What is CedCommerce?
For over 11 years, CedCommerce has been a prominent player in the eCommerce Marketplace Solutions sector, offering an extensive array of Multi-channel Integrations for more than 30 leading Marketplaces and Frameworks around the world. By forming strategic alliances with key industry leaders like Shopify, Magento, BigCommerce, Walmart, Facebook, Google, Best Buy, Fruugo, Sears, and HubSpot, CedCommerce aims to equip Merchant Partners with everything they need to transition from initial setup to a comprehensive multi-channel selling experience, regardless of their chosen platform. The integration solutions provided by CedCommerce create a unified platform that facilitates sales across numerous channels while ensuring automated and nearly real-time synchronization of inventories, orders, prices, product descriptions, promotions, and repricing. Furthermore, these solutions are designed to be compatible with most shipment integration systems available in the market, simplifying the expansion process for sellers. Additionally, CedCommerce boasts a highly regarded support system for merchants, featuring a dedicated Account Manager for each merchant who is available 24/7 through over five different communication channels, all at no extra cost during the subscription period. This commitment to customer service ensures that merchants feel supported and empowered throughout their eCommerce journey.
Pricing
Integrations
Company Facts
Product Details
Product Details
CedCommerce Categories and Features
Multi-Channel eCommerce Software
Channel Management Software
More CedCommerce Categories
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Good support
Date: Feb 09 2024SummaryGood support team. Uttkarsh helped us. Thank you for your support.
Fast feedback from support team. Like it.PositiveGood support team.
Good functionality.
Help with integration.
Fast feedback from support team.
Good app.NegativeCan't edit product feed manually.
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Can't remove products from product list in app. -
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Great service
Date: Feb 23 2024SummaryExceptional customer service! Quick response, helpful guidance, and a genuine commitment to resolving issues. Truly impressed.
PositiveExceptional customer service! Quick response, helpful guidance, and a genuine commitment to resolving issues. Truly impressed.
NegativeNo cons—flawless service so far since I use it....
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
FANTASTIC APP with AMAZING CUSTOMER SERVICE
Date: Apr 28 2023SummaryCustomer Service is hands down the BEST. Always there to help and solve problems night and day. Quick to answer and super knowledgeable. Sales are up HUGE with the connections I have between my Shopify store and Ebay/Etsy. Fantastic and never looking back. Keep doing what you are doing!
PositiveCustomer Service is hands down the BEST. Always there to help and solve problems night and day. Quick to answer and super knowledgeable. Connection between any channel other than your store is tricky and it is SOOO important to have good people guiding you. I have been with 2 other channel connector apps and they pale in comparison to CED. I have my Shopify store connected to Etsy and Ebay apps with CED.
NegativeIt is complicated but that is the nature of the beast. You won't find any other company that does it this well.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Onbuy and eBay sync plugins
Date: Jan 07 2023SummaryCedCommerce products are as good as their after sales service, and the after sales service has been excellent, their plugins are easy to use and have a lot of in depth options so a lot of thought and experience has gone into this, friendly team I have had regular live chats with, even where my 2 year old daughter now says hello to my contact agent when she can hear his voice.
PositiveThe Onbuy plugin at the time of this review is free, with an options install/support option of just $20 usd, syncing with my woo store I am now able to have live update price and stock keeping from my woo, it was important for me to manage and centralise stock levels, and have a pricing option, in my case an increase in price on Onbuy to cover selling fees. I was pleasantly surprised with the speed and effectiveness of support as I reached out for help with the syncing, they went through with me setting up one product which I then was able to copy into the entire catalogue and get all inventory synced and priced as I wanted . . . I was so happy with this I turned to the eBay plugin which has a cost, but now familiar with CED products and the differences in only being a different marketplace this has been value for money, I purchased a support package with the eBay plugin and they installed and set it up for me. Great. I know have a managed pricing strategy, stock control and promotions manager all from my woo store that automatically updates into the Onbuy and eBay listings. It's been worth every penny.
NegativeI have yet to find a fault with the product or service provided.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Relatively Easy to Use and Helpful Support
Date: Jan 31 2023SummaryI'd still recommend this integration tool for ease of operations. There are some limitations but mostly due to Etsy API limitations.
PositiveSet up was relatively easy and day-to-day is relatively seamless, and even when it is not, the support team is helpful.
NegativeThe subscription plans are on the fairly expensive side.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
I Love CEDCommerce
Date: Feb 20 2023SummaryI have greatly appreciated the tremendous Customer Service. I have never had to wait long to have a problem solved and the team is so responsive. I love the easy of linking items to my Etsy shop. It's really made things so much easier for me.
PositiveI have greatly appreciated the tremendous Customer Service. I have never had to wait long to have a problem solved and the team is so responsive.
I love the easy of linking items to my Etsy shop. It's really made things so much easier for me.NegativeI seem to have trouble deleting listings, but I reach out for help and it's handled immediately.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great Customer Service and Easy App for Amazon
Date: Nov 08 2023SummaryI love the app and the customer service that comes with it. Nupur recently did a great job resolving something that was bothering me so much Thank you.
PositiveIt is the most easiest and convenient app for Amazon Sellers.
NegativeNo Cons Yet, I have used this for quite sometime and it works well.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great Products and best support
Date: Jan 07 2023SummaryIt was a very easy to app to use and they have excellent customer service. Uttkarsh was very helpful throughout the entire process.
PositiveWe have been working with CedCommerce for few years now and overall Good experience , they are extremely helpful and quick to help with any issue.
NegativeSometimes things don't work as expected and we find it too late.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Ebay Intergration with Shopify
Date: Feb 02 2023SummaryIf you are looking for a way to share your retail products with your online store and eBay at the same time, then this app is your answer.
