What is CedCommerce?
For over 11 years, CedCommerce has been a prominent player in the eCommerce Marketplace Solutions sector, offering an extensive array of Multi-channel Integrations for more than 30 leading Marketplaces and Frameworks around the world. By forming strategic alliances with key industry leaders like Shopify, Magento, BigCommerce, Walmart, Facebook, Google, Best Buy, Fruugo, Sears, and HubSpot, CedCommerce aims to equip Merchant Partners with everything they need to transition from initial setup to a comprehensive multi-channel selling experience, regardless of their chosen platform. The integration solutions provided by CedCommerce create a unified platform that facilitates sales across numerous channels while ensuring automated and nearly real-time synchronization of inventories, orders, prices, product descriptions, promotions, and repricing. Furthermore, these solutions are designed to be compatible with most shipment integration systems available in the market, simplifying the expansion process for sellers. Additionally, CedCommerce boasts a highly regarded support system for merchants, featuring a dedicated Account Manager for each merchant who is available 24/7 through over five different communication channels, all at no extra cost during the subscription period. This commitment to customer service ensures that merchants feel supported and empowered throughout their eCommerce journey.
Pricing
Integrations
Company Facts
Product Details
Product Details
CedCommerce Categories and Features
Multi-Channel eCommerce Software
Channel Management Software
More CedCommerce Categories
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great application and support
Date: Feb 06 2023SummaryI use this application on a daily basis, it is very useful for my orders, as soon as I have a problem the customer service is very responsive and always finds a solution quickly.
PositiveI use this application on a daily basis, it is very useful for my orders, as soon as I have a problem the customer service is very responsive and always finds a solution quickly.
NegativeNothing special to report, maybe review the design of the app.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Excellent app and support
Date: May 02 2023SummaryGood app. easy to use, Really helpful to push and set my products from Shopify to Amazon and on top of that, very good support team.
PositiveIt's easy to use and really helpful.
Nice user experience.
Amazing support, they solve every issue super fast.
I liked how easy is to write reviews on this platform.NegativeIts taken me a while to get everything set up because I am new.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great App/Software! Recommended!
Date: Jan 11 2023SummaryHighly recommended! great software/app, great customer support, very fast and responsive! 5 stars cannot fault.
PositiveGreat customer support, great app/software, what's not to like? big shout out to Anoop for his patience and attention to my questions! 5* also Geetika has been helpful on the journey as well, they are always available at a touch of a button or a WhatsApp message away.
NegativeNothing, if I had to choose I would say an option to delete product in the app, but they said this is due to API restrictions, so maybe not their problem. Maybe it will change.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Perfect
Date: May 15 2023SummaryGreat so far, great support, easy to use and fast order and tracking number syncing. Recommend to anyone looking for an easy option.
PositiveOrder and product sync works flawlessly. easy to setup once you work out profiles and templates, manage tracking numbers and orders from Shopify.
NegativeNone yet. we haven't found anything yet that support couldn't fix.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
CedCommerce - Best team ever.
Date: May 25 2023SummaryThey have the most helpful team I have ever worked with. They are patient and kind and help me when I get stuck. They make the process very easy to follow. I love working with them. Thank you so much.
PositiveCustomer service.
Ease of uses.
Features.
Design.NegativeI have not found anything I don't like yet. So far so good.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
I LOVE this app and the amazing customer service!
Date: Jun 29 2023SummaryI 100% recommend this app. Great customer service and a great product that does exactly what you need it to.
PositiveAbsolutely amazing customer service. Always someone there to help with any questions via online live chat (which is what I prefer) or via phone.
If the app seems a bit daunting trying to figure it out don't worry, they will talk you through it all and make it so much easier :)
This app itself is also a dream. I was so stressed about trying to find a way to sync my Shopify shop inventory with my eBay shop and this made it possible and effortless (once all set up). Works so well.NegativeIt can seem a bit daunting at first trying to figure it all out but the customer service team is always there to help with any questions and talk you through things which made it so much easier and less stressful.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Fantastic customer service!!
Date: Jan 20 2023SummaryVery positive, I'll keep using this app for sure as I know that if I incur in any problems they'll be able to help immediately!
PositiveSuper fast reply and they solved the problem in record time. I didn't even have to wait. Very kind staff, as well.
NegativeVery minor issues with the integration which were also due to me not having filled fields properly.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Products Listing
Date: Nov 20 2023SummaryOutstanding experience. I was already getting tired until I decided to contact support for assistance and it was awesome. Thanks for the support!
PositiveCustomer support was friendly and outstanding. Customer support was so kind and ready to make changes.
