What is Fivestars?
Are you looking for a more effective method to connect with your customers? Fivestars is currently utilized by more than 14,000 businesses to increase customer return rates by twofold through marketing tools that leverage text, email, and mobile applications. To help you enroll customers, we offer a complimentary Customer Touchscreen. Our AutoPilot feature, alongside Unlimited Promotions, ensures that you consistently remain top-of-mind for your customers by delivering the perfect offer at the ideal time. In addition, we furnish comprehensive reports that analyze your customers' spending habits and visit trends, enabling you to make informed decisions. This combination of features not only enhances customer engagement but also boosts your business's overall performance.
Pricing
Integrations
Company Facts
Product Details
Product Details
Fivestars Categories and Features
Loyalty Management Software
Customer Loyalty Software
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great Product
Updated: May 02 2019SummaryI really enjoy Fivestar. I will continue to use the product and I would definitely recommend it to others. Very easy to use and very accessible.
PositiveVery user friendly. High availability at retail outlets. Rewards program is very generous. Product and reward updates are great.
NegativeI have nothing negative to say about this software and I have not had any bad experiences.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Helpful App!
Date: Apr 30 2019SummaryI would highly recommend to a friend because of the ease of use, great rewards, and the needed push to go out into the community.
PositiveEase of use
Friendly interface
Great customer supportNegativewish there were more opportunities to use the app
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Easy Way to get Discounts
Date: Apr 29 2019SummaryOverall, I still use this service because I am still saving points with each purchase and I am able to get special deals and discounts.
PositiveI am able to save points to earn special discounts usable at stores near me! All I have to do is punch in my phone number at checkout time, and I have a choice of whether I want to save, or use a discount. It also introduces me to other new restaurants in the area by offering discounts for those places as well!
I also have this option enabled so that I get text notifications if there are event specials at my favorite restaurants! Your account is mainly linked to a phone number, and if your number changes, you simply email the support service and they'll link the account to the new number!NegativeRecently I haven't been able to open the app on my phone, but luckily the merchants say I am still saving points and I am still able to apply discounts. The new interface (before I wasn't able to open the app) was hard to use; it was like looking at Lyft for restaurants and wasn't entirely intuitive or navigational.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
I love deals!
Date: Apr 27 2019SummaryOverall I think Fivestars is great. I would appreciate a confirmation stating discount was accepted. Also, can I redeem multiple at one time?
PositiveLove discounts and rewards programs. Enter phone number easily. Map showing locations and offering search area is helpful.
NegativeNot always sure if discount has been accepted. Sometimes screen times out before I know if employees have seen. On a particular occasion I saw a 10% discount but not sure if it timed out or was accepted.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great
Date: Apr 25 2019SummaryI think the service is great and everyone is in a great mood
PositiveI like going there because they normally have what I need
NegativeSometimes they don’t have what I want so I have to go to a different place and waste gas 😢
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Plato's Closet
Date: Apr 28 2019SummaryI enjoy the experience overall. It's great to have reward points.
PositiveI like having the rewards for purchasing the items. This is the reason I am using Fivestars and the reason I go to Fivestars stores.
NegativeSometimes the app does not load my points or how much reward I have.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Inconsistent
Date: Apr 25 2019SummaryJust okay. I wish it automatically popped up at the time of payment. I have to remind vendors that I need to enter my number, which is mildly annoying.
PositiveI like that you can accumulate points to use as a discount over time.
NegativeIt is hard to find the machine to enter your phone number at some places.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Awesome service
Date: Apr 25 2019SummaryGreat experience i look forward to my next visit!!
PositiveHelpful and attentive fast to help me out and very knowing of the products
NegativeNone. Everything at the store the guy knew about and he informed me on things i didnt even knownof
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Totally Recommend
Date: May 01 2019SummaryI really enjoy using Five Stars because it is useful and very environmentally safe. I wish more stores use the Five Stars program.
PositiveI like this because inatead of using paper stamp cards you just need to input your phone number. Even if you forget a stamp card, you can still get points. Also, there are different rewards for different amount of points which is very useful.
