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What is Fivestars?

Are you looking for a more effective method to connect with your customers? Fivestars is currently utilized by more than 14,000 businesses to increase customer return rates by twofold through marketing tools that leverage text, email, and mobile applications. To help you enroll customers, we offer a complimentary Customer Touchscreen. Our AutoPilot feature, alongside Unlimited Promotions, ensures that you consistently remain top-of-mind for your customers by delivering the perfect offer at the ideal time. In addition, we furnish comprehensive reports that analyze your customers' spending habits and visit trends, enabling you to make informed decisions. This combination of features not only enhances customer engagement but also boosts your business's overall performance.

Pricing

Price Starts At:
$299 per month

Screenshots and Video

Company Facts

Company Name:
Fivestars Loyalty
Date Founded:
2011
Company Location:
United States
Company Website:
www.fivestars.com
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Fivestars Categories and Features

Loyalty Management Software

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Customer Loyalty Software

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
  • Reviewer Name: Tamara F.
    Position: Business owner
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Atmosphere

    Date: Apr 25 2019
    Summary

    Great experience friendly place. Even when crowded the place is roomy and pleasant atmosphere

    Positive

    The employees are extremely friendly and make you feel welcome no matter how short of time you're in the establishment

    Negative

    Nothing there isn't anything that I can say negative about this place

    Read More...
  • Reviewer Name: Sandy D.
    Position: Receptionist
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to use for most places

    Date: Apr 26 2019
    Summary

    easy to use, just enter you number and you would get points

    Positive

    I like how its easy to use and you only need one account for most of the bubble tea places i go to.

    Negative

    wish there was a way for the users to track their points.

    Read More...
  • Reviewer Name: Porter B.
    Position: N/A
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Decent rewards program, not seamless like others

    Date: Apr 26 2019
    Summary

    Compared to other programs, like individual rewards packages built into levelup, this is subpar.

    Positive

    Facilitates discounts and rewards. Available at good fast casual restaurants around DC.

    Negative

    disjointed user interface. texting, entering phone numbers, separate payment, unclear rewards progress and availability.

    Read More...
  • Reviewer Name: Paul H.
    Position: Retired
    Has used product for: Free Trial
    Uses the product: Monthly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fabulous Restaurant and it's PEOPLE!!

    Date: Apr 25 2019
    Summary

    Wonderful!! I would recommend this Restaurant, Egg Harbor Cafe, to all the people looking for a good food experience at reasonable prices. Ask for Tiki, GM, who is an example for any restaurant Manager. He could TEACH anyone the best way to serve the public!!!

    Positive

    Servers were delighted to see us and treated us like FAMILY!! As usual, food was excellent and well prepared. Served within acceptable wait time. Mine was hot and tasted GREAT!! My wife's was cold as she liked it that way!! Servers would stop by and ask how we were doing, was the food acceptable to our taste buds, could they do anything else for us? All in all, a very enjoyable experience

    Negative

    I have NONE and I have NEVER had any CONS!! Clean, well behaved people who enjoy a good meal should stop here and be served!!

    Read More...
  • Reviewer Name: Jane F.
    Position: Events
    Has used product for: Free Trial
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    I like getting the deals!

    Date: May 04 2019
    Summary

    Very good. I really enjoy the product. This length is arbitrary and this is just filler.

    Positive

    I like getting the deals and discounts with five stars at my favorite places. They text me when there is a discount and that is very cool.

    Negative

    Nothing. I have found nothing wrong with it. There is nothing wrong.

    Read More...
  • Reviewer Name: Marilyn K.
    Position: Photographer
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Vapes

    Date: Apr 26 2019
    Summary

    Awesome. I enjoy the savings. Thank you so much! I will continue to use this as long as Hreat Vapes in Stephenville offers it.

    Positive

    Great way to save a few dollars on a product I use frequently!

    Negative

    Wish points would add up faster. Especially when I need them most.

    Read More...
  • Reviewer Name: Antoniette M.
    Position: Food service
    Has used product for: Free Trial
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Coco 22nd Anniversary

    Date: Apr 26 2019
    Summary

    Awesome experienced and thank you.... 😉 ..... hoping for next time

    Positive

    I'm happy and satisfied! Great Job! Keep it up guys.... Hoping for next time

    Negative

    It's great and Nothing I didn't like....No more no less

    Read More...
  • Reviewer Name: Jennifer K.
    Position: Post Acute
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Love the Perks

    Date: Apr 26 2019
    Summary

    Very good. We have been using the app for a few years now and wean many bonuses.

    Positive

    Earning points in places I frequently shop is a great perk. Whether it be free items or $$ off it’s definitely worth it.

    Negative

    There are not enough participating vendors in our area.

    Read More...
  • Reviewer Name: Krystal G.
    Position: Full time homemaker
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fivestars

    Date: Apr 27 2019
    Summary

    It's fun being rewarded for my overall shopping experiences. It saves me money on the purchases for my big family.

    Positive

    I absolutely love earning points everytime I make purchases. I love how the points add up to percentage off when I need it the most.

