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What is unSurvey?

unSurvey is a cutting-edge conversational AI solution designed to optimize and automate interactions throughout the entire process. Its robust scalability allows it to manage a vast number of conversations while delivering human-like, AI-driven interviews and analyses. You can obtain actionable insights from customers in just a few hours, eliminating the lengthy wait for traditional results. By simply articulating your conversation in common language, our AI can generate a customized flow tailored to your needs. Users can easily drag and drop topics and utilize natural language to integrate logic seamlessly. The platform facilitates dynamic exchanges through voice, video, and text, supporting over 50 languages. Users benefit from raw transcripts, summaries, and keyword identification, ensuring a thorough understanding of the discussions. You have the option to either listen to or read complete transcripts or swiftly access key summaries and highlights. Additionally, unSurvey provides conversational insights with deep-linked citations for straightforward reference. Real-time reports merge qualitative and quantitative data for comprehensive analysis, allowing for structured data extraction and visualization. You can download neatly organized data automatically generated from each interaction along with pre-built visual representations. Access controls and invitation flows are also available to effectively manage participation. With unSurvey, you can revolutionize your conversation automation and unlock profound insights like never before, ultimately transforming your approach to customer interactions.

What is Indigo.ai?

Indigo.ai is a robust conversational AI platform that allows users to create and develop interactive chatbots, scale AI applications effectively, and analyze conversational data. Leading companies utilize Indigo.ai to improve their capabilities in conversational AI. It provides a unified platform for overseeing all conversational AI data and communications, automating user interactions, building AI-driven solutions, and extracting meaningful insights from conversations. The platform includes a suite of sophisticated tools aimed at text annotation, dataset refinement, and enhancing the quality of natural language processing. Understanding and engaging with textual information is key to boosting both the performance of AI models and customer satisfaction. Users can construct precise machine learning models while maximizing efficiency and reducing costs. Furthermore, the platform facilitates the gathering of insights from business dialogues, converting unstructured data into organized text automatically. By connecting with customers, businesses are able to gain valuable insights into their preferences, which can lead to enhancements in products, services, and customer service. Ultimately, Indigo.ai equips organizations with the capability to fully leverage conversational interactions, fostering improved decision-making and driving growth in their operations. This comprehensive approach not only benefits individual businesses but also contributes to the advancement of the industry as a whole.

Media

Media

Integrations Supported

Salesforce
Shopify
Slack
WhatsApp
Alexa
Android
Apple iOS
Asana
Facebook Messenger
Figma
Google Assistant
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
SAP Cloud Platform
Skype
WeChat
Zendesk
Zoom

Integrations Supported

Salesforce
Shopify
Slack
WhatsApp
Alexa
Android
Apple iOS
Asana
Facebook Messenger
Figma
Google Assistant
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
SAP Cloud Platform
Skype
WeChat
Zendesk
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

unSurvey

Date Founded

2024

Company Location

United States

Company Website

unsurvey.ai/

Company Facts

Organization Name

Indigo.ai

Date Founded

2016

Company Location

Italy

Company Website

indigo.ai/en/

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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