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What is Dropbox?

Dropbox Business goes beyond just providing secure file storage; it creates a versatile workspace that seamlessly unites teams, tools, and content. Users are enabled to create, store, and share their cloud content across a variety of applications, which includes Google Docs, Sheets, Slides, Microsoft Office files, and Dropbox Paper, in addition to traditional files saved in Dropbox. With Dropbox Spaces, all your files and cloud-based resources are consolidated, allowing for easy access to PowerPoint presentations alongside Google Docs, Trello boards, and other tools your team may use. Whether you're using a computer, mobile device, or a web browser, accessing your team's collaborative work is simple and efficient. By integrating platforms like Slack and Zoom, your team's files and discussions can be kept organized in one central location. Furthermore, the smart suggestions for files and folders enhance your team's ability to access critical content when it’s needed most. A strong and secure infrastructure, combined with administrative tools that provide enhanced control and visibility, ensures that your organization’s data remains safeguarded within Dropbox. This all-encompassing approach not only increases productivity but also nurtures collaboration among team members, significantly improving overall effectiveness. Ultimately, Dropbox Business is designed to adapt and grow with your team’s needs, making it an invaluable asset for modern workplaces.

Pricing

Price Starts At:
$12.50 per month per user
Price Overview:
Starting at 3 users
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Screenshots and Video

Company Facts

Company Name:
Dropbox
Date Founded:
2007
Company Location:
United States
Company Website:
www.dropbox.com/business

Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Chinese (Mandarin)
Chinese (Simplified)
Danish
Dutch
English
French
Indonesian
Italian
Japanese
Korean
Malay
Norwegian
Polish
Portuguese
Russian
Spanish
Swedish
Thai
Ukrainian
View All

Dropbox Categories and Features

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

File Sharing Software

Audit Trail
Chat / Messaging
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
File Synchronization
Search
User Management
Version Control
Workflow Management

Content Collaboration Software

Client Portal
Cloud Storage
Digital Asset Management
Document Creation / Editing
Document Management
Electronic Signature
Feedback Management
File Sharing
Messaging / Discussion
Real-Time / Interactive Editing
Roles / Permissions
Search
Version Control
Video / Image Editing
Workflow / Approval Process

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Cloud Storage Service

Access Control
Archiving & Retention
Backup
Data Migration
Data Synchronization
Encryption
File Sharing
Version Control

More Dropbox Categories

  • Reviewer Name: Samuel F.
    Position: Quality Coordinator
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Many simple storage spaces for work and leisure

    Date: Jan 27 2021
    Summary

    If you don't have Dropbox, try to get it today. Free variation is available and you can also update constantly if you think it does not meet all your demands. Dropbox makes it possible to bring different documents that are spread out in a cloud-based storage space. The files can be in different formats. The file can sync perfectly without any problems. In addition, easy file sharing makes it even more attractive to customers.

    Positive

    Dropbox is one of the leaders in cloud storage space. It has the benefit of the first programs, since it started earlier with many others on the market. It allows you to gather all your documents and also synchronize them with each other in the cloud. You can easily access your file through any type of creation, such as a computer or mobile devices.

    Negative

    Dropbox actually has paid and free versions. Only the paid variation gives you access to many important options that are quite useful for personal and professional use. The completely free version is limited to use and storage. This means that free individuals cannot send as many documents as paid customers.

    Read More...
  • Reviewer Name: Kelly C.
    Position: Independent Contractor Hearing Examiner
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    If you are looking for free and easy storage Dropbox is a great option

    Date: Mar 20 2021
    Summary

    In other words, Dropbox is a good service for saving data on the web quickly in case you need to free up space or create some kind of backup. It is excellent for saving several versions of the same file in case they all have a different destination, so using it to work in a team is recommended.

    Positive

    Dropbox can tailor its plans depending on the level of storage the customer needs at any given time, and it is one of the easiest cloud storage services to access, so if you are a first time Dropbox user, it will only require a few steps during registration, and offers a decent amount of GB of storage memory if you opt for the free plan.

