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What is Yellow.ai?

Yellow.ai stands out as a robust Conversational AI platform designed for enterprises, enabling businesses to realize their full potential on a large scale. With a strong presence in over 85 countries and a client base exceeding 1,000 companies, notable clients include Domino's, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. The platform utilizes Dynamic AI agents to facilitate human-like interactions, enhancing customer satisfaction and driving employee engagement through its user-friendly no-code/low-code interface. Furthermore, the company has successfully secured more than $102 million in funding from prestigious investors and maintains a global footprint with offices in six nations. As a leader in the AI space, Yellow.ai continues to innovate, ensuring businesses can effectively adapt to the evolving landscape of customer interactions.

What is PRSONAS™ Digital Experience Platform?

At PRSONAS™ by nuMedia, our team of specialists will assist you in creating a digital workforce specifically designed to meet your company’s unique requirements and seamlessly connect with your current software systems. Picture a uniquely tailored digital representative engaging with your clients, streamlining operations, analyzing data, and providing valuable insights to ensure unparalleled customer interaction! The PRSONAS™ digital solution offers an effortless engagement method that utilizes natural communication and expressions, allowing you to connect with your customers around the clock, every day of the year. This personalized brand ambassador will distinguish you from your rivals while fostering a deeper relationship with your audience. Collaborate with us to lower your onboarding and operational expenses, ensuring your human team remains efficient and satisfied as they focus on more critical tasks. With our support, you can enhance customer satisfaction and loyalty like never before.

Media

Media

Integrations Supported

Avaya Aura
Capillary Engage+
Cisco Unified Contact Center
Freshchat
Genesys Cloud CX
Google Hangouts
HubSpot CRM
HubSpot Customer Platform
Jira Service Management
Kroto
LINE
SAP SuccessFactors
Salesforce
Shopify
Skype
Slack
Telegram
Viber
VoiceX
Zendesk

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Varies
Pricing varies

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Bitonic Technology Labs

Date Founded

2016

Company Location

San Mateo, California

Company Website

yellow.ai/

Company Facts

Organization Name

PRSONAS by nuMedia Innovations

Date Founded

1999

Company Location

United States

Company Website

www.prsonas.com

Categories and Features

Agentic AI

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

AI Assistants

Not specified

AI Customer Service

Not specified

AI Voice Agents

Not specified

Chatbot

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Sentiment Analysis
Speech Recognition
Speech Synthesis

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Not specified

Customer Service

Not specified

Employee Engagement

Benchmarking
Feedback Management
Pulse Surveys

Employee Experience

Not specified

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Voice Bot

Not specified

Categories and Features

Customer Engagement

Analytics
Communication Management
Community Management
Feedback Collection
Video Content

Visitor Management

Alerts/Notifications
Badge Management
ID Scan
Self Check-in

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