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What is uBugtrack?

uBugtrack is a sleek and efficient collaboration tool that enables real-time oversight of tasks, issues, crashes, and releases. To facilitate quick updates, any changes made to a ticket since your previous check-in are displayed in bold for your convenience. When you start a new build, clicking "create release note" allows uBugtrack to automatically include all recently resolved or closed tickets in the release note. Furthermore, any new comments you post on a ticket will be instantly sent to a specified Slack channel, ensuring your team stays updated. The platform also offers a RESTful JSON API, which allows seamless integration with your current applications to boost functionality. As it stands, uBugtrack is available in public beta at no cost, with no limitations on usage, enabling you to manage production tickets without concerns over data removal once the beta phase ends. This makes it a superb option for teams seeking a streamlined and effective task management system, providing both ease of use and extensive features.

What is Juphy?

The Social Inbox for Collaborative Teams brings together all customer notifications and support requests into one unified platform. By utilizing Juphy, you can effectively communicate with your team members, allowing for the fastest responses to customer inquiries through multiple communication channels. Eliminate the frustration of frequent logins and logouts! Real-time management of customer interactions greatly boosts the effectiveness of your support operations. With a simple click, you can quickly reply to messages, mentions, reviews, and comments via Juphy’s user-friendly dashboard. A significant reason for delays in customer support is poor internal communication, which can lead to an average increase of four hours in ticket resolution when relying on email. Improve teamwork on support tickets with collaborative tools like Slack. Create your support team, define roles and permissions, and engage in immediate discussions about incoming messages or tickets to optimize your workflows. This method not only accelerates response times but also nurtures a more unified team atmosphere, ultimately leading to enhanced customer satisfaction. Embracing such collaborative tools can transform the way your team interacts and addresses customer needs.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

$39 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

uBugtrack

Company Location

France

Company Website

ubugtrack.com

Company Facts

Organization Name

Juphy

Date Founded

2018

Company Location

Turkey

Company Website

www.juphy.com

Categories and Features

Issue Tracking

Assignment Management
Dashboard
Issue Auditing
Issue Scheduling
Project Management
Task Management

Categories and Features

Social Media Management

Brand Tracking
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Reporting/Analytics
Social Media Monitoring

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