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What is vWork?

vWork is a software solution designed for job scheduling and dispatching, aimed at enhancing the efficiency of field teams and their dispatchers. With this tool, field workers can optimize job scheduling and have clear visibility regarding their assignments, including timing and location. Additionally, it ensures that customers receive continuous updates throughout the process. This level of communication helps build trust and satisfaction among clients.

What is dispatchGate?

Designed specifically for various industries including field service dispatch, courier operations, security, plumbing, electrical services, and general maintenance, this system streamlines job entry with customizable fields and user-friendly dropdown menus. It offers real-time job dispatching to mobile devices and simplifies job oversight through automated status notifications. The Desktop or Web Dispatcher serves as a versatile command hub for efficiently managing all jobs. A background processor guarantees smooth communication with mobile units while handling numerous automated tasks. The Web-based FieldAgent enables users to access and adjust their jobs while on-site, enhancing flexibility. Furthermore, dispatchGate can be customized to align with unique business needs, ensuring optimal functionality. The dispatchGate Dispatcher consolidates job management into a single interface, allowing for straightforward tracking of each job's progress. Operating directly from the dispatchGate Engine, this system is integral to the overall dispatchGate software suite, delivering a thorough solution for effective job administration. With its blend of customizable options and real-time features, it greatly boosts workflow efficiency across diverse industries and encourages seamless collaboration among team members. Ultimately, this innovative approach to job management is poised to transform operational practices for businesses seeking to enhance service delivery.

Media

Media

Integrations Supported

Coretex 360
Linxio
MYOB
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Salesforce Agentforce Marketing
Xero

Integrations Supported

API Availability

API Availability

Pricing Information

$49.00/month/user
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

On-Site Training

Company Facts

Organization Name

vWork

Date Founded

2008

Company Location

New Zealand

Company Website

www.vworkapp.com

Company Facts

Organization Name

Dispatch Management Solutions

Date Founded

2018

Company Location

New Zealand

Company Website

www.dispatching.co.nz/

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Employee Scheduling
Group Scheduling
Multi-Location
Online Scheduling
Real-time Scheduling
Resource Scheduling

Service Dispatch

Billing & Invoicing
Customer Database
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Order Management
Routing
Scheduling
Vehicle Tracking

Categories and Features

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