    Negative

    On the downside, Dropbox does not synchronize properly when multiple devices are connected to the same cloud, so some of those involved in the work tend to take much longer than others to access the material. Its speed of downloading files is slow.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Functional Analyst
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Dropbox - The best thing before Office 365

    Date: Mar 28 2021
    Summary

    Prior to office 365 and one drive or google drive-- drop box used to be king of simple cloud storage for users. Recently, with office 365 integration of the office suit with an optional onedrive cloud storage backup for word/excel documents-- it has really diminished my company's use of dropbox. I wish their pricing was a bit more competitive for longterm users-- but sadly they might be getting priced out soon. I dislike the Microsoft document popup they did -- it should be off by default, but I do appreciate a lot of the 3rd party SSO integration (google!). Overall, its a good product for home users but not so much for business in my opinion.

    Positive

    Fast and easy to set up, the program itself is relatively painless to install. It also provides a host of other features and often is integrated into a lot of other 3rd party applications. The pricing for free users is great (free), but the space use to be more generous. It allows for google account SSO so that's pretty nice. Customer service is nice.

    Negative

    Space for free users. Also business pricing just hasn't been very competitive to be honest. Now that Microsoft has expanded their office 365 lineup to include free OneDrive storage it has really cut into dropbox usage. The price point above the free tier is a bit higher compared to others, but I do like their customer service. Also, a default bubble popup in word is annoying, it should be off be default.

    Read More...
  • Reviewer Name: Purab J.
    Position: Front End Web Developer
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best for storing large files.

    Date: Jun 16 2021
    Summary

    Dropbox is a data storage platform that can be used by anyone. It offers user data security and faster transmission speeds.

    Positive

    - It can be installed on multiple systems, allowing the user to have multiplatform access to the files stored.
    - It provides a faster transmission speed of files compared to any other competition.
    - It can be seamlessly integrated with windows.

    Negative

    - There is no feature for multiple accounts for personal and professional use.
    - User Interface can be more intuitive.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Sales
    Has used product for: 2+ Years
    Uses the product: Yearly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Not always entirely intuitive

    Date: Jun 27 2021
    Summary

    Overall, I think it’s a great software. It just isn’t as intuitive for me, and so I haven’t had the best experiences with it.

    Positive

    I think Dropbox is an excellent way for people to send large files, videos, documents, etc over the internet. It just has some user interface issues.

    Negative

    I think it isn’t entirely user friendly. I feel like I have to re-learn how to send documents every time I use it. Some of that is because I don’t use it particularly often, so I’ll forget and then have to figure it out all over again the next time I use it.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Technical Operations Manager
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Secured, reliable and trusted

    Date: Feb 04 2021
    Summary

    Dropbox is my favourite place to store all of my important credentials. Sharing file using URL is also possible on this. The overall platform is secured and well organised for cloud storage.

    Positive

    Security is always a matter of concern when we upload important data on the cloud. But not on the Dropbox platform, because it gives me a trusted secured and reliable cloud storage to keep all of my important credentials on its encrypted space. I can also integrate with other tools for direct backup. Its UI is very clean and easy to share files.

    Negative

    File lock and secret folder need to be added for business plans.

    Read More...
  • Reviewer Name: Christa B.
    Position: Owner
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best Cloud Storage!

    Date: Feb 14 2021
    Summary

    Dropbox is by far one of the best ways to integrate multiple files into one place between several devices or people. Instant editing and sharing allows users to work from anywhere and keep their projects organized and protected.

    Positive

    1 TB free cloud storage plus ability to purchase more.
    Request files from others even if they don't have Dropbox. Sync files between devices that are not usually compatible.

    Negative

    Offline file view must be manually added and syncing is sometimes delayed if internet connection is slow or splotchy.

    Read More...
  • Reviewer Name: Frank M.
    Position: Director of Safety
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Sharing big is easy

    Date: Sep 20 2021
    Summary

    It is easy to use but it can be very expensive especially if it is not being used on a routine basis.

    Positive

    I love that I can share big projects with ease with anyone outside of my organization. Drop and share is easy.

    Negative

    It can be a bit high in price and doesn't provide for smaller packages.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Realtor
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Don’t Drop It

    Date: Feb 28 2021
    Summary

    Overall a great app to Sue if you take pictures and don’t want to lose them, it’s like your own personal cloud.

    Positive

    A great app to use when saving pictures or videos over the years, especially when it can be lost from phone to phone.