NegativeOthers can use your reward if they know your phone number.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Good good points
Date: Apr 29 2019SummaryIt’s a good experience. Fivestar is used in a lot in my neighborhood. And I can always look up places to use it.
PositiveI love how they keep track of all of your points.
Easy assessable.NegativeThere isn’t anything bad to say about fivestar.
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Fivestars I’ve only had good experiences. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
personal review about fivestars
Updated: Apr 24 2019SummaryI'm satisfied with fivestars. It makes my day more useful and worthy. The only thing that i wish about this is.. why don't you make some different benefits about the amount of purchase? "1 star per 1 visit" seems nonsense sometimes. It means whether buying 10 dollars or 100 dollars, we can get only 1 star. that's it. except that part, I really like fivestars. Thank you.
PositiveFivestars can help to make relationships between customers and restaurants. I think that's a really good point. also It is very easy and comfy to access and get points.
NegativeSome of employees they didn't know how to deal with this app. I met someone who even don't know about this app and points. that makes me so embarrassed.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great System for Game Castle
Date: Apr 27 2019SummaryBasically it is a decent system that is user friendly. I would recommend this to others.
PositiveMy name is James Beverly and I like being able to accumulate points to get free movies/games. Who doesn't like free stuff? Lol
It is simple to use. Not burdening to join or keep up with like many points systems.
It is free to use too!NegativeI wish it would allow you to use all your points at once if you wanted to. Like a free DVD from Game Castle in Thomaston GA. is 40 points but you can only use that once each day. If I want three DVDS I can't use 120 points to get that sadly.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great app
Date: Apr 29 2019SummaryWe just moved and it helps us get to know the restaurants around here and what people think of them while also showing us deals and rewards.
PositiveIt is very easy to use
There are lots of deals
It loads quicklyNegativeSo far, I don’t have any cons for this app. It works well for what we use it for which is mainly just restaurant rewards.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
A good app for some good rewards
Date: Apr 27 2019SummaryI like it. I’ve had no problems so far. I would recommend my friends using it.
PositiveI like be able to get rewards at places i shop normally.
NegativeI don’t like that it’s not at as many stores as it should be.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Good
Date: Apr 28 2019SummaryOver all good earning points to get free stuff is always good
PositiveKeeps track of points from restaurants you frequently visit
NegativeNot sure how accurate it is when gaining or using points
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Excellent service
Date: Apr 25 2019SummaryIt’s a great software and easy to use nothing bad about it.
PositiveI like the five star it gives customers chance to earn rewards.
NegativeThere is no cons at this moment everyone that I know says it’s a good software to use.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Fivestars Review
Date: May 01 2019SummaryThis app is pretty useful for long term commitments to restaurants and other such places that support this. I'd recommend getting this just to keep points because it is a lot more convenient than say a point card. It doesn't get lost.
PositiveThis app pretty much does what it advertises itself to do. It gives rewards based on previous purchases. It tracks awards pretty well with a point system, and people can redeem these at any firm that supports them.
NegativeThere isn't really anything bad about this other than the fact that rewards can expire, which can be annoying if you don't have an opportunity to go to the place you have an award for for a while.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Awesome service!
Date: May 02 2019SummaryVery simple! Such great perks added to the shopping experience :-)
PositiveI have enjoyed using Fivestars...their customer rewards are such a great perk! So easy to use too....just sign up with the program, and every participating merchant you only have to enter your phone number during your transaction, and points just add up! Awesome 👌🏼
NegativeNothing ....I’m completely happy with this software!! 😄
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
I love the fivestar program
Date: May 02 2019SummaryI have never had a problem redeeming my bonus with this program. Everyone is super friendly.
PositiveI shop at these local places anyway, so who doesn't like getting money back? I recommend this to all my friends.
NegativeThere are no cons. It is easy to use it. No personal information about yourself except your phone number.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Excellent
Date: May 02 2019SummaryI find that if more stores used Fivestars, it would provide them with the customer spending behavior they are looking for as well as potentially increase patronage.
PositiveI like the universality and rewards of Fivestars. I have been able to utilize my rewards and I feel that it is worth having, as it costs me nothing other than making the purchase I already planned to make!
NegativeNot a lot of places are Fivestar members where I live (Hals Moon Bay, CA).
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