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What is Fivestars?

Are you looking for a more effective method to connect with your customers? Fivestars is currently utilized by more than 14,000 businesses to increase customer return rates by twofold through marketing tools that leverage text, email, and mobile applications. To help you enroll customers, we offer a complimentary Customer Touchscreen. Our AutoPilot feature, alongside Unlimited Promotions, ensures that you consistently remain top-of-mind for your customers by delivering the perfect offer at the ideal time. In addition, we furnish comprehensive reports that analyze your customers' spending habits and visit trends, enabling you to make informed decisions. This combination of features not only enhances customer engagement but also boosts your business's overall performance.

Pricing

Price Starts At:
$299 per month

Integrations

All Fivestars Integrations
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Screenshots and Video

Play Video Fivestars-CheckIn Fivestars-InStore Fivestars-Redeem

Company Facts

Company Name:
Fivestars Loyalty
Date Founded:
2011
Company Location:
United States
Company Website:
www.fivestars.com
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Fivestars Categories and Features

Loyalty Management Software

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Customer Loyalty Software

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

More Fivestars Categories

Fivestars Customer Reviews

Write a Review
Filters:
Rating
Org Size
User Type
How Long Used
How Often Used
  • Reviewer Name: Katrina K.
    Position: Realtoe
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    More places who do five stars

    Date: May 02 2019
    Summary

    Great program and like the benefits that come from it. Wish there was more sales

    Positive

    Like how you earn points just wish more places were active with this.

    Negative

    Limited places to go to so not much to choose from

    Read More...
  • Reviewer Name: Hayya U.
    Position: Quality engineer
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fivestars

    Date: Apr 28 2019
    Summary

    Its been great to use at platos as they make it easy and efficient.

    Positive

    Very easy to use and accessible at the store i buy from. Its also fast!

    Negative

    There are limited cons. I havent used it enough to list anything bad.

    Read More...
  • Reviewer Name: Bobbie V.
    Position: Office nurse
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very good and rewarding when you go to a business every week

    Date: Apr 26 2019
    Summary

    I ho to aqus spa every week .they treat their customers like family

    Positive

    I like the chance to go to a new business with a coupon to save

    Negative

    There are no cons easy to use just put in your phone number and wait to see what your prize is....

    Read More...
  • Reviewer Name: Didi D.
    Position: Associate
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Awesome!

    Date: Apr 28 2019
    Summary

    10/10 awesome service, I use it every time. I love it!

    Positive

    Amazing, easy to use service. Really convenient to use.

    Negative

    Could use mobile to tap if anything, but no other complains

    Read More...
  • Reviewer Name: Xue Y.
    Position: Self employed
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good product

    Date: May 01 2019
    Summary

    I like using this app on my phone and I will definitely recommend this to my friends.

    Positive

    Easy to use. The UI is really clean and nice. Helps to find coupons and save money.

    Negative

    Need to have more stores enrolled in this product. Need to provide more options.

    Read More...
  • Reviewer Name: Rose S.
    Position: Owner
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Really Easy and Fun

    Date: Apr 27 2019
    Summary

    Great! Simple and Easy.......... Even have my kids help me with my points lol

    Positive

    So easy to earn points at places I enjoy dining and shopping with. Just need mu phone number and watch them add up.

    Negative

    Wish you had more partnership with major restaurant chains

    Read More...
  • Reviewer Name: Jessy W.
    Position: Sales Representative
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    It’s alright...

    Date: Apr 26 2019
    Summary

    It’s not bad. Definitely worse programs out there.

    Positive

    I love that some of my local shops have a rewards program.

    Negative

    I don’t like that it takes so long to get rewards. Also wish more stores were on it.

    Read More...
  • Reviewer Name: Anna M.
    Position: Spa cordinator
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Rating

    Date: Apr 26 2019
    Summary

    So far it is a ok experience. I have nothing else to say.

    Positive

    For the most part five star give rewards that help out and give the option to use or not too use

    Negative

    You have to visit the place more then once to rack up points and it is usually alot of visits before you unlock a reward

    Read More...
  • Reviewer Name: Sweetz A.
    Position: Laborer
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    I just love it

    Date: Apr 29 2019
    Summary

    I just love it. Great system is easy to use. My experience so far has been great minor one small issue.

    Positive

    The reward points and dicounts are really helpful. I would recommend this to anyone quick and easy

    Negative

    Cant change my number on my account. Wish there was away to change it. Instead of having two accounts. I think it could be some minor improvement

    Read More...
  • Reviewer Name: Mia R.
    Position: Stay at home Mom
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Discounts just for eating out

    Date: May 02 2019
    Summary

    Easy to use and I love the coupons! I love telling people about 5 stars.

    Positive

    I love that more and more restaurants are using five stars. The coupons motivate me to return.

    Negative

    No cons. I love this service. Keep up the good work!

    Read More...
  • Reviewer Name: Kathy L.
    Position: N/a
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    So Easy and Convenient

    Date: Apr 24 2019
    Summary

    I absolutely love how easy it is to use. The rewards program is really nice because it's easy to rack up points. There are many rewards at one shop that are easily obtainable. I also find it convenient how the app shows where other local restaurants use the app. 10/10 would recommend!

    Positive

    Many rewards
    Shows local places that uses the system
    Quick to use

    Negative

    None!

    Read More...
  • Reviewer Name: Sophia G.
    Position: None
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Tea brick

    Date: Apr 26 2019
    Summary

    It’s good. I say it’s a good place to go. I would definitely recommend it to a friend who likes boba

    Positive

    Drinks and food areYummy, pretty fast service most of the time , friendly workers, nice temperature inside

    Negative

    The straws are a bit too long in my opinion but other then that i don’t think there is anything else

    Read More...
  • Reviewer Name: Kelly R.
    Position: Bartender
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Date: Apr 24 2019
    Summary

    I can can live with or without. I need to spend alot of money to get a discount. No products I purchase have that offer.

    Positive

    I like the discount given after I've purchased a healthy amount of product. I'm only offered a $10 discount after spending approximately $250 .

    Negative

    Discounts are NEVER offered on products i purchase.

    Read More...
  • Reviewer Name: Michelle M.
    Position: Assistant mang.
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Love this store

    Date: Apr 26 2019
    Summary

    Love the store and i tell everyone i know to go there and get there vape and CBD stuff

    Positive

    The workers are so nice an the prices are fair love going here!!!

    Negative

    There is nothing i dislike about the store and the employees

    Read More...
  • Reviewer Name: Hollan S.
    Position: Stay at home mom
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great App for Saving

    Updated: Apr 24 2019
    Summary

    Using this app is super easy at any stores that have them and keeping up with your rewards is even easier! It helps support local small businesses which is a plus for me as well!

    Positive

    Loved this app for saving money at some of our favorite local joints!

    Negative

    I don’t have any cons for this app. It is easy to use and I haven’t had any problems with it!

    Read More...
  • Reviewer Name: Joann G.
    Position: None
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very Easy

    Date: Apr 27 2019
    Summary

    I just earned my first free book at my favorite local book store. So easy.

    Positive

    I love that it keeps track of my points for me. Makes it easy to use

    Negative

    Nothing. It’s all good. Easy to use. Can’t think of any negatives except maybe this survey

    Read More...
  • Reviewer Name: Amity S.
    Position: FA
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good rewards, not enough locations

    Date: Apr 27 2019
    Summary

    Easy to use. Hope more businesses adopt the platform.

    Positive

    Love earning free or discounted meals when going to places I dine at frequently.

    Negative

    It would be nice if more places used five stars. Use at least 50 characters blah blah

    Read More...
  • Reviewer Name: Tony A.
    Position: Operator
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    I like this

    Date: Apr 24 2019
    Summary

    Really good, I like how simple it is and how quickly I build discounts and points

    Positive

    It’s simple to use and a great way to build up points to receive discounts

    Negative

    No cons, this app is easy. I just type in my phone number and the store I use this at simply asks me if I want to apply my discounts and that’s it.

    Read More...
  • Reviewer Name: Annalynn A.
    Position: Research
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Favorite Pho in Town

    Date: Apr 26 2019
    Summary

    We love going here. It is really close from home and the prices are affordable.

    Positive

    We love this place because of the warm vibe, good food and great customer service. They never fail. Always has the smiles on their faces.

    Negative

    I really don’t have anything to say about “what I don’t like here”

    Read More...
  • Reviewer Name: Peter H.
    Position: Supervisor
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Simple

    Date: Apr 26 2019
    Summary

    Great! Simple to use and no tech issues. As long as they are at the 1 place I shop then I will countinue using them

    Positive

    Very simple to use and dont have to carry a card or fob. I haven't lost any points or anything weird. Comes in handy when looking for a replacement vape or something catches my eye and short on funds.

    Negative

    No issues so far...would be nice to see them at more places...

    Read More...