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What is vFound Lost & Found?

Bring lost property, incoming deliveries, cloakroom tickets, shared equipment and visitor arrivals into one browser-based workspace. vFound gives each Lost & Found venue its own branded photo catalogue, while keeping claims and staff notes private. Parcels reads labels and records collection; Checkroom sends private QR tickets; Equipment tracks reservations, loans and returns; Visitors manages invitations, sign-in and host notices. Teams work from existing phones, tablets and computers with permissions, audit trails, signatures, reports and CSV exports. AI can draft entries, suggest matches, translate guest messages and assist with claim checks, but people decide what is saved and who receives an item. Slack, Microsoft Teams and Google Chat alerts, API access and signed webhooks connect the workspace to other systems. Every product has a yearly per-venue price and selected products share a 14-day, card-backed trial.

What is Fixray?

Fixray acts as an all-in-one solution for tracking maintenance specifically designed for hotels, event venues, and conference centers. Staff and guests can easily report issues by submitting images, videos, or voice messages, and they have the convenience of using QR-code forms for these reports. Meanwhile, managers have the capability to monitor reported issues within a shared queue, delegate tasks, set priorities, and track progress effectively. The maintenance staff, known as fixers, can update their task status and mark them as complete by uploading photos, which creates a comprehensive record of the issue from initial report through resolution. Additionally, the platform supports ongoing maintenance schedules, location-specific reporting, and analytics, along with service-level monitoring for applicable plans. Users can access Fixray through a browser using a progressive web app, and there is also an Android app available on Google Play. The service offers a free single-site plan along with several paid options that feature advanced reporting, scheduling, and multi-site capabilities. This tool is specifically designed to enhance the operations of hotel and venue teams as they manage maintenance tasks across various shifts and departments, thus boosting overall efficiency and responsiveness. By utilizing this platform, organizations can guarantee that all maintenance requirements are met in a timely and effective manner, ensuring a smoother operational flow. Moreover, the integration of technology into the maintenance process not only simplifies reporting but also fosters better communication among staff and improves guest satisfaction.

Media

Media

No images available

Integrations Supported

Google Chat
Microsoft Teams
Slack

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

US$504/year per venue
Annual billing only. Checkroom US$504/year (US$42/month equivalent); Equipment US$696/year (US$58/month); Visitors US$804/year (US$67/month); Lost & Found and Parcels US$900/year each (US$75/month). Choose only the products you need. Selected products share one 14-day trial; a valid card is required.
Free Trial Offered?

Pricing Information

Free
Log is free forever for one site, with up to 2 Managers and 2 Fixers. Track costs £59 per site/month, or £47 per site/month billed annually. Operate costs £129 per site/month, or £99 per site/month billed annually. Prices exclude VAT.
Free Version

Supported Platforms

SaaS
Chromebook

Supported Platforms

SaaS
Android

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

vFound

Date Founded

2019

Company Location

Canada

Company Website

vfound.io

Company Facts

Organization Name

Fixray

Date Founded

2026

Company Location

United Kingdom

Company Website

www.fixray.app

Categories and Features

Lost and Found

Access Control
Automatic Matching
Category Management
Claims Management
Historical Reporting
Image Recognition
Inventory Management
Self Service Portal
Unclaimed Items Management

Categories and Features

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