CedCommerce Reviews

If you are seeking a user-friendly platform, prompt responses, professional representatives, and a team that truly cares, look no further! I have zero affiliation with company aside from being a customer; fantastic overall experience!

Each interaction has been nothing shy of exceptional; top notch customer care. Representative I had the opportunity of connecting with was incredibly patience; I had a list of questions, she suggested a video call which allowed for an even more comprehensive overview. We were able to navigated through platform and she provided thorough examples. Many thanks Anyatra and the CedCommerce Team!

I have encountered zero cons- love the features provided!

Great experience.

The app does what I needed it to. And customer support is always open to help even when it's regarding non-standard features.

Didn't find any negatives yet... Will be able to tell after a few months if anything went wrong but so far it's working fine.

I have been using it for more than 2 years and I am very happy with the service. I wish it was a little more affordable but you pay for such a reliable service.

I love how my whole business can be automated so easily. The help centre is also always very helpful and very quick to respond.

It is a little expensive but it is always reliable.

The support i received was priceless, they responded instantly helping me to sort out the issues I had with Google Ads, I will always recommend them for any challenge I can encounter.

I like the app they have, its user friendly, even a person who is using it for the 1st time can easily navigate.

The pricing of the services is too expensive for small businesses that are just trying to penetrate the market.

It has been a pain trying to use this product, but I'm happy the support is as great as it is because it would be even more stressful otherwise.

I am new to the platform, and I have been struggling to get my products uploaded to Amazon over the last few days.

However, the support has been excellent! Nupur and the other support techs have been very patient and helpful in assisting me along the way and I really appreciate their help!

They responded quickly and helped me with my issue in less than one hour we solved the problem, which I have to say is fast.

They helped me solve the issue regarding the issue I had with my Amazon listings and my first order on Amazon.

Everything went smoothly.

This is my first time and it is a strong learning curve with the integration system from Shopify to Amazon but the support group is great. More than any platform I used before. Thank you!!

Ayush, you are awesome. Pro is that there is a team to help you. You can always contact the support group easily.

I had a hard time uploading my products, but Ayush was so helpful and patient in walking me through step by step.

We orginally used the official eBay app to connect our Shopify store to eBay.
When the eBay app ended, we used another app which we already used to connect our store to Amazon.
However, we decided to switch over to CED Commerce based on price, the monthly fee was the same as the app we were using, but they have the option to pay for 1 year subscription which equates to a much better rate.

There were a few issues when changing over, but the customer service from the team at CED Commerce (mainly dealing with Vishal) was outstanding. They helped resolved all the issues.

Compared to all the apps we have used for our Shopify store, this is hand downs the best for customer service.

5 Star customer service.
App works as intended.
Very happy and would definitely recommend to anyone needing an app to connect their Shopify store to their eBay store.

So far there hasn't been anything to list as a Con.
App works well.
Customer service is great.
Haven't got anything negative / constructive criticism to add.

Great.

They did a great job of helping me troubleshoot issues. Much appreciated. Always great service.

None.

The experience is on process. For now I like the availability of Google integration team. I've a great experience.

CedCommerce Google team is great. I'll thank them when the result promised is OK this week started on Tuesdays.
However the team is 100% available to respond me and making me comfortable on my choice to choose them.

They are helpful, nothing to show that I don't like.

Happy I upgraded my plan as the support is actually there and it does seem as if it is a REAL person on the other end. Very happy.

I had a question about my products not syncing and error messages and support was very helpful in helping identify the issue and how to correct it :)

The wait time was longer than expected (but still under 10 mins in between answers)

I had a rep help me through a snag I was experiencing. The issue was resolved in minutes. Easy integration once all is set up.

The ease of setup and integration is a pro. The fast customer support I received when I encountered a problem.

N/A.

Great help when I really needed it and I will definitely reach out if I run into more trouble with this again.

My consultant took their time to share the information I needed to be able to move forward own my own in the future. They demonstrated to process for me to follow and made sure I had understanding of everything the showed me. I really appreciate that.

None.

I am happy with the outcome when quickly response my enquires or problems. They required more update or training video to help new users.

CedCommerce staff is very patience to guide you thru the steps even you are not tech savvy. The team can fix and resolved the problem. Special thanks Neha Rajput with the efficiency to deal with the matter.

The apps is hard to figure it if you are not tech savvy. Also the app price should be a bit cheaper or have trails period 30-60days to help clients to figure it around.

I would like to see more update or training video for step by step guide.

Excellent service overall.

Their promptness.

I have no complaints.

I am now ready to let this marketing specialist design my advertising presence from now on. Now I can calmly hand over the work to a specialist. I can finally design my products.
Thank god I found CedCommerce.

This is the support that made it happen. I've been dealing with a marketing problem for two years, the solution to which is obviously not widely publicized around the world. Ultimately, I was concerned with the misrepresentation issue at Google. When I asked CedCommerce whether it made sense to create a feed, the professional help came immediately and personally.
Of course it is a support and not a removal from work. I was given instructions and help on how to proceed. it cost me nothing!

Sorry. I don't know about that point. All important questions were answered by this professional support.

Sadly that they could not came here and make 100% all of my work without money. But I think nobody can do that.

My overall experience was fantastic a very wonderful person to work with. Steps were difficult but made it easy with his help. Thank you.

He helped me learn how to upload items on Amazon that I didn't know how to do it. A very talented person.

Steps were difficult but made it easy with his help.

We are using this app for more than 2 years. We had a great experience with this app and its customer support team members. We highly recommended this app to everyone, who is looking to get their task done in less time on the catch marketplace.

Easy to understand.
Comes with great features.
Helpful in publishing listings fast.
Great Customer Support.

We are using this app, for more than 2 years now. But have not found any issues yet. In fact, if we are facing a problem from the direct catch marketplace, this app support team jumps in to resolve that matter too.

I am incredibly happy with the service, and we are recommending CedCommerce for you to integrate into the Shopify store.

After about two years of use, we had a technical issue due to the Shopify store closure by us. Once we contacted the account manager to get the problem fixed, he attended to the matter immediately. We are incredibly happy with their service.

Solution within hours after contacting the team by WhatsApp.

CedCommerce fulfill a wide range of marketplace integrations that other development companies cant. Their integrations are simple and easy to use, setting the standard for how integrations should be done.

Constant access to their support team. Instant replies, Very friendly team. Their team is also large and highly experienced.

The support costs can mount up, but you get what you pay for - A top notch service.