Bambi Verified Customer Reviews (2026)

Bambi is a comprehensive software solution designed to streamline operations and enhance efficiency in the transportation industry, with a particular focus on non-emergency medical transportation (NEMT). It offers an all-in-one platform for dispatching, scheduling, and payment processing, eliminating the need for multiple tools or plugins.

Bambi software offers a comprehensive solution for dispatching in the transportation industry, particularly in non-emergency medical transportation (NEMT). One of the standout features is its all-in-one functionality, which streamlines operations by eliminating the need for additional plugins. The built-in credit card checkout simplifies payment processing, enhancing the overall user experience. Additionally, Bambi's ability to cater to different types of clients, including those working with brokers and private organizations, is commendable. The incorporation of AI for automatic trip scheduling adds another layer of efficiency, reducing manual workload significantly. Overall, Bambi stands out for its user-friendly interface, extensive functionality, and adaptability to various business models within the transportation sector.

While Bambi software excels in many aspects, there are a few areas for improvement. The pricing structure, although reasonable for the features offered, might be a concern for some small businesses or startups operating on tight budgets.

We are pleased with Bambi software and are looking forward to continued growth and success. Run Bambi, Run!

This app does everything, except my laundry!! It's an amazing tool and everyone here loves it including our drivers, dispatch team and office crew.

Honestly, there aren't any cons it has been our absolute pleasure. Wish we had it sooner!

The software is user-friendly and ensures timely scheduling, dispatching and driver management.

Bambi customer service is unmatched!

Rather than spending money up front, Bambi offers a free trial option to make sure you like the software and interface before you purchase it.

There have been no major issues with Bambi.
It would be nice to communicate to the facilities via the portal.

Our dispatchers and drivers have seen a significant improvement in their day-to-day operations. Communication is seamless, arrival times are accurately tracked, and the route analysis capabilities ensure that every trip is as efficient as possible. Bambi has made our lives easier and our business more profitable. Highly recommend it to any NEMT company looking to streamline their operations!

We've been using Bambi for our NEMT dispatch, and it's been a game-changer. The platform is incredibly easy to use—just a few clicks and our trips are optimized, saving us so much time. What really stands out is their customer support. Anytime we've had a question or needed help, they've been quick to respond and super helpful. Bambi has made our operations smoother and more efficient. Highly recommend!

User interface can be improved in the dispatch view to provide more details for live dispatching. Maybe suggestions of how to cover late trips.

Overall, great product and the customer services is even better. They've thought of everything and leave no stone unturned.

Run Bambi Run works great. Makes dispatching a breeze with real time data and the simplicity of the software is unmatched.

Haven't had any serious issues, it would be nice to see the speed of the vehicles to ensure drivers are following the speed limit.

Bambi has transformed our NEMT operations. The AI-powered scheduling alone has significantly boosted our efficiency and revenue. Dispatching is now incredibly simple, and our drivers love the streamlined communication features. If you're looking to optimize your NEMT business, Bambi is the way to go.

The AI scheduling feature saves a huge amount of time! This allows dispatchers to focus on other aspects of the business like adding more trips and communicating with the drivers to make sure everything is running smoothly.

We have not had any major issues or problems with Bambi so far.

Customer service is excellent, most emails answered sometimes within minutes. Great company to work with and they are constantly improving and adding new features.

As a new owner of an NEMT business Bambi was easy to navigate and the scheduling part of the software is very easy and the interface is very clean. The Bambi AI, called "run Bambi run" is a great feature when you have multiple vehicles and drivers. The price per month is a flat rate, not some intro rate and then you need to buy all sorts of add ons

I would like it to have better reporting features and accounting features. This is in the queue but has not been added yet