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What is uEngage?

Contactless ordering is revolutionizing the dining experience by allowing restaurants to establish an online presence and receive orders directly from customers. This feature is accessible to various food and beverage establishments, including fine dining, quick service restaurants, and cloud kitchens, among others. Utilizing QR codes and unique URLs, businesses can streamline online ordering processes while also incorporating loyalty wallets and promotional codes. Menu management is made easy with options to create distinct menus for dine-in, delivery, and pick-up services. Customers benefit from mobile authentication via OTP, ensuring secure transactions, and operators can manage promotional banners and digital payments effortlessly. Rider management and in-depth analytics empower store owners to optimize operations and enhance customer satisfaction through real-time feedback and comprehensive data insights. Various order types can be accommodated, including seamless home delivery options and in-store interactions, where patrons can place orders by scanning QR codes at the restaurant. Additionally, takeout services allow customers to conveniently order meals for pickup, while in-car ordering facilitates curbside delivery by enabling customers to submit their vehicle details. The loyalty wallet feature encourages repeat business by allowing establishments to create tailored promotions, such as flat discounts, percentage-based discounts, and cashback offers, ultimately enriching the customer experience further. This comprehensive ordering system not only enhances convenience but also fosters customer engagement and loyalty across diverse dining scenarios.

What is Tock?

Tock is engineered to meet the changing needs of the hospitality sector, enabling establishments to operate more efficiently, cut costs, and maintain safety standards. Whether managing a cozy neighborhood eatery or an upscale dining venue, Tock gives you total command over your business operations. You can manage reservations, special occasions, and both pickup and delivery services seamlessly from one platform. Tock boosts revenue across various service sectors, and its flat-rate pricing model guarantees no surprise fees for your successes. By connecting you with millions of prospective customers through its growing network, which spans 26 countries and over 200 cities, Tock enhances your market reach. Additionally, partnerships with major platforms like Google, Facebook, Instagram, Chase, and WineDirect provide you with valuable marketing tools to engage directly with your audience while effectively tracking conversion rates. With the latest updates, Tock offers crucial features for thriving in the marketplace, including contactless ordering and payment solutions, an improved waitlist system, two-way text messaging, pre-dining surveys, and flexible pickup and delivery choices. Furthermore, the ability to make real-time modifications to your floor plan and patio layout allows you to adapt swiftly to customer preferences. With Tock, every facet of your service is optimized for peak efficiency and exceptional customer satisfaction, ensuring that you stay ahead in a competitive industry.

Media

Media

Integrations Supported

Dunzo
Petpooja

Integrations Supported

ARP.top
Activ8 Commerce
Commerce7
Corksy
Facebook
Google
Google Business Profile
Hostie
Instagram
Painapo
Perfect Venue
Toast POS

API Availability

Has API

API Availability

Pricing Information

₹1000 per month
Free Trial Offered?

Pricing Information

$199 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

uEngage

Date Founded

2018

Company Location

India

Company Website

www.uengage.in

Company Facts

Organization Name

Tock

Date Founded

2014

Company Location

United States

Company Website

www.exploretock.com

Categories and Features

Online Ordering

Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Categories and Features

Brewery

Not specified

Event Booking

Not specified

Event Check In

Not specified

Event Management

Not specified

Event Marketing

Not specified

Food Delivery

Not specified

Online Ordering

Not specified

Point of Sale

Not specified

Reservations

Not specified

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Marketing

Not specified

Restaurant POS

Not specified

Waitlist

Not specified

Winery

Not specified

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