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What is voximplant?

The sole serverless platform in the industry designed for voice, video, and messaging APIs. It is relied upon by countless developers worldwide to enhance and expand real-time communication capabilities for businesses of all sizes.

What is Webex Connect?

This Communications Platform as a Service (CPaaS), featuring an API and low-code functionality, is designed to help businesses reduce costs, streamline workflows, and accelerate IT projects. With an easy-to-use drag-and-drop editor filled with powerful building blocks (nodes), users can swiftly create and automate customer journeys. Embracing low-code development can notably decrease the time it takes to launch new applications and enhance customer experiences. The platform enables seamless event consumption from existing systems to kickstart customer communication workflows, ensuring a smooth integration of customer interactions with backend processes for comprehensive automation from beginning to end. Users can easily test, launch, and refine workflows within a secure and scalable serverless environment. Moreover, the platform offers a diverse selection of communication APIs and SDKs, including SMS, voice, push notifications, RCS, WhatsApp, and video, empowering businesses to connect with customers through their preferred channels. This adaptability not only amplifies customer engagement but also boosts operational efficiency across multiple platforms, ultimately driving success in a competitive market. Additionally, the user-friendly design encourages innovation and quick responses to shifting market demands, further solidifying its value proposition for enterprises.

Media

Media

Integrations Supported

Azure Text to Speech
Dialogflow
Gemini Live API
Google Cloud Text-to-Speech
IBM Watson
IBM watsonx Assistant

Integrations Supported

BasicOps
Cal ID
NiCE CXone Mpower
Recall.ai
Salesforce Agentforce Service
ServiceNow
Stackreaction
Webex Campaign
Webex Engage
Webex Notify
WhatsApp
Zendesk
toby

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

voximplant

Date Founded

2013

Company Location

United States

Company Website

voximplant.com

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

imimobile.com/products/webex-connect

Categories and Features

Audio Conferencing

Not specified

Chat SDK & API

Not specified

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
IVR / Voice Recognition

Communication APIs

Not specified

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
Multi-User Collaboration
Voice Mail

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