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What is xSellco Feedback?

New clients can take advantage of a free registration for Feedback and eDesk until the end of September, with no hidden fees, obligations, or risks, and no need for a credit card. Boost your business's reputation by collecting more reviews from happy customers, as xSellco Feedback empowers you to manage customer reviews as you see fit. A remarkable 95% of consumers consider reviews when deciding to purchase your products or services. You can easily establish targeting rules to reach out only to your satisfied customers for review requests via email, using criteria such as timely deliveries, previous positive feedback, and specific items purchased. Utilize effective email templates that can be branded with your logos and product images, or create your own designs that showcase your unique brand identity. Enhance the personalization of your emails by incorporating dynamic placeholders for customer names and product specifics, ensuring that each message feels tailored to the recipient. Furthermore, xSellco Feedback seamlessly integrates with all your sales platforms, allowing you to enhance your Amazon Feedback and online reputation from one centralized dashboard, which simplifies the process of gathering more reviews. By optimizing this approach, you not only boost customer interaction but also cultivate lasting loyalty through impactful communication, ultimately benefiting your business growth in the long run.

What is Shout About Us?

Shout About Us is a review management infrastructure platform designed to help software providers, marketplaces, and agencies incorporate customer review functionality into their existing applications. The platform provides REST APIs and white-label tools for collecting, monitoring, responding to, and analyzing online reviews. Its Review Data API connects to more than 80 review sources, including Google, Facebook, Yelp, Trustpilot, TripAdvisor, and industry-specific review websites. Review information is standardized into structured records containing ratings, reviewer information, publication dates, comments, and response data. The Review Insights API applies artificial intelligence to customer feedback to identify sentiment trends, recurring topics, and competitive performance indicators. Review response capabilities allow organizations to generate AI-assisted replies and publish responses directly to supported third-party platforms. Automated review solicitation workflows support email, SMS, and QR code campaigns that can be triggered by purchases, completed services, or other customer interactions. The platform includes reporting tools for monitoring review request delivery, engagement, and conversion performance. Review removal functionality enables users to submit and track requests concerning fake, inappropriate, or policy-violating reviews through supported workflows. Its Verified Reviews API supports first-party review collection, human verification, content moderation, and publication using verification standards defined by the participating platform. Shout About Us allows partners to combine these capabilities through modular integrations or branded interfaces while the service manages review site connectivity, API maintenance, data processing, and supporting infrastructure.

Media

Media

Integrations Supported

Walmart
eDesk

Integrations Supported

Facebook
Google
Yelp

API Availability

API Availability

Has API

Pricing Information

$79.00/month
Pricing is ticket based. Add unlimited users.
Free Trial Offered?

Pricing Information

$0.50/location/month
$0.50 to $3.00 per location per month plus usage
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

xSellco

Date Founded

2012

Company Location

Ireland

Company Website

www.xsellco.com

Company Facts

Organization Name

Shout About Us

Date Founded

2012

Company Location

United States

Company Website

www.shoutaboutus.com

Categories and Features

Customer Satisfaction

360 Degree Feedback
Complaint Monitoring
Feedback Collection

Review Management

Not specified

Categories and Features

Review Management

Not specified

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