BrandMail Reviews

The Team at BrandMail are excellent! They enable us to get our marketing message out there more effectively and reach a wider audience.

Working with the BrandMail Team is seamless. As soon as a request is sent to the team via email, the ticket is logged and the request actioned and implemented within the timeframe requested, if not before. They are helpful with giving advice and recommendations to improve marketing via their platforms. The way in which our marketing is integrated within our 6 campuses enables us to get our marketing message out there more effectively and reach a wider audience.

Honestly, I have not had a reason to dislike anything about BrandMail, or their Team.

Having a consistent, professional email signature on all emails, across the whole business. I use a marketing application that generates emails and I can rest assured that my email signature will be on every single email sent from that application. I also use an email app that only allows the most generic signature in-app...but with BrandMail, I know that my professional business signature will be on every single email to every recipient. I don't have to worry about brand consistency when adding a new team member - BrandMail takes care of that for me!

The BrandMail team is made up of absolute angels (especially Paula and Simon)! The product that they've developed is nothing short of magical and I don't even use all of the features they have available (yet, anyway). It could not have been any easier for me to have my business email signature set up - the BrandMail team was there every step of the way to ensure a smooth integration! My email signature is consistent, on every single email, from every platform, regardless of what application is actually generating the email - it truly is magic! Onboarding new team members is a breeze and retains a consistent brand image for the business. Help is only a few keystrokes away, should I ever need to reach out. On a product that I use every day, several times a day, this is a no-brainer!

Using the editing software is a bit tricky at first, but the BrandMail team is ready to help if ever needed.

We are very happy with BrandMail and have had many clients, vendors, and other dealerships that we work with say they were impressed by our new signature.

BrandMail is a very professional product. The administrator console is easy to learn and any problems we had with setup were handled quickly with understanding from their staff. We are in the US and even though there is a six-hour difference in time zones they were always available when we needed them with support.

No cons with BrandMail. We had slow Microsoft integration for a couple users, and I verified it was a Microsoft on occasion.

I would recommend this product to people in my industry. It's got great functionality, and it really allows us to represent ourselves in a professional manner.

Great thing about brand mail is their support staff and their functionality. They walk you through the whole set up process and on boarding as well as creating your email signatures from scratch.

The back and portal was a little tricky to navigate, and I think they are taking steps to improve that user interface

Good managment system to keep our Companies signatures updated, unified.
Easy to add important banners to our signatures when required, for example holiday closures, stock take etc.

Unified email signatures which makes it more professional.
easy updates and changes - which keeps our signatures up to date
easy to add banners for important dates.

To incorporate signatures to be used on platforms like Gmail.

BrandMail simplifies the task of accessing and adhering to our brand guidelines and approved content, ensuring each email we send mirrors our brand identity perfectly. The platform's user-centric design and intuitive interface make the process of creating branded emails straightforward and hassle-free. With BrandMail's extensive feature suite, we can easily customize our communications to reflects our brand's distinct personality.

BrandMail has been a game-changer for our organization's email branding strategy. Its seamless integration with Outlook is so impeccable that many users assume it's a built-in feature of Outlook itself.

The platform's intuitive toolbar provides quick access to our brand guidelines and pre-approved content, ensuring each email aligns seamlessly with our brand identity. The simplicity and user-friendliness of BrandMail's interface make it effortless to craft consistently branded emails, minimizing any potential complications. Furthermore, the robust set of features offered by BrandMail allows us to customize our email templates with precision, ensuring every communication embodies our brand's unique attributes and professional standards.

On the technical side, their support team is top-notch. Their expertise and responsiveness have made onboarding new team members to BrandMail a smooth and enjoyable process.

Upon evaluating, what initially seemed like a drawback has actually turned into a strength. Some users opt to use only the signature feature of BrandMail. This still serves to maintain brand consistency by eliminating formatting discrepancies and allowing us admins to update branding and mission statements effortlessly without needing user input.

