What is Fivestars?
Are you looking for a more effective method to connect with your customers? Fivestars is currently utilized by more than 14,000 businesses to increase customer return rates by twofold through marketing tools that leverage text, email, and mobile applications. To help you enroll customers, we offer a complimentary Customer Touchscreen. Our AutoPilot feature, alongside Unlimited Promotions, ensures that you consistently remain top-of-mind for your customers by delivering the perfect offer at the ideal time. In addition, we furnish comprehensive reports that analyze your customers' spending habits and visit trends, enabling you to make informed decisions. This combination of features not only enhances customer engagement but also boosts your business's overall performance.
Pricing
Integrations
Company Facts
Product Details
Product Details
Fivestars Categories and Features
Loyalty Management Software
Customer Loyalty Software
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Love it
Date: Apr 26 2019SummaryI love that I have one account for multiple stores. Several of my favorite stores use this platform and it’s great that I don’t have to sign up for yet another loyalty program to start earning points.
PositiveIt’s easy, it’s simple, I get to earn prizes, and I get to save money.
NegativeWhat’s not to love?! You don’t need to use fifty characters to describe cons when a product works as it should.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Simply efficient
Date: Apr 29 2019SummaryIt’s definitely a reliable and excellent service. I don’t think I see many other competitors doing as well as Fivestars
PositiveFivestars is a program that’s easy to use and recognizable across many stores that I go to. The reward incentives keep reminding me why I like to go to each business every time. I also like how they keep track of points and receipts with text messages.
NegativeSometimes I think the point system could be used for more locations in general
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Lovin the heads up on sale and the coupons
Date: Apr 28 2019SummaryI like it so I will continue to stay subscribed to the service in order to get the coupons and a advanced warning of upcoming sales. I hope they will streamline to process of adding the coupons or deals.
PositiveI like that one company keeps me up to date with local businesses. I coupons are pretty good deals and the advanced notice of sale days help me plan to take advantage.
NegativeIt takes quite a while to accumulate points. Also, I get text messages, then I have to click a link to add the coupon. If it automatically added them and told me this, it’s one less step I’d have to do.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
poor
Date: Apr 27 2019SummaryVery disappointing and not up to expectations at all. Many items that are available at very reasonable rates are priced here on the higher side and one just does not to make second visit. then the offer of one r two products at reasonable rates is limite to just three days where as many other desi stores make their on sale products available for a week.
PositiveI liked nothing at all. The owners of this business know nothing about running such a business. If they need my suggestions, I can guide them to run a very successful business ,but their arrogance will be a hindrance.
NegativeI in fact liked nothing ,pricewise, behaviour wise . Fact is one does not like to come here again for shopping.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
It has some aspect that can be improved
Date: May 02 2019SummaryIt is a convenient app, you can access to many different bubble tea places and collect points. It also incluidos other food places as well as grocery stores.
The costumer services needs some improvementPositiveI like that in only 1 app you have a lot of different places where you can collect points. I think that is very convenient
NegativeThe costumer service of the company. I had a problem about a year ago with my username and password and I couldn’t access my account in time for my birthday, so I lost all the freebies that year.
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I am still waiting for a reply.
I end up creating another account for this year -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Five Stars for Fivestars
Date: Apr 29 2019SummaryMy experience is as was told in the pros section... highly recommended.
PositiveI really like using this quick and easy coupon and special promotion tool for my favorite restaurants. I have most frequently used it for my favorite poke restaurant in the Bay Area. The app I downloaded shows me all the promotions that are available at any time and gives me the list of rewards for being loyal to the company. It is the equivalent to the “star cards” I used to carry around in my wallet for certain companies, just with more rewards along the way. I would highly recommend using Fivestars to anyone. It’s an easy app to use and offers you rewards to places you already go to anyway.
NegativeI wouldn’t say there are any cons. I think the app is easy to use and updates me regularly. Not too frequently to get annoying or anything.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Enjoy it.
Date: Apr 28 2019SummaryLove it overall, very worth it and many businesses use it!
PositiveFivestars is easy and convenient! They regularly send me deals via text.
NegativeI want to get rid of some businesses I no longer frequent, and I’m unsure of how to do it.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Money Saving App
Date: May 01 2019SummaryIt’s awesome to be rewarded for shopping at stores and the reminders are nice.
PositiveThe app sends me reminders so I never miss a deal! You get points for shopping!
NegativeNothing the app is great and very easy to use. If I had to pick one con I guess I could say I don’t use the map.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Five Star Rocks!!
Updated: Apr 25 2019SummaryEveryone in the store is very friendly, helpful, and knowledgable. They go out of their way to help you pick out what you will like best and get you the best prices for it.
PositiveGreat products! Great deals!! Excellent customer service!!!
NegativeI have never had a problem with using Five Star. All of the notices and options have been great!!
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Loyalty rewards
Date: May 01 2019SummaryI enjoy the benefits of using this on my purchases.
PositiveI like that I can use this at different businesses and am able to get rewards from the purchases that I make.
NegativePoints don't apply to some purchases
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great little extra
Date: Apr 28 2019SummaryFivestars is good for getting small rewards at places you already frequent. The rewards could be bigger but still worth using.
PositivePoints and coupons for all the local businesses you already frequent
NegativePoints could have better rewards or faster to earn ..could also have a coupons page
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great service
Date: Apr 25 2019SummaryGreat. Easy to use and understand. Helpful! Love the text message updates.
PositiveLove earning points and getting deal notifications/ discounts for places I love to shop!
NegativeNone ... Easy to use and understand. Easy to earn rewards and get text messages/updates.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Pretty Neat App
Date: Apr 26 2019SummaryReally great experience with the app. User friendly and simple mechanics.
PositiveEasy to use
Very common between stores
Love the bonus coupons stores send through the appNegativeNot quite sure how to get rid of places I don't shop at anymore/never have (suggested shops that pop up with promo coupons)
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Excellent service
Date: Apr 25 2019SummaryExcellent 👍👍👍👍👍👍👍 👍 👍👍 👍👍 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
PositiveVery good customer service. Very friendly. Always making sure you found everything ok
NegativeGreat workers with great attitude. Always will to come and help you look for your items
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Loyalty member
Date: Apr 26 2019SummaryEasy to use, glad that companies are using a system like this.
PositiveI like the rewards system. You can earn free toppings, drinks, etc. And it’s easy to use (entering your phone number).
NegativeTakes awhile to earn a reward. