Extend Reviews & Ratings

Extend

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design 1 out of 5 stars
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What is tigerlab?

tigerlab is an insurance software company with two product lines, each built for a different type of business. For insurance brokerages, the tigerlab Broker Management System (BMS) is an agency management system that brings clients, policies, documents, renewals and accounting into one place. It calculates commissions, creates invoices and credit notes automatically, and runs compliance checks, such as sanctions screening, that are set up for each country. Brokerages can run several countries and branches on one system and connect to market platforms including BiPRO in Germany and EcoHub in Switzerland. For insurers, MGAs and embedded insurance providers, the tiger suite (formerly i2go) provides policy administration, billing, claims management and distribution management. Each system works on its own or with the others. All tigerlab software is API-first, runs in the cloud or on-premises, and is backed by SOC 2 Type II attestation and ISO 27001 certification. Book a demo at tigerlab.com!

What is Extend?

Extend offers merchants cutting-edge solutions for product and shipping protection, allowing them to increase their revenue while also protecting their customers from possible damages or losses. Each sale of an Extend protection plan positively impacts merchants' financial performance by directly boosting their profit margins. Our protection plans are designed to address specific customer needs, effectively shielding them from issues such as mechanical failures and accidental damages. The claims process is notably efficient, with over 98% of Extend claims resolved in less than 90 seconds, turning potential customer dissatisfaction into positive experiences. By facilitating rapid and effective claim resolutions, merchants can transform critics into loyal brand advocates and repeat purchasers. Moreover, with our dedicated team of data analysts and marketing experts consistently enhancing Extend's offerings, merchants gain valuable insights into performance trends while maximizing their revenue potential. Trusted by a multitude of retail partners, Extend's protection plans not only elevate customer satisfaction but also bolster profit margins, creating a mutually beneficial situation for both merchants and their customers. This collaboration cultivates a community of satisfied clients who are more inclined to return and enthusiastically recommend the services to others, ultimately fostering long-term business relationships. In this way, Extend not only safeguards investments but also enriches the overall shopping experience.

Media

Media

Integrations Supported

AWS Cloud9
Damoov
MongoDB
Postman
QuickBooks Accountants
Sage 500
Salesforce
Stripe
Twilio
Xero
Zoho Analytics

Integrations Supported

BigCommerce
Canopy
Grok Bot
Magento
NetSuite
Salesforce Agentforce Commerce
Shopify
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

- One-time setup fee
- Monthly license fee
- Transaction fee
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

tigerlab

Date Founded

2008

Company Location

Switzerland

Company Website

www.tigerlab.com/en

Company Facts

Organization Name

Extend

Date Founded

2019

Company Location

United States

Company Website

www.extend.com

Categories and Features

Commercial Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Policy Management
Quote Management
Reinsurance Administration
Risk Assessment
Underwriting Management

Embedded Insurance

Not specified

Insurance

Not specified

Insurance Agency Management

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Policy Management
Property & Casualty
Quote Management

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

Insurance CRM

Not specified

Insurance Policy

Cancellation Tracking
Claims Tracking
Policy Generation
Policy Issuance
Policy Processing
Quotes / Estimates
Rating Engine
Reinstatement Tracking
Reinsurance Administration
Renewal Management
Underwriting Management

Insurance Underwriting and Rating

Broker / Agent Portal
Carrier Upload
Commercial Lines
Comparative Insurance Rating
Customer Portal
For Casualty Insurance
For Personal Insurance
Multi-State
Multiple Line Rating

P&C Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Marketing Automation
Policy Management
Quote Management
Reinsurance Administration
Underwriting Management

Categories and Features

Embedded Insurance

Not specified

Warranty Management

Not specified

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