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What is Yellow.ai?

Yellow.ai stands out as a robust Conversational AI platform designed for enterprises, enabling businesses to realize their full potential on a large scale. With a strong presence in over 85 countries and a client base exceeding 1,000 companies, notable clients include Domino's, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. The platform utilizes Dynamic AI agents to facilitate human-like interactions, enhancing customer satisfaction and driving employee engagement through its user-friendly no-code/low-code interface. Furthermore, the company has successfully secured more than $102 million in funding from prestigious investors and maintains a global footprint with offices in six nations. As a leader in the AI space, Yellow.ai continues to innovate, ensuring businesses can effectively adapt to the evolving landscape of customer interactions.

What is Domino CRM?

Domino CRM is a user-friendly chatbot creation tool that enables businesses to streamline their communications with clients across various domains such as customer support, sales, and marketing. Customers have the flexibility to design their own conversation flows or select from a variety of pre-designed templates. The platform features nodes for functionalities like scheduling appointments, processing payments through bots, and collecting information via question forms, as well as offering blocks to incorporate audio, video, images, and text. Additionally, it facilitates large-scale message distributions, making it a versatile choice for any organization looking to enhance client interaction. With its intuitive interface, even those without technical expertise can easily navigate and utilize its features effectively.

Media

Media

Integrations Supported

Telegram
Avaya Aura
Avaya Experience Platform
Cisco Unified Contact Center
Dimension Labs
Facebook Messenger
Freshchat
Freshdesk
Genesys Cloud CX
Google Hangouts
Kroto
LINE
Microsoft Teams
SAP SuccessFactors
Salesforce
ServiceNow
Slack
Vin WMS
WhatsApp
Zalo

Integrations Supported

Telegram

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$12 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Bitonic Technology Labs

Date Founded

2016

Company Location

San Mateo, California

Company Website

yellow.ai/

Company Facts

Organization Name

Domino CRM

Date Founded

2022

Company Location

United Kingdom

Company Website

domino-crm.ru/

Categories and Features

Agentic AI

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

AI Assistants

Not specified

AI Customer Service

Not specified

AI Voice Agents

Not specified

Chatbot

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Sentiment Analysis
Speech Recognition
Speech Synthesis

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Not specified

Customer Service

Not specified

Employee Engagement

Benchmarking
Feedback Management
Pulse Surveys

Employee Experience

Not specified

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Voice Bot

Not specified

Categories and Features

Chatbot

Not specified

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