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What is uEngage?

Contactless ordering is revolutionizing the dining experience by allowing restaurants to establish an online presence and receive orders directly from customers. This feature is accessible to various food and beverage establishments, including fine dining, quick service restaurants, and cloud kitchens, among others. Utilizing QR codes and unique URLs, businesses can streamline online ordering processes while also incorporating loyalty wallets and promotional codes. Menu management is made easy with options to create distinct menus for dine-in, delivery, and pick-up services. Customers benefit from mobile authentication via OTP, ensuring secure transactions, and operators can manage promotional banners and digital payments effortlessly. Rider management and in-depth analytics empower store owners to optimize operations and enhance customer satisfaction through real-time feedback and comprehensive data insights. Various order types can be accommodated, including seamless home delivery options and in-store interactions, where patrons can place orders by scanning QR codes at the restaurant. Additionally, takeout services allow customers to conveniently order meals for pickup, while in-car ordering facilitates curbside delivery by enabling customers to submit their vehicle details. The loyalty wallet feature encourages repeat business by allowing establishments to create tailored promotions, such as flat discounts, percentage-based discounts, and cashback offers, ultimately enriching the customer experience further. This comprehensive ordering system not only enhances convenience but also fosters customer engagement and loyalty across diverse dining scenarios.

What is OneDine?

OneDine transforms your commerce infrastructure to meet the demands of both your clientele and your business objectives. By leveraging your existing POS, gift, loyalty, and payment systems, you can boost employee efficiency and empower customers with more options. The OneDine integration with your current POS and processing systems is designed for a hassle-free experience, incorporating loyalty and gift card functionalities effortlessly. With OneDine, customers can conveniently place their orders through a QR code, our OTG tablet, online, or at a kiosk, ensuring maximum flexibility. Each patron is encouraged to join loyalty programs or subscribe to emails while engaging in real-time feedback surveys. The system adeptly handles transactions involving EMV and NFC credit cards, as well as loyalty and gift card redemptions, working seamlessly with your current processors and vendors. The OneDine tablet not only allows staff to efficiently take orders and process payments right at the table but is also integrated with your existing POS for a streamlined workflow. Furthermore, it acts as a handy payment leave-behind, enabling guests to split checks, redeem loyalty points and gift cards, and make payments using cutting-edge EMV or NFC technology. Importantly, this solution eliminates recurring hardware fees and additional POS licensing costs, making it a financially viable option for your operations. Ultimately, this forward-thinking method not only enriches the dining experience for customers but also simplifies and enhances operational efficiency for your team. With the added benefit of real-time data analytics, businesses can make informed decisions to further improve service and customer satisfaction.

Media

Media

Integrations Supported

Aloha Cloud by NCR Voyix
Apple Pay
CardConnect
Deliveroo
DoorDash
Dunzo
Elavon
Fiserv
Grubhub
PAR Engagement
PAR POS
PayPal
Paytronix
Postmates
Sift
Sparkfly
Spreedly
UserWay
Worldpay

Integrations Supported

Aloha Cloud by NCR Voyix
Apple Pay
CardConnect
Deliveroo
DoorDash
Dunzo
Elavon
Fiserv
Grubhub
PAR Engagement
PAR POS
PayPal
Paytronix
Postmates
Sift
Sparkfly
Spreedly
UserWay
Worldpay

API Availability

Has API

API Availability

Has API

Pricing Information

₹1000 per month
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

uEngage

Date Founded

2018

Company Location

India

Company Website

www.uengage.in

Company Facts

Organization Name

OneDine

Date Founded

2017

Company Location

United States

Company Website

onedine.com

Categories and Features

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Categories and Features

Menu

Color-Coding / Upselling Tools
Digital Signage / Menu Boards
Kiosk Menus
Menu Design Tools
Menu Item Management
POS Integration
Pre-Made Menu Templates
Printed/Paper Menus
QR Code Menus
Tablet Menus

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

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