    Negative

    While I’ve saved a ton of pictures, my space filled up quickly and now I get a ton of emails about it being full or upgrading from the free option.

    Read More...
  • Reviewer Name: Steven R.
    Position: Senior Remote Freelance Content Writer
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Dropbox increases our level of information transfer

    Date: Mar 31 2021
    Summary

    It is great that by accepting so many different formats we can take care of sending even pdf documents and multimedia content to the cloud without them becoming corrupted and unusable. By connecting Dropbox with other services established by Microsoft, such as Outlook, we discover the positive of interconnecting our software when we need to transfer data from one to another.

    Positive

    Dropbox is powerful software with enough capabilities to let us save in the cloud all the information we require, for a small fee that may vary in relation to the plan we need to opt for. Dropbox upload speed is adequate to send data to the cloud in a short time.

    Negative

    Dropbox integrations are usually very effective, but in the case of Microsoft's office suite is not so comfortable to send presentations to the cloud if they are of high weight, forcing us to share them externally and regularly use a compressor so that the upload does not slow down so much.

    Read More...
  • Reviewer Name: Maddy Q.
    Position: Digital Asset Operations Specialist
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Why is it the standard?

    Date: May 24 2021
    Summary

    Dropbox gets the job done, but several features pertaining to user experience could be finessed for a more please experience.

    Positive

    Dropbox seems to be nearly everyone's go-to cloud-based storage. This means when sharing files, this is a safe bet. Many people are familiar with how to retrieve and store files on this platform, and for the most part it is very user friendly.

    Negative

    The platform feels clunky, and I have a lot of examples of this.
    When being added to my company's dropbox, my new computer was rendered useless because it automatically tried to add ALL files to my computer's hard drive. It did this to several of my coworkers as well. Once you set up selective sync this isn't an issue, but actually GETTING selective sync set up when your computer is trying to download 1000+GB of info is a very frustrating experience.
    When using the dropbox app, every time you try to move files from a shared dropbox to your desktop (or whatever kind of local storage), it defaults to trying to remove the files from the dropbox for EVERYONE. Why is that the default? It prompts you every time that you are about to remove the files for everyone, but it doesn't give the option to adjust this setting. If you were clicking rapidly, it would be easy to miss and accidentally delete files.
    When uploading to other platforms, such as a DAM, you cannot upload directly from dropbox. You need to move the files to some kind of local storage, thus I am having to deal with this annoyance quite often.
    When viewing files on the dropbox in browser I find the file information inconsistent in how it is presented and downloading files is sometimes a pain.

    None of these issues are majorly problematic-- it just really makes the user experience less enjoyable. I've used other cloud-based storage platforms and found them to be a better user experience, for example Box.

    Read More...
  • Reviewer Name: James O.
    Position: IT Assistant
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Accessible, Safe, and Effective Storage Program

    Date: Feb 18 2021
    Summary

    Dropbox has a perfect place for cloud storage, and it increases the access rate of the information in a firm. Again, there is enough templates on how the tool functions.

    Positive

    Dropbox supports universal sharing of files, and this attracts many customers. Also, Dropbox increases the work relationship with various persons in a company. The developer gives a 3 days free version.

    Negative

    The design for Dropbox is perfect, and the support team is always in standby, improving the entire operation of a firm.

    Read More...
  • Reviewer Name: Greg O.
    Position: Musician
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    My business loves Dropbox

    Date: Jun 23 2021
    Summary

    Overall, I can't imagine life without Dropbox. My team uses it every week to stay up to date with each other. It's nice to be able to check progress on live documents without having to text or email every update.

    Positive

    I love how easy it is to share and view files using the Dropbox desktop app as well as the mobile app. The mobile app is particularly easy to use and very useful for when I am traveling.

    Negative

    Sometimes I have issues using the mobile app when service is spotty. Otherwise love Dropbox!

    Read More...
  • Reviewer Name: Junaid A.
    Position: Front End Developer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Seamless Storage Experience.

    Date: Feb 24 2021
    Summary

    Overall, Dropbox is a fairly good option to save all types of documents and share them, it is platform-independent and synchronization ability is also good.

    Positive

    -It protects the important document from every circumstance.
    -Enough storage space for every type of document.
    -It provides quite a good synchronization and you can also save files on your hard disk.
    -Available on all platforms like- pc, tablet, smartphone.

    Negative

    -The smartphone version is not as good as the desktop version.
    -It does not read all the file types in preview mode.
    -Price is a bit high.

    Read More...
  • Reviewer Name: Jason L.
    Position: Owner
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Happy Regular User

    Date: Jan 05 2021
    Summary

    Dropbox is the OG of file sharing services, so people trust it. I've been using it at least once a week for as long as I can remember. I have upgraded twice and practically use it as a backup service at this point. Don't know where I'd be without it.

    Positive

    I use Dropbox for everything -- sharing files, videos, you name it. People trust Dropbox, so I don't have to coax them to participate.

    Negative

    No complaints to speak of. It does take a minute to learn the interface. Kinda wish that were dumbed down a little for people like me.

    Read More...
  • Reviewer Name: Betty W.
    Position: Database Administrator
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Secure, Accessible and Confidential Storage Platform

    Date: Feb 17 2021
    Summary

    Dropbox is a stable, secure, and quickly accessible storage program. There is full customer assistance, and limited access of files, more so to those who lacks authorization.

    Positive

    Dropbox has a secure and intuitive storage platform, which is affordable, accessible, and there is full customer desk help. Again Dropbox has a design that has very beautiful themes, and this attracts more clients.

    Negative

    Dropbox concentrates on storage, which is the major role that the developer intended, and for this purpose, there is maximum help and assistance.

    Read More...
  • Reviewer Name: Stephen P.
    Position: Marketing Director
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Simple integration with Windows

    Date: Apr 27 2021
    Summary

    System works well. We share many files and store data with DROPBOX. We have never had files lost using this program.

    Positive

    The ease of use and organization is simple. The fact that it integrates with Windows folders is also a bonus.

    Negative

    Depending on number of files can be a bit daunting trying to navigate.

    Read More...
  • Reviewer Name: Sveta R.
    Position: Case Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Amazing for In Office or Remote Work!

    Date: Apr 23 2021
    Summary

    My office uses Dropbox for PC for our Personal Injury Law Firm. The best part about it is that I can edit a document, save it, and then let my team-members know it's done, and they can review it without having to attach the document to an email AND without having to save it to their computer, edit, and re upload to Dropbox. It makes it so that we are all accessing the same files even though we are on different computers and saves several steps along the way. Another cool features is the saved Version History Let's say there is a lot of files being uploaded at one time, you can pause the upload so it doesn't slow down your computer, and then resume the upload at a later time. Another super cool features is that DropBox has "version" history of your document. My office uses a lot of templates, and sometimes we accidentally save our changes to the templates, so it's nice that we can revert to the original document.

    Positive

    Dropbox has a variety of plans to fit your server needs. In addition to being able to upload/download files, multiple users can access and edit the file without having to download/upload or email the file. The Version History tool is super helpful for offices like mine using templates.

    Negative

    I have no cons about Dropbox. There are no features I could even think to suggest.

    Read More...
  • Reviewer Name: Ruth Ann M.
    Position: Executive Director
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Enhanced security

    Date: Aug 26 2021
    Summary

    Overall, I appreciated that Dropbox gave me peace of mind that our confidential information was safely stored.

    Positive

    Dropbox is well known as a secure solution for files. I'd highly recommend the service for organizations that store confidential information (social security numbers, performance plans, etc).

    Negative

    Dropbox is a bit clunkier to use and collaborate in than Google Suite. It's great for storing static info, but not as good for working with others on documents.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Digital Strategist
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A Necessity in Our Company

    Date: Jan 12 2021
    Summary

    Overall, our company's organizational process relies on Dropbox and my team members rely on it to do their jobs well. It's helpful, easy-to-use and easily navigable if you have a good folder structure.

    Positive

    Dropbox is super helpful for storing images, files and documents all in one place. All of your team members can access the collateral they need to work effectively. It is also safe and secure, and has an easy-to-use folder system to help navigate your files with ease.

    Negative

    When using Dropbox, make sure you have a strict folder system that is understandable across your company. It is very easy to get lost in Dropbox if you have unorganized folder structures!

    Read More...