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What is Webilly?

We aim to deliver a thorough solution designed specifically for Internet Service Providers (ISPs), whether they are new startups or well-established enterprises. All customer information will be consolidated into a single, centralized repository, encompassing GDPR agreements and electronic billing specifics. Various documents, such as identification records and site photographs, will be systematically organized within a customer or contract-specific filing system. Custom email or SMS templates will be created, along with communication workflows tailored for both informative and promotional purposes. Users who have acquired or developed the customer application will also have the option to send push notifications. Each action performed on the platform, including payments, contract updates, customer modifications, and ticket management, will be meticulously logged to ensure transparency. Webilly features a customer portal that allows users to access and download invoices, submit support inquiries, and potentially make payments via PayPal if this feature is activated. Additionally, the system's API integration promotes seamless interaction with external platforms, significantly enhancing its overall capabilities. This all-encompassing strategy guarantees that ISPs can effectively oversee their operations while delivering exceptional customer service, ultimately fostering customer satisfaction and loyalty. By prioritizing efficiency and user experience, we help ISPs navigate the complexities of modern digital communication.

What is Selcomm?

Selcomm serves as a comprehensive and flexible billing solution designed specifically for communication service providers, offering advanced features that span multiple sales channels, subscription management, complex rating systems, tariffing, discounting, bundled offerings, billing presentations, accounts receivable management, expense tracking, and automated payment processing. Its intuitive user portals allow for the quick setup of new rate plans, while customer self-service capabilities enable subscribers to efficiently handle their accounts, file support requests, check billing histories, download invoices, track usage, and manage services effortlessly. Moreover, the platform includes extensive network and provisioning management, effectively overseeing tasks like onboarding, configuration, mediation, reconciliation, and reporting, all supported by numerous third-party application integrations. Additionally, the sales and order management components feature dealer and retail portals, customizable workflow automation rules, credit checks, activation processes, and enhanced customer service functionalities, which together facilitate the swift launch of new products in the marketplace. Overall, Selcomm distinguishes itself as a powerful platform that adapts to the ever-evolving requirements of service providers, ensuring they remain competitive in a rapidly changing landscape. As such, it promises to be an invaluable asset for companies aiming to enhance their operational efficiency and customer satisfaction.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$99.00/month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Webilly

Date Founded

2015

Company Location

Italy

Company Website

www.webilly.it

Company Facts

Organization Name

Selcomm

Date Founded

2016

Company Location

Australia

Company Website

telcobilling.selcomm.net

Categories and Features

Billing and Provisioning

Billing & Invoicing
Customizable Billing
Post-Paid Systems
Pre-Paid Systems

Categories and Features

Telecom Billing

Not specified

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