NegativeTime was too short. I was just rushing everything because of the time was short.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
CedCommerce did a great job
Date: Jun 07 2023SummaryThey were very responsive and were able to meet all the objectives while addressing any concerns and questions we had along the way. Look forward to working with them on other projects in the future. Kaushik was great to work with.
PositiveCedCommerce did a great job for integrating and setting up our amazon store with our Shopify website.
Negativesometimes the tool may be a bit tricky to use for non tech personnel
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Customer service with CedCommerce
Date: Apr 18 2023SummaryExcellent experience. I will recommend others to use CedCommerce. I can't thank them enough very knowledgeable in what they do.
PositiveVery Helpful and patient appreciate CedCommerce so much, they are one of the best when it comes to responding back and helping. Awesome I am really enjoying being able to use their products 5 stars all the way.
NegativeThere is not anything at this time time that i do not like about CedCommerce. They have been an absolute delight to work with.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Excellence in Support
Date: Feb 14 2023SummaryThe overall experience was very satisfying. My problem was addressed very quickly. I received excellent instructions on how to fulfill orders in the seller marketplace. My support team, everyone of them are excellent at everything they do. I would recommend their support to anyone who needs support to be the very best.
PositiveVery fast and very efficiently coached me through the process of Fulfilling orders to the seller marketplace.
NegativeThe overall experience was very good. I really could not come up with anything negative in this review. Everything went smoothly and step for step.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Fantastic Help getting products onto Amazon
Date: Jan 27 2023SummaryBrilliant experience from start to finish. I'd highly recommend the product for linking Shopify to Amazon.
PositiveThe support team were very knowledgeable & extremely thorough as they helped me through the template creation & uploading process. They warned me that the first upload was likely to have some errors at the Amazon end & that they would fix them. They were right & then very quickly fixed the problems, so I now have my first products on Amazon.
NegativeNothing, I can't suggest any improvements because the support team are really great.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Support
Date: Apr 11 2023SummaryI recommend it with all my heart.
PositiveSupport helpful and involved in solving the problem. They contacted each day asking if everything was fixed. I heartily recommend.
NegativeEverything was OK. I have nothing to complain about.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Fantastic Support
Date: Apr 25 2023SummaryThese guys have been fantastic through out this whole process. The app works great and the support is amazing. Very happy we found you guys as it will help take our business to the next level.
PositiveSupport.
App Works Great.
Speed.
Easy to use.NegativeThere isn't much i don't like about this app or the team behind it.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
THE BEST APP I HAVE USED
Date: May 06 2023SummaryThe customer service is what makes this app the absolute best. It's nothing short of incredible. They go above and beyond. SO SO grateful for this team!
PositiveExcellent app function. Best customer service. Very easy to use and it saves me hours of work. I am obsessed!
NegativeThere are absolutely zero cons to this app. Anytime I got stuck, they resolved it.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Awesome Customer Service
Updated: Jan 30 2023SummaryThe agent is a life-saver and most of all, I do not have to pull my hair out fixing the same issues anymore.
PositiveI like how my problem was explained to me and how to fix it. The agent was very understanding of my frustration.
NegativeThe only problem I had was understanding the key points of successfully uploading products on the app.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
CedCommerce Amazon Channel
Date: Mar 24 2023SummaryEverything worked out well, I have no issues. The representative did a great job assisting me. Everything worked out well, I have no issues. The representative did a great job assisting me.
PositiveFast customer service. Very experienced at solving listing issues. The step-by-step video conference really increases my understanding of how to set up a template.
NegativeEverything worked out well, I have no issues. The representative did a great job assisting me.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Very help with setting up
Date: Jul 13 2023SummaryOver all my experience was very helpful and he helped me understand the process of creating my account.
PositiveAll my questions were answered and helped me understand to how to complete the integration for my TikTok shop.
NegativeNo cons i got all the assistance I needed. I received everything I needed.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great product and service
Date: Feb 27 2023SummaryVery good product and service.
Publishing, editing , etc is really easy. And if you have any question just contact the helpdesk.PositiveI'm real happy with this product.
Makes it really easy for me to link Shopify with Etsy and I only have to add products in Shopify and will be published to Etsy easily. Also easy to change prices and transport options with additional templating.
And very good helpdesk. Used it twice and got response in a few minutes and very good help.NegativeNothing, very satisfied so far.
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Sometimes bit hard to understand all features but very good helpdesk. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great Staff. Great Service
Date: Jan 20 2023SummaryOverall the experience is amazing. I am looking forward to obtain more services from them and grow my ecommerce store.
PositiveThe staff is there for help all the time. Customer service is amazing and the services are just amazing.
They're available 24*7 for help and I truly enjoyed their services.NegativeThere are no cons I see till now. They're better than any other company service out there.
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