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What is ubisend?

Ubisend empowers a diverse array of partners, ranging from small enterprises to Fortune 500 giants, by offering exceptional chatbots, robotic process automation, live chat, and ticketing solutions tailored for various needs. Users can engage and automate seamlessly across multiple platforms, such as websites, Microsoft Teams, and WhatsApp Messenger. The system allows you to insert text, images, and files, while also providing the flexibility to rearrange, remove, and refine these elements until achieving flawless automated conversations. You can establish direct connections with any service, product, process, or data related to individuals. Everything necessary for automation can be effortlessly created, retrieved, transmitted, or stored. Our comprehensive API supports the integration of all components, enabling you to build the most effective resource for your business. Revolutionize conversational automation by providing a complete experience that includes chat functionalities, a knowledge base, ticketing, and live chat options. Design interactive and personalized chat interfaces that cater to individual user needs. By creating contextually relevant experiences, you can gain profound insights into user behavior. Additionally, track the essential metrics with Ubisend's leading analytical tools to ensure your automation strategy is continually optimized and effective. This holistic approach not only enhances user engagement but also drives business growth through intelligent automation.

What is GirikSMS?

GirikSMS is a comprehensive messaging and automation platform specifically crafted for Salesforce, enabling businesses to connect with their customers via SMS, WhatsApp, and web chat directly within the Salesforce environment, thus promoting personalized communications, mass messaging, and the sharing of multimedia content with seamless CRM integration. The platform boasts a wide array of automation features, including scheduled campaigns, drip messaging, customizable templates, replies triggered by workflows, and automatic follow-ups, which can all be effortlessly implemented using Process Builder, Apex, or flows. By harnessing the power of generative AI and Copilot functionality, GirikSMS enhances agent efficiency through real-time response suggestions, sentiment analysis, and conversational support driven by ChatGPT. Moreover, it simplifies operations by merging multiple messaging channels into a single inbox, offers AI-enhanced chatbots for 24/7 support and customized workflows, and includes advanced features such as text-to-voice capabilities, message duplication, distribution of surveys, and dynamic sender number mapping. The platform also ensures adherence to compliance standards with opt-in/out management and effectively manages campaign scheduling while providing detailed analytics to refine communication strategies, helping businesses meet their messaging objectives with precision. As customer interaction dynamics shift, GirikSMS remains committed to continuous improvement by integrating innovative features that address emerging needs in the realm of customer engagement.

Media

Media

Integrations Supported

Cellcast
ChatGPT
Facebook Messenger
Meta AI
Salesforce
Telnyx
Twilio
WhatsApp

Integrations Supported

Cellcast
ChatGPT
Facebook Messenger
Meta AI
Salesforce
Telnyx
Twilio
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$47 per month
Free Trial Offered?
Free Version

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ubisend

Company Location

United Kingdom

Company Website

www.ubisend.com

Company Facts

Organization Name

GirikSMS

Date Founded

2021

Company Location

United States

Company Website

www.giriksms.com

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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