    Negative

    There are no cons to this rewards program. It would be great if more stores would invest in fivestars.

    Read More...
  • Reviewer Name: Keith G.
    Position: IT Director
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy use rewards program that actually works

    Date: Apr 28 2019
    Summary

    Alot of rewards programs are overly chatty and needy. This one just works and really simple.

    Positive

    It is easy to use and it pretty straight forward.

    Negative

    Haven't found one yet. On my android its quick and responsive, the interface is clean intuitive.

    Read More...
  • Reviewer Name: Jennifer A.
    Position: Pharmacist
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great rewards program

    Date: May 01 2019
    Summary

    Five stars is so convenient and easy to use. I’m never without my rewards because all I have to know is my phone number.

    Positive

    I love that I don’t have to carry a dozen plastic cards to scan for each store I visit. I also love the surprise discounts and treats I earn.

    Negative

    There isn’t anything that I don’t like about five stars

    Read More...
  • Reviewer Name: Steven B.
    Position: N/A
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fivestars is a great name!

    Date: May 02 2019
    Summary

    Since Aqueous Vapor put a shop in Clinton it had made me very happy. I like Aqueous Vapor and bought from them in Jefferson City when I lived there. I've since retired to the lake and found myself buying large stocks of juice and atomizers when I would go for doctor visits just to stay with the store. Vaping has kept me from smoking cigarettes for 5 years and Aqueous Vapor has been part of that.
    Steven Bacon

    Positive

    I really like a points system when spending a chunk of money regularly on something. At least every other trip I am redeeming points for something. I live out in the country so I don't get to town that often.

    Negative

    I can't really think of negatives to this program. At first you had to have the card but then that was updated so you were able to use your phone number.

    Read More...
  • Reviewer Name: Oliver S.
    Position: Service Desk Manager
    Has used product for: Free Trial
    Uses the product: Yearly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great tea! Great service! Friendly people!

    Date: Apr 28 2019
    Summary

    Loved it!

    It was really great! Clean place can’t wait to come back!

    Positive

    Quick friendly service, can’t wait to come back and try their Poke!

    Negative

    None!

    This software isn’t very great, it’s asking me questions of how I use it and rate, it’s just supposed to be a survey. Use survey monkey!!!

    Read More...
  • Reviewer Name: MEL G.
    Position: Driver
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Efficient and easy

    Date: Apr 25 2019
    Summary

    Clicking through quickly is inevitable, but maybe change the color of the points you have already earned so you can easily know. Maybe I just missed it.

    Positive

    Super quick, 3 quick screens and you're done. I think it's the most efficient system I've seen so far for rewards.

    Negative

    Not obvious to figure out where to look at your points, at least quickly

    Read More...
  • Reviewer Name: Jacey L.
    Position: Everything
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    I love Fivestars

    Date: Apr 25 2019
    Summary

    Love the software and I will definitely be recommending to all my friends to use Fivestars

    Positive

    The points system and the ease of using the software

    Negative

    Nothing. I couldn't be happier with this software.

    Read More...
  • Reviewer Name: Ron R.
    Position: Atty
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Quality food, bright ingredients, great customer svc

    Date: Apr 30 2019
    Summary

    been eating here for 6 years. Wish they kept the Lower Greenville open

    Positive

    healthy food, tastes good, very fresh and never soggy

    Negative

    ordering can be slow during dinnertime during weekdays

    Read More...
  • Reviewer Name: Darla B.
    Position: Retired
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fivestars for Fivestars

    Date: May 02 2019
    Summary

    It’s easy to use, nothing to carry or lose. It’s a great asset to have at my favorite place to go!

    Positive

    Fivestars is a great way of collect points towards discounts at my favorite places! I use Crystals Nail Salon and they keep track of my points and discounts so I know I will always have a discount available each and every time I put my phone number in! Much better than having to keep up with a card!

    Negative

    I like everything about it! Works great every time!

    Read More...
  • Reviewer Name: Mickey G.
    Position: President
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Brunch Cafe

    Date: Apr 25 2019
    Summary

    Always enjoy the atmosphere and great food. The staff and servers are always accommodating

    Positive

    The staff always has a smile and are willing to accommodate every request. The food is always fresh and delicious.

    Negative

    None that I can think of at this time. All good!
    There are no cons.

    Read More...
  • Reviewer Name: Razirre B.
    Position: E.A
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The best ever

    Date: Apr 28 2019
    Summary

    ITS GREAT!!!!! Simple and easy all you have to do is enter your number and that’s it your set.

    Positive

    I like how constant the points are. It’s the best. Simple and easy. Enter your number and your ready to go.

    Negative

    I don’t have nothing bad to say about this software.

    Read More...
  • Reviewer Name: Jhoy S.
    Position: County worker
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great perks

    Date: Apr 25 2019
    Summary

    I like using five stars. Easy to use. Just key in your phone number.

    Positive

    Getting extra perks whenever you buy from your favorite store..how good is that? ☺. Free food, happy life 😊

    Negative

    Nothing bad about it. It's great to use it coz u get free food

    Read More...