And if you have an issue, their support staff is super-fast in responding to assist you. And they will stay online until your problem is resolved.PositivePerfect option for Ebay marketplace selling. And there is no Ebay app in the Shopify app store. This works. And works well.
And best of all. The customer support team. They are incredible. They walked me through the setup process when I started. And when you chat with someone they are right there. No long queues. And I never waited for a support staff member. They were just there. Ready to help.NegativeSo far, I can't find any issues at all with the application.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Fantastic!
Date: Feb 28 2023SummaryWonderful. I am new and was upset because I did not know how to properly use this app. Abarsh was the best in taking time to show me how it all works in no time at all. I am so very pleased. Thank you so very much. This app is the best time saver ever. Mare
PositiveI am new and was upset because I did not know how to properly use this app. Abarsh was the best in taking time to show me how it all works in no time at all. I am so very pleased. Thank you so very much. This app is the best time saver ever. Mare
NegativeNothing, I loved learning how to use it. I am new and was upset because I did not know how to properly use this app. Abarsh was the best in taking time to show me how it all works in no time at all. I am so very pleased. Thank you so very much. This app is the best time saver ever.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Quick responses & support to my questions!
Date: Jan 13 2023SummaryFast responses, & a very patient CS rep! quickly! I had an issue with syncing my product to Amazon and Nupur helped me solve my issue really quickly.
PositiveFast responses, & a very patient CS rep! quickly! I had an issue with syncing my product to Amazon and Nupur helped me solve my issue really quickly.
NegativeNot applicable. Service was perfect. No complaints!
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great Job
Date: Mar 30 2023SummaryAll the agents are very nice and helpful but I would like to know more so I can add more products without bothering the agents so much.
PositiveI like the function when it comes to adding product but with not knowing and not enough information or training on how to use this system makes it hard.
NegativeI'm having a hard time when adding the Attributes because of not any information on what to set to custom and what to leave as Shopify, the YouTube video is way too fast to understand plus its from some years ago and what is being asked is different.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great product and support
Date: May 17 2023SummaryI'm enjoying the use of this program and I recommend it to anyone who wants to save time when they are using it on a daily basis.
PositiveThe pro's are that the system works in automation and there is a template to modify you attributes....the program is very smooth.
NegativeCan't find any so far and I can't imagine I will and if I do they have a great support team..very quick and knowledgeable.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Outstanding Customer Service
Date: Jan 16 2023SummaryOverall with the power of great customer service, I enjoy using this app.
Their team makes it easy.PositiveAlways extremely helpful and super fast replies. I love this team. It is just fantastic! I've been looking for this for a long time, and finally, I found it!
NegativeThe app is a little bit complicated but the team is always online to guide you the best way they can.
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CedCommerce review
Date: Jan 06 2023SummaryComfortable with your service.
My shop has some issues when uploading product to Amazon, please keep in touch and hope we can fix them in the next time.PositiveI have problems when uploading products to Amazon market, and i got enthusiastic support, meeting on time, good in technical knowledge.
NegativeI don't have any comments for support this time. Everything is ok.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Very Responsive Customer Service
Date: Apr 18 2023SummaryWe are satisfied with the product. It allows us to sync our Shopify inventory with Amazon. The customer support is also very responsive and helpful.
PositiveThe customer support is very responsive and on top of trying to fix any issues you may have. They allow interaction through Skype messenger which is a lot faster than email.
NegativeSometimes it is difficult to add new products and have it sync with Amazon. This is mainly Amazon's fault since they are particular with certain aspects of a product and brands.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
My experience with CedCommerce
Date: Jan 13 2023SummaryExcellent, I highly recommend, Fruugo Woo is one of Best I used. The team understood my requirement as well as done my major of the work to helped us get to Fruugo to the quickest.
PositiveHighly Recommended Support. Fruugo Woo is one of Best I used.
The team understood my requirement as well as done my major of the work to helped us get to Fruugo to the quickest.
So that's a great Thumbs up for them and their 24*7 active support that made my life easy to work this threw.
The best I felt was that they know their Partner to the tee and got us through to their each requirement to get us Live over Fruugo with our Business limitations.
I will Highly Recommend Cedommerce's Plugin for Fruugo WooCommerce as well as their Support who are polite, knowledgeable as well as proficient to handle my business needs being a great helping hand in it's growth.
Just go For them as your First Choice!
Cheers!NegativeNone I can think of, I will make further comments if necessary.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Awesome Customer Support
Date: Apr 19 2023Summary• Overall a great experience especially with eBay integration.
I would recommend their service to anyone wanting to sync their products on Shopify to larger pre existing marketing ecosystems such as Amazon and eBay.PositiveCustomer support is excellent! I had many questions when starting and all were resolved through calls, and chat.
• Incredible customer support
• Great support calls
• Simple UINegative• The amazon integration has a long learning curve
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Outstanding service
Updated: Apr 03 2023SummaryThe prices are also very fair. It's no more expensive than other apps I've tried. You quickly get used to the controls.
PositiveFinally found a great partner.
I stumbled upon this app by accident as I had another app that was getting worse and worse. Now I finally see a good solution for everything that has to do with feed creation. the chat was very patient and very friendly. settings were made that I had set incorrectly.
Now i immediately saw positive changes at GMC and will definitely be able to solve my other shop problems with it as well.NegativeThere is nothing bad to report.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Fast customer care
Date: Jan 09 2023SummaryDoes the job for me in terms of syncing orders and product listings. There are many options available to offer flexibility to the customer.
PositiveI like that the customer care is very fast when there are any issues. There is always someone available to help out.
NegativeThe software is quite complicated for me, so I have had some issues. Luckily there is the fast customer care support team to help me out.
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