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What is symplr Payer?

Cut costs, eliminate data silos, and improve member outcomes through a unified and automated provider data solution. symplr Payer acts as a dependable single source of truth for provider data, ensuring regular reconciliation and verification against primary sources. This system greatly enhances data quality, accessibility, and transparency, while also reducing provider frustrations by removing unnecessary information requests. By adopting symplr Payer as the core repository for provider data throughout the organization, payers can share accurate and timely information with multiple downstream systems. Our thorough and flexible provider data management solution supervises all pre-contract and renewal negotiations. You can optimize and standardize your contracting workflows while carefully documenting contract details such as sentinel events, trigger dates, process steps, fee schedule information, and beyond. Moreover, the innovative architecture of symplr Payer allows your organization to seamlessly integrate contracting and credentialing processes. This not only simplifies management but also significantly boosts overall efficiency in handling provider data, paving the way for more streamlined business operations. In doing so, your organization can foster stronger relationships with providers and ensure a more effective service delivery.

What is InsightPro.ai?

InsightPro serves as an online tool tailored for workforce analytics and operations, specifically targeting health insurance payers, third-party administrators, benefit administrators, and health plans. It streamlines claims management, quality assurance, and the support of member contact-center teams. The claims management features include inventory tracking, task assignment and distribution, production planning, forecasting capabilities, KPI dashboards, activity monitoring, and query resolution functionalities. Quality assurance teams benefit from tools that allow for customizable audits, sampling techniques, capacity planning, error feedback systems, rebuttal workflows, and performance reporting capabilities. The platform enhances contact-center operations through member and call history access, customizable workflows, real-time data insights, and performance metrics. Furthermore, workforce dashboards provide managers with the ability to monitor productivity levels, workload distribution, quality metrics, and overall operational trends, while user and workflow management tools simplify administrative tasks. As a Software as a Service (SaaS) offering, this platform can be tailored to meet the specific operational requirements of payers, with pricing and plan options customized to fit individual customer needs, ensuring a flexible and adaptable service delivery model. Ultimately, this extensive array of features equips organizations to significantly boost their operational efficiency while also enhancing the quality of services provided to their members. By leveraging InsightPro, health insurance stakeholders can ensure they stay ahead in a competitive market while maintaining high standards of member satisfaction.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Flexible payment options include monthly plans and pay-per-transaction billing. SaaS pricing is tailored to selected features and customer requirements; no long-term commitment is required.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

symplr

Company Location

United States

Company Website

www.symplr.com/products/symplr-payer

Company Facts

Organization Name

MDI NetworX

Date Founded

2014

Company Location

United States

Company Website

insightpro.ai/

Categories and Features

Contract Management

Not specified

Credentialing

Not specified

Healthcare

Not specified

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