DonorPerfect Fundraising Growth Platform Reviews

We moved from a different system over to Donor Perfect. The other system was complicated, hard to read and tax receipting was really difficult. On Donor Perfect we have been able to improve our Tax Receipting and improve our donor experience.

-Ease of use
-I can pull custom reports on exactly what I need
-Keeping track of volunteer hours
-Tax receipting has never been easier
-I can set it up to automatically generate tax receipts
-Easily merge duplicate entries

-Sometimes reports can be confusing to pull and it takes a few tries to get it right

My organization has been using DonorPerfect for 3 years now and I cannot say enough positive things about the program. It is very easy to understand and to use, even for novice users, but can be used to produce the most intricate, detailed reports. The DP support is nothing but helpful, no matter your situation. They help you to understand what the problem is and how to resolve it so you know for future use. Having online giving and forms included in the system makes for such a seamless online giving program. DonorPerfect is constantly making updates and changes, often times taking suggestions directly from users, and editing to make the program as useful as possible. I can't say enough about our great experience over the last 3 years.

I could easily list out dozens and dozens of pros for DonorPerfect. It is very intuitive to use and very clean. The program has a wealth of options for use, from data entry to contact tracking to online giving and event planning. It can be accessed on a desktop, on mobile, and through an app, making for access anywhere.

The very minimal con I can think of is that reporting takes some practice to understand and operate at best capacity, but the training they provide is excellent in helping you learn and understand.

I really appreciated the clarity and the color coordinated charts and graphs. If some of the technical stuff can be improved it would make the experience even better.

I found DonorPerfect to be very clear and easy to use. I was able to find what I needed without having to search too hard for it.

It took a long time to load and sometimes it would stop loading.

This software is a great tool for small nonprofits like us. It is exceptional software that makes my job as a fundraising coordinator much easier. Organization helps me a lot.

The ease of the software. I started in this company about two months ago as a recent graduate. No experience with fundraising at all, but I learned this software in about an hour. It was so easy to use. The reports are my favorite, they're extremely useful to find specific information that is necessary.

I wish there were a sum of dollars option for an entire report. Adding all the dollars from different donors in one report to find out how much money was raised for a certain campaign.

We're so glad we made the move to bring in DonorPerfect. We saw positive results with our donor pool almost immediately.

We are a small non-profit. DonorPerfect has been a great platform to leverage our limited personnel support to achieve maximum impact for our donors. The integrations with 3rd parties, and a la carte packaging, have allowed us to customize and tailor to our specific needs.

It can take awhile to master all of the various components within DonorPerfect, but the support has been excellent and enabled us to get it done.

I have limited contact with Donor Perfect Representatives because the site is easy to use. I complete my tasks quickly. Yearly tax letters take very little time to send by email and/or printed mail.

Donor Perfect allows for the collection of donor contact information, easy entries, and data reports. The site is user-friendly. Our small organization uses minimal sections of what is offered. A large organization could utilize aspects of the product to grow their donor base, organize campaigns, and evaluate the effectiveness of planning.

As the site grows, changes are made which require contacting representatives to understand formulas. Representatives are professional and helpful. Donor Perfect does not import all of the data from outside credit processors.

DonorPerfect continually makes updates to allow us to improve our donor retention through better donor communications and records.

I love that we can upload a photo of our donors to their record! Along with the ability to breakdown contacts for a particular campaign by steps taken with each meeting ( for example: presented campaign materials in virtual meeting, showed campaign video, etc) along with corresponding notes as to what materials they were sent, what suggestions they had, their photo ensures that we'll be easily able to remember them when they next visit our facility!

I wish the photo option allowed for a bigger display so it was easier to view. It would be nice to allow more than one photo, to store for social media purposes with the donor's permission, for testimonials.

The best move for our organization with moving to Donor Perfect. It has allowed us to reach more donors and understand our donors in a much better way for connections we never thought were possible.

We love Donor Perfect for the ability to connect with donors and easily access retain donors year after year.

Would love to see a better Auction Software integration with Donor Perfect. They got to collaborate with OneCause!

I have experience with several CRMs, and DonorPerfect is the easiest to learn and use that I have encountered. The various features like knowledgebase, ongoing webinars, ability to sync automatically with Constant Contact, and continually developed program with new feature releases makes this a great product to use on a daily basis.

