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What is Fivestars?

Are you looking for a more effective method to connect with your customers? Fivestars is currently utilized by more than 14,000 businesses to increase customer return rates by twofold through marketing tools that leverage text, email, and mobile applications. To help you enroll customers, we offer a complimentary Customer Touchscreen. Our AutoPilot feature, alongside Unlimited Promotions, ensures that you consistently remain top-of-mind for your customers by delivering the perfect offer at the ideal time. In addition, we furnish comprehensive reports that analyze your customers' spending habits and visit trends, enabling you to make informed decisions. This combination of features not only enhances customer engagement but also boosts your business's overall performance.

Pricing

Price Starts At:
$299 per month

Screenshots and Video

Company Facts

Company Name:
Fivestars Loyalty
Date Founded:
2011
Company Location:
United States
Company Website:
www.fivestars.com
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Fivestars Categories and Features

Loyalty Management Software

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Customer Loyalty Software

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
  • Reviewer Name: A Verified Reviewer
    Position: CEO
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
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    Ease Of Use
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great as a Consumer!

    Date: Oct 14 2020
    Summary

    Easy to use.

    Positive

    I use the app to get local deals from various places and I love getting loyalty points.

    Negative

    I get remarketed to from businesses that I never wanted to hear from.

    Read More...
  • Reviewer Name: Anish K.
    Position: Intern
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Saving bucks

    Date: Nov 13 2020
    Summary

    The idea to get local vendors loyal customers and having customers get something out of the deal is really good and unique. I wish more stores start using such technologies.

    Positive

    It shows you local businesses near you all at one place and rewards you with loyalty points.
    Easy to use.
    Available across all leading platforms.

    Negative

    Limited number of vendors use it so might not be good for all regions.

    Read More...
  • Reviewer Name: Aaron S.
    Position: Manager, Closed Captions
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Simple to use

    Date: Apr 25 2019
    Summary

    Overall, it's simple, intuitive, and easy to earn rewards with local businesses.

    Positive

    I like how easy fivestars makes it to join and track reward programs.

    Negative

    None so far, I have had an overall great experience.

    Read More...
  • Reviewer Name: Pumpkin W.
    Position: Deadbeat
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great way to save money

    Date: May 01 2019
    Summary

    Everything was fine until this app FORCED me to write more in each topic that I wanted to.
    So this review is useless sorry to waste my time

    Positive

    Every purchase counts towards redeemable points .
    It's a big deal getting a premium coil at a fair price trhu loyalty

    Negative

    I can't check my points to plan my next purchase I adhere to a budget and the points give me a little breathing room

    Read More...
  • Reviewer Name: Kate C.
    Position: Wife and mother
    Has used product for: 1-2 Years
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Angelo’s

    Updated: Apr 28 2019
    Summary

    Always enjoy the Sunday brunch when we make it over to Angelo’s
    Earn points for free food credits when you sign up for Five Stars

    Positive

    Love the Sunday brunch at Angelo’s. It includes delicious soup, fresh salad and dressings, bread, multiple pasta and Italian entree choices and an array of desserts. Would definitely recommend,

    Negative

    .....................................................................................................................

    Read More...
  • Reviewer Name: April T.
    Position: Student
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Nice app

    Date: Apr 25 2019
    Summary

    Easy to use app with the opportunity to earn free stuff and the app even tells you all the locations that participate in the app.

    Positive

    Great way to earn free stuff from my favorite restaurant (Clean Eatz).

    Negative

    Wish I didn’t need so many points in order to get the free stuff.

    Read More...
  • Reviewer Name: Shawn W.
    Position: Equipment operator
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Merchants

    Date: Apr 28 2019
    Summary

    My overall experience with Fivestars is outstanding

    Positive

    I like that a lot of merchants use Fivestars. The discounts that Fivestars offer are great.

    Negative

    I don’t like that on the app, I can’t see the discounts I have available at the different merchants I use

    Read More...
  • Reviewer Name: Candace W.
    Position: Treasury clerk
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great app!

    Date: Apr 28 2019
    Summary

    I can’t recommend this app enough for those who love to shop, and save money while doing it!

    Positive

    I love how easy it is to use this app! You can easily see your earned rewards for all of your favorite stores within this one app. You can also see how close you are to earning other rewards. Why not get rewarded for shopping at stores you already shop at anyhow? I love the discounts offered!

    Negative

    I don’t really have anything negative to say about this app.

    Read More...
  • Reviewer Name: Marilyn L.
    Position: Student
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fivestars = AMAZING

    Date: Apr 30 2019
    Summary

    I love using Fivestars because you save quite a bit of money.

