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What is storEDGE?

Storable's storEDGE Management Software stands out as the leading and most effective self-storage facility management solution available in the market. Being entirely cloud-based, it enables users to retrieve vital information regarding their facilities from any device, whether it be a smartphone, tablet, or computer running Windows or Mac. The software is designed with a user-friendly interface and encompasses built-in CRM functionalities, phone integration, interactive facility maps, as well as sophisticated reporting and analytics tools. This powerful software empowers users to efficiently oversee multiple storage facilities without hassle, ensuring cost-effectiveness throughout the process. Additionally, it boasts features such as smart search, hover cards, an integrated task manager, and an intuitive search function for enhanced usability. Users can confidently manage their operations with this comprehensive toolkit at their disposal.

What is Automated Storage Call Center?

Automated Storage Call Center focuses on delivering remote operational and call-center services specifically designed for self-storage facilities, aiming to enhance or fully replace on-site personnel. Their extensive offerings are available 24/7, encompassing customer interaction management and operational duties that include handling both inbound and outbound calls, following up on missed communications, processing rent and move-ins/outs, nurturing leads, assisting tenants, and managing payment procedures via phone and automated systems. Furthermore, they adeptly handle collections for overdue accounts through multiple communication avenues such as phone, text, and email, while also supervising auction processes for tenants who have defaulted on payments. By employing local phone numbers and interactive voice response (IVR) technology, they ensure thorough documentation of calls, performance insights, and support in various languages, alongside providing website assistance and seamless integration with top storage management software solutions. Their pricing model is structured according to the number of storage units, featuring tiered plans, initial setup fees, extra charges for rollover calls, and a variety of optional services tailored to meet customer demands. With this extensive array of features, they aspire to optimize operations and elevate customer satisfaction for self-storage businesses universally, demonstrating a commitment to innovation and efficiency in the industry.

Media

Media

Integrations Supported

Acumatica Cloud ERP
Automated Storage Call Center
Birdeye
Clickatell
DaVinci Lock
Google Analytics
Google Maps
QuikStor Cloud
Swivl
Zion Call Management

Integrations Supported

Cubby
Hummingbird
SiteLink Web Edition
WebSelfStorage
monday AI work platform
storEDGE

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$2.25 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

storEDGE by Storable

Date Founded

2009

Company Location

United States

Company Website

www.storable.com/products/storedge

Company Facts

Organization Name

Automated Storage Call Center

Date Founded

2021

Company Location

Iceland

Company Website

www.automatedstoragecallcenter.com

Categories and Features

Facility Management

Not specified

Self Storage

Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location

Categories and Features

Self Storage

Not specified

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