Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Freshservice Reviews & Ratings
    4.6 out of 5 stars 2,173 Ratings
    Company Website for Freshservice
  • Serviceaide Reviews & Ratings
    4.1 out of 5 stars 244 Ratings
    Company Website for Serviceaide
  • Flagsmith Reviews & Ratings
    4.8 out of 5 stars 43 Ratings
    Company Website for Flagsmith
  • VoucherCart Reviews & Ratings
    4.9 out of 5 stars 67 Ratings
    Company Website for VoucherCart
  • Zendesk Reviews & Ratings
    4.3 out of 5 stars 8,478 Ratings
    Company Website for Zendesk
  • ServoDesk Reviews & Ratings
    4.9 out of 5 stars 25 Ratings
    Company Website for ServoDesk
  • DropTrack Reviews & Ratings
    4.5 out of 5 stars 191 Ratings
    Company Website for DropTrack
  • ClickUp Reviews & Ratings
    4.6 out of 5 stars 19,572 Ratings
    Company Website for ClickUp
  • KORONA POS Reviews & Ratings
    4.7 out of 5 stars 228 Ratings
  • Bravo POS for Pawnbrokers Reviews & Ratings
    4.8 out of 5 stars 92 Ratings
    Company Website for Bravo POS for Pawnbrokers

What is uBugtrack?

uBugtrack is a sleek and efficient collaboration tool that enables real-time oversight of tasks, issues, crashes, and releases. To facilitate quick updates, any changes made to a ticket since your previous check-in are displayed in bold for your convenience. When you start a new build, clicking "create release note" allows uBugtrack to automatically include all recently resolved or closed tickets in the release note. Furthermore, any new comments you post on a ticket will be instantly sent to a specified Slack channel, ensuring your team stays updated. The platform also offers a RESTful JSON API, which allows seamless integration with your current applications to boost functionality. As it stands, uBugtrack is available in public beta at no cost, with no limitations on usage, enabling you to manage production tickets without concerns over data removal once the beta phase ends. This makes it a superb option for teams seeking a streamlined and effective task management system, providing both ease of use and extensive features.

What is SmarterTrack?

SmarterTrack operates as a versatile communication platform that acts as an online help desk, streamlining the initiation, tracking, management, and reporting of various communication channels. Users can easily submit tickets via email or the online portal, engage in live chats, take part in community discussions, and comment on knowledge base articles, which helps consolidate all interactions while fostering a strong online community. The platform boasts a flexible and customizable ticketing system, allowing users to send and respond to tickets from any location that has internet access and a web browser. Moreover, SmarterTrack gives users the capability to maintain a comprehensive overview of their entire ticket history, thus facilitating the full management of all communications related to tickets, including emails, notes, tasks, phone call records, and live chat exchanges. This comprehensive solution not only simplifies customer support processes but also significantly boosts user satisfaction and engagement levels. In essence, SmarterTrack is designed to enhance both the efficiency of support teams and the experience of the end-users, creating a win-win scenario for all parties involved.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

$15 per month

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

uBugtrack

Company Location

France

Company Website

ubugtrack.com

Company Facts

Organization Name

Tweakservers

Company Website

www.tweakservers.com/helpdesk-software/smartertrack/

Categories and Features

Issue Tracking

Assignment Management
Dashboard
Issue Auditing
Issue Scheduling
Project Management
Task Management

Categories and Features

Customer Service

Live Chat
Self Service Portal

Popular Alternatives

Feedback Reviews & Ratings

Feedback

Marmeto

Popular Alternatives

SmarterTrack Reviews & Ratings

SmarterTrack

SmarterTools Inc.
Testeum Reviews & Ratings

Testeum

5.0 out of 5 stars
Alcea BugTrack Reviews & Ratings

Alcea BugTrack

Alcea Tracking Solutions by Alcea Technologies Inc.