What is CloudCall?
CloudCall stands out as the sole communications platform specifically tailored for companies utilizing CRM systems. It enhances decision-making by recording all calls and communications, seamlessly integrating them into CRM contact records, which empowers businesses to maintain oversight of remote teams and boost productivity significantly. This unique approach ensures that teams can operate efficiently, regardless of location, while also fostering a more insightful understanding of customer interactions.
Pricing
Price Starts At:
$15/user/month
Free Trial Offered?:
Yes
Integrations
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Screenshots and Video
Company Facts
Company Name:
CloudCall
Date Founded:
2011
Company Location:
United Kingdom
Company Website:
www.cloudcall.com
Product Details
Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
Standard Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
CloudCall Categories and Features
Telephony Software
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
SIP Trunk Provider
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911
IVR Software
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Cloud PBX Provider
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Call Recording Software
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Call Center Software
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Business VoIP Provider
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement