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What is Fivestars?

Are you looking for a more effective method to connect with your customers? Fivestars is currently utilized by more than 14,000 businesses to increase customer return rates by twofold through marketing tools that leverage text, email, and mobile applications. To help you enroll customers, we offer a complimentary Customer Touchscreen. Our AutoPilot feature, alongside Unlimited Promotions, ensures that you consistently remain top-of-mind for your customers by delivering the perfect offer at the ideal time. In addition, we furnish comprehensive reports that analyze your customers' spending habits and visit trends, enabling you to make informed decisions. This combination of features not only enhances customer engagement but also boosts your business's overall performance.

Pricing

Price Starts At:
$299 per month

Screenshots and Video

Company Facts

Company Name:
Fivestars Loyalty
Date Founded:
2011
Company Location:
United States
Company Website:
www.fivestars.com
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Fivestars Categories and Features

Loyalty Management Software

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Customer Loyalty Software

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
  • Reviewer Name: Cody W.
    Position: Sales
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Convenient

    Date: Apr 25 2019
    Summary

    100% satisfied.......................................

    Positive

    Points build up and I get money off or save up points and get a dollar bottle of juice.

    Negative

    Can’t think of any...............................

    Read More...
  • Reviewer Name: Sophia L.
    Position: N/a
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Convenient and Easy to use

    Date: Apr 27 2019
    Summary

    I like how sign up is by phone number, extremely convenient and easy to use.

    Positive

    eliminates the use of plastic cards and multiple vendors use the program

    Negative

    I find it hard to validate and check points and promotions unless I go into a store

    Read More...
  • Reviewer Name: Alex D.
    Position: Tech
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Ease Of Use
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Love these rewards

    Date: May 02 2019
    Summary

    Five stars is the best service for me personally as it gives me something easy to remember to get my savings on products I buy frequently

    Positive

    They rack up pretty quick and end up saving me some money at a store I love and visit often

    Negative

    That more stores in my area don't use it.
    It is a real shame.

    Read More...
  • Reviewer Name: April W.
    Position: Sales Merchandiser
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great store

    Date: May 01 2019
    Summary

    I’m always able to find something. Have never left empty handed and each purchase accumulates points to discounts on future purchases that might not be already discounted. I love this store!!

    Positive

    Everything is sorted so things are easy to find. New stuff all the time. Daily savings and frequent discount sales. Benefits go to veterans.

    Negative

    Is too much stuff so sometimes it’s crowded a bad thing?

    Read More...
  • Reviewer Name: Michelle J.
    Position: Part time admin
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    five stars

    Date: Apr 29 2019
    Summary

    i love the way fivestars is designed to give you discounts and deals for every purchase you make at your favorite shops!!

    Positive

    - good discounts
    - simple (simply enter your phone # before paying)
    - accessible (comes in an app form)

    Negative

    - could have better deals for lesser points
    - could be offered at more stores
    - could extend out of location base aka when one is traveling, they can find more deals while out of town

    Read More...
  • Reviewer Name: Dave M.
    Position: N/a
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Five stars is super easy and has a no brainer interface

    Date: May 01 2019
    Summary

    Love five stars and it gives me great excuses to go to places I already like going to

    Positive

    The ability to get easily discounts and updates from local places. Don’t need a card or an app. Easy to navigate screens and everything is strait forward

    Negative

    Sometimes when it shows discounts from other places close by it doesn’t really register in the phone when I select them and try to visit

    Read More...
  • Reviewer Name: Heidi B.
    Position: Receptionist
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fivestars Review

    Date: Apr 26 2019
    Summary

    I love how I'm alerted with upcoming sales, that I can track my points and how easy it is to use the app! I've never used an app like this before - so this is exciting!! What's even better is that it's an app used for my favorite store - Style Encore! And I've even shopped at Style Encore even more because of the Fivestars app!

    Positive

    I love how I'm alerted with upcoming sales, that I can track my points and how easy it is to use the app! I've never used an app like this before - so this is exciting!! What's even better is that it's an app used for my favorite store - Style Encore! And I've even shopped at Style Encore even more because of the Fivestars app!

    Negative

    No cons whatsoever! *************************************************8*********

    Read More...
    1 user found this review useful.
  • Reviewer Name: Alla P.
    Position: Homemaker
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Amazing

    Date: Apr 30 2019
    Summary

    Love yummy poke ! It’s one of my favs. And five star makes it easy to use the coupons so I can eat at my favorite places .

    Positive

    I love getting discount coupons to all my favorite places ! Thank you .

    Negative

    I really don’t have any ! It works fine . Never had any issues . The promo codes always work . I appreciate the service

    Read More...
  • Reviewer Name: Brooks W.
    Position: Rope access tech
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    great rewards service

    Date: Apr 26 2019
    Summary

    Great service, great rewards and incredibly easy to use whenever I stop in. I'm over all very satisfied with the service.

    Positive

    I love fivestar rewards. I use mine regularly for double points, free atomizers and liquid. I like supporting local businesses over shopping online when I can, and this rewards system is a nice bonus for doing just that.

    Negative

    No real cons when using this system. Only problem I've ever had is that the liquid I buy only comes in the nicotine level i need in a 60ml bottle, and my rewards when high enough are only for a 30ml bottle.

    Read More...
  • Reviewer Name: Andrea S.
    Position: Mother
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    I like Fivestars

    Date: Apr 26 2019
    Summary

    Very easy to use especially the screen they have by the clerk to type my phone number in to check my points

    Positive

    I like that it is easy to use and able to track the points for my purchases.

    Negative

    I cannot think of any cons it has been very simple to figure out

    Read More...
  • Reviewer Name: Nathan A.
    Position: Ecommerce Manager
    Has used product for: Free Trial
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Cool Tool

    Date: Apr 27 2019
    Summary

    Great. Again having to go to 50 characters on this dang survey - that's crazy.

    Positive

    Earning points are easily managed and now I have to go to 50 characters

    Negative

    None. Except for having to go to 50 characters on this dang survey

    Read More...
  • Reviewer Name: Karen N.
    Position: Front Office Supervisor of Hotel Operations
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Nice and easy

    Date: Apr 29 2019
    Summary

    Great app so far, easy to use, easy access at stores.

    Positive

    Occasional promos so I can go to places that I wasn’t intended to go. App is easy to use and most staff know how to redeem the rewards.

    Negative

    Sometimes the app dies or doesn’t load correctly. Some promos expires too soon (same day you receive it)

    Read More...
  • Reviewer Name: Linda H.
    Position: Influencers with makeup, skin care and hair products and tos
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Pita in clanton

    Date: Apr 25 2019
    Summary

    It is always well when the owner is there!! But if he is not there I won't order anymore because if he isn't there my food is not done right!

    Positive

    I love that the owner is very nice and he is always very welcoming when I walk in and he knows what I want and exactly how I want it he makes sure my order a correct

    Negative

    Alot of the workers are not so nice and never smile ...

    Read More...
  • Reviewer Name: Tasha G.
    Position: Staffing Supervisor
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Who doesn't like FREE stuff?

    Date: Apr 29 2019
    Summary

    Really like Fivestars!!! I like the companies that do the check in "free spin to win games". Very Nice Fivestars, very nice!

    Positive

    I like how it tracks your points so you don't have to keep up with that and how nice is it to buy things and then get things for free!

    Negative

    None that I can even think of. Fivestars seems to have it all together pretty darn well.

    Read More...
  • Reviewer Name: Joel B.
    Position: Self employed
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Efficient and straightforward

    Date: Apr 28 2019
    Summary

    5 stars. . .............

    Positive

    I love the efficiency of the app, and how straightforward it is, in its usage.

    Negative

    Nada, all is well with this app , no need to say more.

    Read More...
  • Reviewer Name: Typhanie Z.
    Position: Home maker
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Love this app! So easy to use.

    Date: Apr 27 2019
    Summary

    Overall I would recommend this app to my family and friends.

    Positive

    It’s quick and easy to use. Anytime you go to one of the locations it’ll send you a message to remind you to use the app. And you can redeem perks at many locations .

    Negative

    Sometimes it’s hard to see you locations info and perks when you aren’t there.

    Read More...
  • Reviewer Name: Hieu K.
    Position: Students
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Customer services

    Date: May 01 2019
    Summary

    I feel comfortable when using this system at my favorite places, but I expect there would be some improvements to make this system more user-friendly for the customers.

    Positive

    I like the fact that the program allows users to get points from their purchases, and add up to get free items.

    Negative

    The things I don’t like is when I purchased the items, it didn’t add the right amount of points according to the amount I spent. For example, when I spend $3.50, it only adds 3 points. So with multiple purchases like this, I will lose a significant amount of points. Other thing I don’t like is when I come up the machine, I have to type in my phone number and sometimes it wouldn’t enter correctly. I hope there is a way that users could just come up to the machine and tap their phones on it, without entering the phone numbers.

    Read More...
  • Reviewer Name: Jess S.
    Position: Pharmacist
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good application

    Date: Apr 30 2019
    Summary

    Good application!

    Positive

    Easy to use

    Negative

    Times out quickly

    Read More...
  • Reviewer Name: Celeste W.
    Position: Consumer Success Representative
    Has used product for: Free Trial
    Uses the product: Weekly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Five star feels like a “why not” kind of service

    Date: Apr 27 2019
    Summary

    When I walk into a business and see that they have a five star tablet I don’t really think much of it but you better believe I’m gonna sign up because who doesn’t love getting little rewards every now and then just for going places you were already planning to go to begin with. Seems fool proof to me and I haven’t regret putting my number in nor have a I received any phone calls or anything so my info feels safe. Thanks!

    Positive

    The free rewards aspect is what keeps me putting my number in.

    Negative

    Not me personally but people might be turned off by having to put their phone number in?

    Read More...
  • Reviewer Name: Craig J.
    Position: Customer
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Five star perfection

    Date: May 08 2019
    Summary

    Overall this app and business is beautifully designed.

    Positive

    I like that it's easy to use.
    Also you spend money, then make money.

    Negative

    I don't like I have to spend 400 dollars, just to make 10.

    Read More...