
CareLineLive is an all-in-one, cloud-based homecare management platform trusted by over 700 home care agencies and domiciliary care providers across the UK and Australia.
The platform covers rostering, scheduling, care planning, care monitoring (ECM), eMAR, payroll, invoicing and the Care Circle portal for friends and family.
Subscription includes CQC (Care Quality Commission) and CIW (Care Inspectorate Wales) compliance tool MOA Benchmarking to deliver a solution combining both homecare management and compliance.
Customers find the comprehensive functionality easy to use because of the intuitive user interface and enjoy excellent day-to-day support which is recognised by CareLineLive’s high rating on Trustpilot.
CareLineLive is an NHS England Assured Supplier for Digital Social Care Records (DSCR). CareLineLive is accredited to ISO 27001 (Information Security), ISO 9001 (Quality Management), and Cyber Essentials Plus. In addition to being hosted on secure AWS servers with data stored in the UK (or Australia for customers there) for data sovereignty.
Founded in 2014, CareLineLive is led by Managing Director Josh Hough and is headquartered in West Sussex with offices in London and Melbourne. CareLineLive is part of MAS Technicae Group and received majority investment from technology-focused investment firm Accel-KKR in June 2025. Sister companies under the same group include compliance specialist MOA and Australian aged care software provider Health Metrics.
CareLineLive includes:
Electronic Medication Administration Records (eMAR) for medication management
Care rostering software with AI-assisted scheduling
Carer Companion mobile app for Android & iOS
Care Circle Portal for family member access
GP Connect integration for NHS patient records
Payroll and invoicing automation
CQC compliance tools for UK care providers
Fully managed handsets with remote wipe
MOA Benchmarking's audit tool for CQC/CIW compliance
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Prepare for the future of AI! Ensure your field data is precise, well-organized, and ready for action. ALMobile streamlines and consolidates your field data management and payroll functions, providing smooth connectivity for your project team. Effortlessly monitor employee hours, attendance, and project specifics—whether in the field or at the office. Say goodbye to the disarray of fragmented data and concentrate on what truly matters with ALMobile's sophisticated reporting tools, seamlessly integrated with your primary accounting software. Gain access to real-time, customizable insights about projects and employees that are both accurate and simple to analyze. Embrace a more efficient way of working with ALMobile—leave behind paper, spreadsheets, and outdated systems once and for all! With ALMobile, you can elevate your operational efficiency and drive better outcomes for your projects.
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Alora
Alora Home Health Care is a robust online platform tailored to help home health agencies transition to a fully paperless environment, all while optimizing their workflows for better accuracy, efficiency, and compliance. This versatile system is particularly well-suited for organizations that provide both skilled and non-skilled care, allowing them to manage multiple offices or service lines effortlessly within one cohesive framework. Its key features encompass electronic visit verification (EVV), user-friendly one-click faxing, integrated telephony, and automated workflows, as well as comprehensive billing support for various payers, scheduling tools, and the development of Plan of Care (485) documents. Additionally, it facilitates Point of Care documentation, electronic signatures, and the automatic generation of 485 forms directly from OASIS, coupled with a plethora of other functionalities. By leveraging the capabilities of Alora, agencies can not only alleviate administrative burdens but also enhance the quality of care provided to their clients. Ultimately, Alora empowers organizations to focus more on patient care rather than paperwork, resulting in improved service delivery and patient satisfaction.
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CareSmartz360
CareSmartz360 stands out as a reliable, comprehensive solution for home care management and electronic visit verification (EVV), suitable for agencies of every size.
With an extensive array of features including point-of-care documentation, scheduling, electronic visit verification, multi-payer billing, customizable forms, tailored reports, caregiver training and retention, and additional tools, CareSmartz360 simplifies operational processes and supports adherence to regulations seamlessly.
Agencies can effortlessly arrange caregiver visits while remaining informed about clock-ins and any delays thanks to real-time alerts sent directly to office staff. Furthermore, the platform enables precise tracking of caregiver locations throughout their shifts, confirming they are present where required.
Caregivers benefit from the ability to create spontaneous schedules while out in the field, enhancing both flexibility and convenience for clients and caretakers alike.
The intuitive design of the software, combined with dedicated portals for caregivers and clients, as well as mobile applications for both office personnel and caregivers, ensures that managing your home care agency is simpler than ever by placing vital information right at your fingertips.
CareSmartz360 is also celebrated for its award-winning customer support and straightforward migration process, which allows agencies to adopt the software without disruption. Additionally, the platform provides integration options with leading industry partners to further expand its capabilities.
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