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What is Vtiger CRM?

Vtiger serves as a comprehensive solution that empowers Sales, Marketing, and Support teams to work together seamlessly, enhancing the overall customer experience. By centralizing customer information, Vtiger ensures that every team member has access to a holistic view of the customer. With over 300,000 businesses utilizing Vtiger CRM, it plays a vital role in boosting revenue, fostering customer loyalty, and enhancing team effectiveness, effectively eliminating the silos that often exist between sales, marketing, and support departments. Vtiger's All-in-One CRM enables teams to craft unforgettable interactions throughout the entire customer journey, ensuring that all aspects of customer engagement are covered. Marketing teams are tasked with capturing and nurturing leads, while sales teams can efficiently score, track, and finalize deals. Furthermore, support teams benefit from the ability to review customer histories, allowing them to deliver outstanding assistance whenever needed. Additionally, Vtiger's integrated approach helps to streamline communication and collaboration, creating a more unified and responsive organization.

What is Infer?

Infer is a software-as-a-service platform that harnesses artificial intelligence, seamlessly connecting with a range of MarTech solutions to provide sophisticated predictive lead and account scoring, along with the management of highly detailed profiles. By accurately identifying the most promising leads, businesses can develop highly targeted segments and personalize their outreach efforts on a grand scale, resulting in a notable increase in conversion rates. The platform features advanced predictive lead scoring and profile management tools tailored to enhance and optimize sales and marketing operations. It enables the real-time assessment of large quantities of incoming leads, contacts, and accounts, which ultimately boosts return on investment by refining marketing qualified leads and steering sales focus toward those with the greatest revenue potential. Additionally, Infer supports fair and effective lead distribution among sales teams and assesses campaign performance by market segment, fostering ongoing enhancements in targeting and segmentation tactics. As organizations leverage these robust capabilities, they can ensure not only the identification of high-value prospects but also the efficient maximization of their outreach strategies, which is critical in today’s competitive landscape. This comprehensive approach empowers businesses to stay ahead of the curve in attracting and retaining customers.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
WordPress
Aline
Aritic Desk
CANDDi
Cognito Forms
Constant Contact
DigDash
Formstack Documents
Google Contacts
HostBill
Kixie PowerCall & SMS
Lead Guerrilla
Make
Olark
PBXware
VICIhost
Xero

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
WordPress
Aline
Aritic Desk
CANDDi
Cognito Forms
Constant Contact
DigDash
Formstack Documents
Google Contacts
HostBill
Kixie PowerCall & SMS
Lead Guerrilla
Make
Olark
PBXware
VICIhost
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

$10.00/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vtiger

Date Founded

2004

Company Location

United States

Company Website

www.vtiger.com

Company Facts

Organization Name

IgniteTech

Company Location

United States

Company Website

ignitetech.com/softwarelibrary/infer

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Sales Tracking

Activity Dashboard
Alerts / Notifications
Appointment Scheduling
Call Logging
Comments / Notes
Custom Reports
Document Management
Email Templates
Interaction Tracking
Lead Management
Lead Scoring
Pipeline Management
Reporting / Analytics
Task Management

Categories and Features

Lead Generation

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Sales Tracking

Activity Dashboard
Alerts / Notifications
Appointment Scheduling
Call Logging
Comments / Notes
Custom Reports
Document Management
Email Templates
Interaction Tracking
Lead Management
Lead Scoring
Pipeline Management
Reporting / Analytics
Task Management

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