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What is Yellow.ai?

Yellow.ai stands out as a robust Conversational AI platform designed for enterprises, enabling businesses to realize their full potential on a large scale. With a strong presence in over 85 countries and a client base exceeding 1,000 companies, notable clients include Domino's, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. The platform utilizes Dynamic AI agents to facilitate human-like interactions, enhancing customer satisfaction and driving employee engagement through its user-friendly no-code/low-code interface. Furthermore, the company has successfully secured more than $102 million in funding from prestigious investors and maintains a global footprint with offices in six nations. As a leader in the AI space, Yellow.ai continues to innovate, ensuring businesses can effectively adapt to the evolving landscape of customer interactions.

What is SnatchBot?

SnatchBot simplifies the process of creating an exceptional chatbot experience for your clients, eliminating unnecessary complexity. In order to meet regulatory standards, we offer comprehensive administrative tools and top-tier security measures. The platform serves as an omni-channel solution, covering all phases of bot development, including testing, deployment, hosting, and performance tracking. It also features advanced capabilities such as natural language processing and voice recognition. With strong administrative functionalities, scalable security options, and full compliance with regulatory requirements, SnatchBot ensures peace of mind for enterprises. You have the flexibility to craft conversations using straightforward options or delve into more intricate formats like action buttons, multilingual support, payment processing, and receipt generation, among others. No coding expertise is required, making it accessible to everyone. Your chatbot can be launched across various platforms where your audience engages, providing seamless interaction. Additionally, you have the choice of creating either a fully automated bot or a hybrid model that incorporates human interaction when necessary.

Media

Media

Integrations Supported

Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
LINE
Salesforce
Skype
Slack
Telegram
WhatsApp
Zoho CRM
Avaya Aura
Avaya Experience Platform
Freshchat
Freshdesk
Magento
Microsoft Teams
Operata
SAP SuccessFactors
Unremot
VoiceX

Integrations Supported

Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
LINE
Salesforce
Skype
Slack
Telegram
WhatsApp
Zoho CRM
Avaya Aura
Avaya Experience Platform
Freshchat
Freshdesk
Magento
Microsoft Teams
Operata
SAP SuccessFactors
Unremot
VoiceX

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$30 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Bitonic Technology Labs

Date Founded

2016

Company Location

San Mateo, California

Company Website

yellow.ai/

Company Facts

Organization Name

SnatchBot

Company Location

Israel

Company Website

snatchbot.me

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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