BrandMail's flexibility allows users to engage with it to the extent they prefer, without imposing any constraints or intrusions.

It has been easy to enroll new users onto the system. I Love how easy it is to change banner designs.

The ease of use on the product, everything is straightforward and easy to use. It's easy to change banners.

Experienced glitches in the beginning, however the team managed to resolve it quickly.

It has been relatively easy to teach my coworkers how to use BrandMail and they are using the templates frequently, which streamlines and provides consistent communication with our clients.

Our company is very happy with the professional branding of our emails. It's definitely an upgrade in professionalism and marketing, and the shared templates have proved useful for multiple departments. We have a complex setup, with multiple offices internationally and BrandMail is able to accommodate easily. Paula has been especially devoted and helpful in getting us up and running and happily making all the tweaks requested by upper management. Simon has been an excellent technical resource, walking me through installation challenges and other hiccups.

I would love to see BrandMail offer the ability to copy templates between toolbars/companies. This would make my job as an admin a little bit easier. We did have some technical IT challenges with BrandMail installation, but these were likely due to specific parameters of our server and remote setup.

Very good experience with the product and the the staff of BrandMail. We do still need to figure out how best to utilize the full suite of products.

Great staff that always help out with the execution of the product's features. A good feature to add to the email workflow options.

Not fully understood in how to best use the product and features

The transition from our previous application was seamless. The setting up and changing of signatures and banners is easy. The reports produced data which is beneficial to our institution

Ease of use. The ability to schedule banners. The stats and the reports that can be generated for analysis.

The product is expensive for schools as we have to purchases licences for several software solutions

I have found the staff to be helpful, efficient and friendly. The attention to detail when designing banners has been impressive.

I was impressed with the friendly and efficient service from the team. The banners add a professional look to all our emails and assist with promoting various events.

I don't have any issues. I have only recently started working with the team and I have appreciated their willingness to assist.

Excellent- Easy to install, easy to implement, no major team training as it's intuitive, easy to upload new templates or reusable pieces of information, and it totally achieves its objectives

Re-using content used to be a big challenge because
1) personal data would be incorrectly left in
2) it would be pasted into different documents with different styles and would look yuck
3) My teams didn't know where to find great examples I'd created because it was buried somewhere in a client's folder
4) context wasn't adjustable (single vs married, children vs not)

With Brand Mail, I can enter the client's name and it's re-used everywhere, the templates are so easy to create that I"ve made context specific templates, and the styles are locked in and transportable. This makes it highly efficient, saves me time and embarrassment and I trust that it's accurate. And each time I find a new way of doing things, I can just upload and everything's easily available to everyone.

So, in the end, it removes the dependency on me, and the result is that it's like i've cloned myself to more people.

It was super easy to install and integrate into our existing life because we're Microsoft Office dependent(I am the tech department!), and the customer support has been phenomenal - with the BrandQuantum team building us little help videos that we can access from our toolbar. I use it every day now, and am so excited to build it out to every area of our business.

Nothing... I haven't yet come across anything that bugs me.

We've been able to standardize our email signatures that confirm to the branding standards in our organization, without having to sit down with all 500 of our employees to make sure they followed all the directions on each of their devices. On top of that, the design of the signature is very well done - we've gotten numerous compliments on it, both internally and from external contacts.

The best thing about BrandMail is their people. They've been extremely helpful and patient as we figured out how to roll our branded signatures out to staff in multiple buildings with dozens of titles that needed to be changed. Simon, in particular, has been about as friendly and supportive of a representative as I've come across in the 13 years I've been doing my job.

There is nothing I've run across that I don't like.

I recently took over a new position, and BrandQuantum were the only business who had reached out to *me*. They truly stood out for many reasons, but Paula, the CEO, took time out to have a chat with me and personally demonstrated an immaculate level of commitment and support.