    Positive

    I like how Fivestars allows users to check-in and earn points so that they can use the points to get free products.
    Also, the promotions (e.g. BOGO) are very useful if you’re on a tight budget.
    Fivestars is also very easy to use because it can detect what locations use Fivestars and what they are offering as promotions.

    Negative

    Sometimes, it takes a while to get points because you need to be frequent user to be able to reach the redemptions.

    Read More...
  • Reviewer Name: Kelly R.
    Position: Bartender
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Take it or leave it!

    Updated: Apr 24 2019
    Summary

    I can can live with or without. I need to spend alot of money to get a discount. No products I purchase have that offer.

    Positive

    I like the discount given after I've purchased a healthy amount of product. I'm only offered a $10 discount after spending approximately $250 .

    Negative

    Discounts are NEVER offered on products i purchase.

    Read More...
  • Reviewer Name: Shawn K.
    Position: Delivery driver
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Gigis

    Date: Apr 25 2019
    Summary

    Wonderful establishment best in town with the best rewards from five star gaming.

    Positive

    Everything about it very professional very clean and excellent professionalism with a great staff and ownership. Chris the owner is the friendliest professional person you'd ever like to meet and runs the cleanest most professional parlor in taylorville illinois.

    Negative

    There are no cons that I would give to gigis or 5 stars. I absolutely love using the five star app and I can't rave enough about gigis.

    Read More...
  • Reviewer Name: Le H.
    Position: Hygienist
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Awesomeness

    Date: Apr 26 2019
    Summary

    Good savings when in need of savings. Easy and friendly to use the app

    Positive

    I love food and with these savings, helped me save some money when I go out with family and friends! Thank you!

    Negative

    Have to spend more now to be able to get to the free stuff.

    Read More...
  • Reviewer Name: Xochi L.
    Position: Sales Associate
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Five stars

    Date: Apr 28 2019
    Summary

    It’s easy to use, free and might as well get discounts in the future if you go to places with Fivestars often!

    Positive

    I like being able to get discounts at my favorite stores

    Negative

    At certain places points don’t really add up when you purchase items

    Read More...
  • Reviewer Name: Meghan M.
    Position: Customer service
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    I love this place!!

    Date: Apr 24 2019
    Summary

    I wouldn't go anywhere else!! Best in Omaha!! We love our Habitz store

    Positive

    The people are amazing and very knowledgeable!! Prices are great!

    Negative

    There's nothing we don't like! Everyone is super friendly and great prices

    Read More...
  • Reviewer Name: Brittni T.
    Position: Attendant
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    One of my favorites

    Date: May 01 2019
    Summary

    My experience using Fivestars has been great. Again, it’s so simple to use and the rewards are easy to earn and use in store.

    Positive

    I love that I have only been using Fivestars at TN Vapor for a few months and I have already gotten rewards and notifications that I could use them. It’s quick, easy, and saving me money. What’s not to love?

    Negative

    There isn’t anything that I can think of that I don’t like.

    Read More...
  • Reviewer Name: Zedric D.
    Position: Student
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Way To Save Money!

    Date: Apr 29 2019
    Summary

    This app is Easy and convenient to use for everyday savings!

    Positive

    This app shows how you can earn points from the particular store and provides other promos that might interest you nearby.

    Negative

    Some stores aren’t accurate in putting points down.

    Read More...
  • Reviewer Name: Marhysa I.
    Position: Cashier
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    very easy to use

    Updated: Jun 10 2019
    Summary

    best app to earn rewards and to save money. i use this at every place that offers this app

    Positive

    I like that it’s as easy as entering my number to earn rewards!

    Negative

    nothing! it’s really good to use and super simple. everything about this feature is great

    Read More...
  • Reviewer Name: Daniel W.
    Position: VP
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Super easy

    Date: Apr 30 2019
    Summary

    Top notch app that makes tracking my purchases at local restaurants really easy.

    Positive

    I love Fivestars because it takes no time to use - just a phone # - and I get freebies from the places I love to go. I’ve tried a few new places as well because I heard about them on Fivestars

    Negative

    Not everyplace is signed up ... I wish they were.

    Read More...
  • Reviewer Name: April C.
    Position: Home
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Never disappoint!!

    Date: Apr 25 2019
    Summary

    All in all...perfect!! Much recommended! I have recommended this location to many people

    Positive

    Always friendly, always clean and amazing coffee and eatery options!

    Negative

    Loved everything. no complaints everytime I have visited

    Read More...
  • Reviewer Name: Justin R.
    Position: Teacher
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Not great

    Date: Apr 27 2019
    Summary

    Not great.

    Positive

    Could get free merch as points add up.

    Negative

    There is nothing outstanding about it.

    Read More...
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