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What is zPaper?

zPaper empowers healthcare organizations to integrate traditional and digital communication strategies, allowing for a seamless incorporation of documents into the holistic patient profiles found in Salesforce®. Elevate the entire documentation lifecycle in healthcare with our zDocument360 platform, which provides flexible and customized solutions. Effortlessly collect and securely archive documents and information from various channels, including scanning, faxing, emailing, web forms, and community interactions, all directly within Salesforce. Automatically create documents, Visualforce pages, and interactive forms complete with auto-generated barcodes to streamline inbound return routing. Leverage zPaper's rules engine to enhance automation in both document management and operational workflows. Seamlessly split, index, and annotate documents in a unified Salesforce environment while preserving the integrity of the original files. In addition, gain critical operational insights through sophisticated reporting and auditing capabilities. Our platform prioritizes the protection of sensitive information, holding both HITRUST CSF Certification and HIPAA compliance, making it a trustworthy option for healthcare providers. This dedication to security and operational efficiency not only boosts the performance of healthcare documentation but also fosters greater confidence in digital healthcare solutions across the industry.

What is Fastcall?

Fastcall is a cloud communication solution designed specifically for teams that leverage Salesforce, allowing for both inbound and outbound calling directly within the Salesforce ecosystem. This platform enables professionals in sales and customer service to make and receive calls effortlessly, utilizing features like click-to-call and linking call activities to Salesforce records seamlessly. It offers a range of functionalities including call routing, queues, IVR, call recording, voicemail, monitoring, reporting, and the automated logging of activities, although the availability of these features depends on the selected plan and its configuration. Furthermore, Fastcall extends its capabilities to business texting and messaging, integrating features for applications like WhatsApp as well. Administrators can easily configure users, phone numbers, and call flows right from Salesforce, while agents have the flexibility to access the platform via both desktop and mobile interfaces. This comprehensive solution is particularly beneficial for organizations looking to merge telephony and contact center functionalities with their Salesforce CRM, making it an ideal option for sales teams, customer service departments, and contact center operations, thereby fostering a unified communication experience for all users. The integration not only enhances productivity but also improves collaboration among team members, ultimately driving better business outcomes.

Media

Media

Integrations Supported

Integrations Supported

Salesforce
Slack
Twilio
WhatsApp

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$30/user/month
Monthly billing is $30 per user per month; annual billing is $24 per user per month. A 10-user minimum applies. Additional usage charges may apply to calling and messaging.
Free Trial Offered?

Supported Platforms

Not specified

Supported Platforms

SaaS
Android

Customer Service / Support

Not specified

Customer Service / Support

Not specified

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

zPaper

Company Location

United States

Company Website

www.zpaper.com

Company Facts

Organization Name

Fastcall

Date Founded

2007

Company Location

United States

Company Website

fastcall.com

Categories and Features

Barcode Generators

Not specified

Document Management

Not specified

Categories and Features

Call Tracking

Not specified

Telephony

Not specified

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