Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Yodeck Reviews & Ratings
    8,160 Ratings
    Company Website
  • Fraud.net Reviews & Ratings
    56 Ratings
    Company Website
  • HiveMQ Reviews & Ratings
    92 Ratings
    Company Website
  • Creatio Reviews & Ratings
    589 Ratings
    Company Website
  • TRACTIAN Reviews & Ratings
    139 Ratings
    Company Website
  • SCIKIQ Reviews & Ratings
    14 Ratings
    Company Website
  • Epicor Connected Process Control Reviews & Ratings
    4 Ratings
    Company Website
  • Wrike Reviews & Ratings
    7,635 Ratings
  • Infor M3 Reviews & Ratings
    156 Ratings
    Company Website
  • RemotePeople Reviews & Ratings
    546 Ratings
    Company Website

What is Yellow.ai?

Yellow.ai stands out as a robust Conversational AI platform designed for enterprises, enabling businesses to realize their full potential on a large scale. With a strong presence in over 85 countries and a client base exceeding 1,000 companies, notable clients include Domino's, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. The platform utilizes Dynamic AI agents to facilitate human-like interactions, enhancing customer satisfaction and driving employee engagement through its user-friendly no-code/low-code interface. Furthermore, the company has successfully secured more than $102 million in funding from prestigious investors and maintains a global footprint with offices in six nations. As a leader in the AI space, Yellow.ai continues to innovate, ensuring businesses can effectively adapt to the evolving landscape of customer interactions.

What is Yuma AI?

Yuma AI serves as a sophisticated customer service automation platform tailored for e-commerce companies, utilizing generative AI technology to efficiently manage customer inquiries and optimize support processes. By automating functions such as order tracking, changes to subscriptions, and returns management, it minimizes the need for manual intervention and boosts overall efficiency. The platform integrates effortlessly with popular services like Shopify, Gorgias, and Zendesk, allowing for immediate access to customer information that facilitates personalized and high-quality communication. Additional features include moderation of social media interactions, support in multiple languages, and management of customer feedback, promoting uniform engagement across various customer channels. With its ability to accelerate response times and cut down on operational expenses, Yuma AI empowers businesses to effectively expand their customer support capabilities while enhancing user satisfaction. This innovative solution positions e-commerce companies to meet growing customer expectations in an increasingly competitive market.

Media

Media

Integrations Supported

Shopify
Zendesk
Ameyo by Exotel
Avaya Aura
Capillary Engage+
Cisco Unified Contact Center
Facebook Messenger
Genesys Cloud CX
Google Hangouts
HubSpot Customer Platform
Jira Service Management
Kroto
Operata
SAP SuccessFactors
ServiceNow
Skype
Slack
Telegram
Zalo

Integrations Supported

Shopify
Zendesk
Gorgias

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$350 per month
$350/month for 500 automated resolutions
$650/month for 1,000 automated resolutions
$900/month for 1,500 automated resolutions
Enterprise: From 15,000 automated resolutions per year
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Bitonic Technology Labs

Date Founded

2016

Company Location

San Mateo, California

Company Website

yellow.ai/

Company Facts

Organization Name

Yuma AI

Date Founded

2022

Company Location

United States

Company Website

yuma.ai/

Categories and Features

Agentic AI

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

AI Assistants

Not specified

AI Customer Service

Not specified

AI Voice Agents

Not specified

Chatbot

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Sentiment Analysis
Speech Recognition
Speech Synthesis

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Not specified

Customer Service

Not specified

Employee Engagement

Benchmarking
Feedback Management
Pulse Surveys

Employee Experience

Not specified

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Voice Bot

Not specified

Categories and Features

Agentic AI

Not specified

AI Agents

Not specified

Chatbot

Machine Learning
Natural Language Processing
Ready-made Templates
Social Media Integration

Customer Self-Service

Not specified

Popular Alternatives

Popular Alternatives

AIssist.io Reviews & Ratings

AIssist.io

Aissist.io
Kodif Reviews & Ratings

Kodif

KODIF