Regardless of the size of our company, Paula made time for me. She accommodated me, gave me a detailed demo, and patiently addressed ALL the questions that I had and more. Her kindness, willingness, and attentiveness is commendable.

BQ has amazing features, and during our demo - Paula showed me how easy they were to use and implement for all departments in our company! Very versatile.

I cannot thank Paula and Bronwyn enough. The service and personalized attention that I had received from BQ is something I am confident no other company will provide. Paula's dedication merits an 20 out of 10. She went above and beyond to make me feel comfortable. She is incredibly knowledgeable and is inherently a peoples person.

A heartfelt shoutout to the entire BQ team for the remarkable standard of customer care and support.

There are no cons to me personally, I think due to the fact that there are so many features, one would need a demo to be shown how to do all of these, but I still do not see this as a con.

I am more than happy, it's something i don't have to worry about at all since I have not had a bad experience at all

Implementation is simple and straight forward. It's easy to use, the support team is phenomenal as well

Nothing I can fault the team on, the software works and works well

BrandMail has assisted us with exactly they were offering during our onboarding period. It has greatly increased our productivity on other items while not having to spend the time to run around and manually update users email signatures.
Overall i would recommend BrandMail to any company that would like consistency and reduction in time of manually setting up email signatures.

The amount of time that it takes to change an email signature along with being able to sync it through to multiple devices. BrandMail has also assisted us in achieving consistency throughout all mail leaving our organization.
Customer service has been amazing since being onboarded early 2022

I cannot confirm on any specific dislikes from my part and have not received any complaints from my team since being onboarded.

Working with BrandMail has been seamless and a wonderful experience. I was so frustrated trying to develop an email signature on my own, wasting hours upon hours all ending in failure, and they actually made the process simple and, dare I say, fun. I have no reservations in recommending BrandMail to anyone who is looking for an email signature solution.

The BrandMail team is incredibly responsive and works diligently to address any and all concerns. They listened to my needs and made recommendations based on my unique circumstances. Their insights and knowledge was priceless, helping to guide me through the process and make decisions I didn't feel qualified to make on my own. We had some issues due to my email client and they went out of their way to find a solution.

There is literally nothing to dislike! In my opinion there are no downsides to working with BrandMail.

I am happy with the product. I find it user friendly and love the branding and administration. Our Marketing department can use the analytics. We use the social media links and the branding pages for clients.

The branding is fantastic, the product works. I am impressed with the support. I find the company innovative.

I find the product expensive. I would like to introduce the mobile option to my organization as then we can have a uniform brand, look and feel.

My overall experience has been stellar from the Founder of the company to everyone else. This company knows the meaning of what stellar customer service and customer experience is. It's rare that I will do a review but, in this case, because of the care and the experience from BrandMail, I had to.

What I like most is the people, specifically the owner, Paula. She's an amazing entrepreneur AND person. This product is the best all-in-one solution specific for email mail communication and branding. You can tell it was well thought out and that they put themselves in the shoes of the people that would be using the product. The features are many and can replace having many other products. I'm thrilled to have found this company because as a startup that needed to get out of the gate quickly with a stellar looking brand, they made it happen quickly. I recommend them to anyone, and I will!

There is a little learning curve but nothing that prohibits being able to quickly use it.

The BrandMail Platform comes with a friendly support team ready to assist with any request, ensuring a smooth experience. My overall experience with BrandMail was positive, and I firmly believe that any business can reap benefits by integrating it into their email server.

BrandMail stands out as an exceptional platform for email marketing due to its unparalleled ease of use and user-friendly interface. It offers powerful features that enable businesses to create, send, and manage email campaigns effortlessly. With intuitive design tools and customizable templates, maintaining brand consistency is a breeze. Whether it's storing brand assets, accessing a content library, or utilizing automation, BrandMail streamlines the entire process, ensuring that every email aligns perfectly with your brand's identity.

I find no significant drawbacks with the BrandMail platform.