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What is tBits Expediter?

Organizations frequently encounter various challenges that impede their operations. A large portion of our corporate email interactions is dedicated to recognizing, allocating, examining, and addressing these obstacles. These challenges can stem from irregularities such as customer feedback or technical malfunctions, in addition to action points generated in weekly meetings or brainstorming discussions that explore potential solutions needing further investigation. While traditional methods for managing issues, like emails and Excel spreadsheets, are accessible, they create complications in tracking the progress of concerns as they move through different team members for resolution, often resulting in them being neglected until a problem arises, triggering a reactive approach to crisis management. Furthermore, management personnel assigned to delegate and resolve these matters often find themselves spending a considerable amount of time on follow-ups and reminders to check on the status of the issues they have initiated. This cycle of inefficiency can severely impact overall productivity, leading to increased frustration among team members who are attempting to navigate a cumbersome process. Ultimately, organizations may benefit from adopting more streamlined solutions that facilitate better communication and tracking of issues.

What is Splunk On-Call?

Boost your team's productivity by channeling alerts to the correct personnel, which paves the way for rapid collaboration and effective problem-solving. By ensuring that alerts are delivered to the right individuals, you can significantly reduce the time required to acknowledge and resolve incidents. Our comprehensive ChatOps experience integrates effortlessly with your current tools, providing incident timelines and reporting features that aid in conducting blame-free post-incident evaluations. Increase engagement by connecting with team members in their workspaces; our mobile-first solutions leverage machine learning to ensure on-call access from virtually anywhere. Splunk On-Call simplifies the incident management workflow, reducing alert fatigue and enhancing system uptime. Take advantage of Splunk On-Call to refine your on-call schedules and escalation protocols, automating processes ranging from rotations to overrides. Our platform offers contextual alert information, machine learning-driven recommendations, and fosters teamwork to effectively address issues, all while diligently recording essential remediation details for future review. This not only allows teams to swiftly resolve incidents but also equips them with insights to enhance their responses in the future, fostering a culture of continuous improvement. By embracing these tools, teams can cultivate a more resilient and responsive incident management approach.

Media

Media

Integrations Supported

Better Stack
Bugsnag
Cron To Go
Dynatrace
FireHydrant
Google Voice
Honeybadger
Jira
New Relic
RapidSpike
ServiceNow
SolarWinds AppOptics
SolarWinds Network Performance Monitor (NPM)
SolarWinds Pingdom
Splunk Cloud Platform
Splunk User Behavior Analytics
StatusHub
Uptime.com
eG Enterprise

Integrations Supported

Better Stack
Bugsnag
Cron To Go
Dynatrace
FireHydrant
Google Voice
Honeybadger
Jira
New Relic
RapidSpike
ServiceNow
SolarWinds AppOptics
SolarWinds Network Performance Monitor (NPM)
SolarWinds Pingdom
Splunk Cloud Platform
Splunk User Behavior Analytics
StatusHub
Uptime.com
eG Enterprise

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$27.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TransBit Technologies Software

Date Founded

2007

Company Location

India

Company Website

www.tbitsglobal.com

Company Facts

Organization Name

Splunk

Date Founded

2004

Company Location

United States

Company Website

www.splunk.com

Categories and Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Task Management

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Log Management

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

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