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What is vWork?

vWork is a software solution designed for job scheduling and dispatching, aimed at enhancing the efficiency of field teams and their dispatchers. With this tool, field workers can optimize job scheduling and have clear visibility regarding their assignments, including timing and location. Additionally, it ensures that customers receive continuous updates throughout the process. This level of communication helps build trust and satisfaction among clients.

What is Agentek?

In a landscape where many applications lean towards generic functionalities with simple drag-and-drop options, Agentek distinguishes itself with a unique vision. For nearly two decades, the company has focused on developing field service solutions that are not only highly customizable but also robust and scalable to meet varied business needs. Their products boast intuitive interfaces that facilitate easy navigation while being tailored to fit specific workflows and processes. With Agentek, businesses benefit from real-time updates on field workers and their assignments, which enhances customer satisfaction during service interactions and allows for quick modifications in response to changing business needs. Additionally, Agentek effectively integrates thick, thin, and legacy applications, providing the benefits of comprehensive integration without the high costs typically associated with overhauling or reengineering existing systems in complex environments. This unwavering commitment to customization empowers businesses to excel in a market that increasingly favors standardized solutions, ensuring they remain competitive and responsive to their unique operational challenges. As a result, Agentek stands as a beacon of innovation in the field service industry, inviting companies to rethink their approach to service management.

Media

Media

Integrations Supported

Coretex 360
Linxio
MYOB
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Salesforce Agentforce Marketing
Xero

Integrations Supported

API Availability

API Availability

Pricing Information

$49.00/month/user
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

vWork

Date Founded

2008

Company Location

New Zealand

Company Website

www.vworkapp.com

Company Facts

Organization Name

Agentek

Company Website

agentek.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Employee Scheduling
Group Scheduling
Multi-Location
Online Scheduling
Real-time Scheduling
Resource Scheduling

Service Dispatch

Billing & Invoicing
Customer Database
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Order Management
Routing
Scheduling
Vehicle Tracking

Categories and Features

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