a cutting-edge cloud-based phone solution that allows users to add a unique business number to their personal devices, eliminating the need for additional hardware. This platform enables unlimited two-way voice calls and SMS/MMS messaging with any number in the U.S. or Canada, consolidating all communications into a single organized thread per contact. Teams can enhance their collaboration by utilizing a shared phone number, which means they can access a common inbox for both messages and calls, fostering teamwork. One of the standout features is the SMS alerts that notify recipients of the nature of an incoming call, leading to a remarkable 25% increase in answer rates. Additionally, users have the option to effectively manage their contacts by adding notes and file attachments, allowing Phone2 to serve as a compact CRM system, while also providing the capability to import contacts from personal devices or Google accounts. Furthermore, Phone2 offers a variety of integration options, making it simple to connect with other applications, thereby improving operational efficiency and ensuring streamlined communication for businesses. This comprehensive approach not only enhances user experience but also supports overall productivity in a professional environment.

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Integrations Supported

Integrations Supported

Google Contacts
HubSpot CRM
HubSpot Customer Platform

API Availability

API Availability

Pricing Information

$24/month/user
Free Trial Offered?

Pricing Information

$15 per month

Supported Platforms

SaaS
Android
iPhone
Chromebook

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Not specified

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

smrtPhone

Date Founded

2007

Company Location

United States

Company Website

www.smrtphone.io

Company Facts

Organization Name

Phone2

Date Founded

2022

Company Location

United States

Company Website

www.phone2.io

Categories and Features

AI Voice Agents

Not specified

Categories and Features

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