The ongoing training offered by DonorPerfect on existing and new feature releases. The ability to sync website donor pages directly with our database. The ability to sync with Quickbooks. The user interface is appealing and modern. The latest release to automatically thank donors with a merged letter or email is a big time saver for our staff.

You do receive a lot of features and benefits, but the monthly cost is high.

Wonderful! Customer support is quick and helpful, the platform meets all our needs, and the price is right.

Flexible, fast, powerful, ready to go out of the box while still being extraordinarily customizable, easy to use, relatively inexpensive, and expandable to sync with P2P platforms

The duplicate record removal tool could be easier to use, but that's about it.

Overall it is a great tool for fundraising and donor data. You can create spreadsheets for local, regional, and national donor to help direct your fundraising efforts.

Donor information is easily accessible. Gifts are easy to put in and easy to track. DP customer service is great - they are ready to help and guide you through questions.

If you are looking for something and one letter is mispelled it shows no results.

The overall experience has been incredibly positive. I am not quite sure how we would keep track of our donations had it not been for DP. Favorite part is definitely the support team, least favorite is that sometimes the receipting can get confusing.

The support team is incredibly responsive to both call and text, even during peak work hours and during the pandemic. The reports are also very versatile, and we always get all the information we need. The ability to track everything from campaigns to sub-solicitors is very useful to help produce marketing data. The knowledge base also covers everything I've had questions on.

Minor bugs, but those get fixed just shortly after I notice them. If I were to nitpick I could say some things could be more aesthetically pleasing.

Tech support and chat support are very helpful and available! I would not consider changing sources.

The software is well designed, user friendly, and easy to add data. The webinars have been great too

I cannot think of anything I do NOT like. The team has made it easy to learn.

Always user friendly and if I have a question that I can't find the answer, I can call and speak to a very helpful DonorPerfect employee.

I have been using DonorPerfect for 5 years. They really listen to their customer and make improvements that make sense. Also, I am able to create a variety of reports very easily to help my boss know who has and hasn't given this year in comparison to past years.

That I don't know how to use all the tools to my advantage. Thankfully, Donor Perfect has a videos on almost anything you can imagine to explain how to use their tools.

Overall, I recommend DonorPerfect to any small to mid size not for profit companies. It is easy to use and does not require training to navigate.

DonorPerfect is very easy to navigate due to its simplicity. It makes donation entries and donation tracking very easy. The DonorPerfect support team is very responsive and helpful.

The reporting features can be improved to be more user friendly.

I would highly recommend DonorPerfect. It's great for a small nonprofit like ours.

DonorPerfect is great for a small nonprofit. It's easy to track donors, run reports and streamline online donations.

There is a bit of a learning curve, but it's not terrible

This service allows us to easily receipt donors with effective thank you templates.

It makes donor management easy. It improves our fundraising effectiveness by allowing us to quickly see who has contributed and who we need to engage better.

Integration with QuickBooks online can be improved in order to defer revenue more easily and track pledge payments.

I've been using this software for years, and I'm quite happy with it. It allows us to track our donors (and there are LOTS of things you can track), balance with our accounting department, and run vital reports for the agency.

Their customer service is THE BEST I've ever encountered! They respond in a timely manner, know what they're doing, and send you an email with the step by step instructions on what they walked you through.

There honestly isn't anything that I don't like about DonorPerfect.

Our organization is so pleased with DonorPerfect. It is a well-developed and thoughtful program. Their integrations with other programs can also be helpful depending on your need.

DonorPerfect is, well, perfect for our organization. The interface is so user friendly and has so many options for customization. The reporting tool is helpful and easy to learn. If you are struggling, DP has an incredible chat feature where you are actually chatting with a real person. Their assistants are knowledgable and friendly, regardless of what level of help you need. I'm always really impressed by how DP works to make helpful changes. They welcome suggestions that can continue to improve their product.

Reporting can be a bear at the beginning. I would highly recommend taking any and all training/video resources you can on how to create reports. It will save you a ton of time in the long-run. I often find myself doing a lot of extra edits outside of DP when I export the reports to Excel. To avoid this, chatting with a representative or taking more video trainings would help!

In the current digital age, raising funds online is much faster since it has a global reach in shorter span. This tool helps you achieve it.

Cloud based.
Cross platform and available on most devices.
Secure and fast way to raise funds globally.

The reporting function is complex and needs to be optimized for ease of use.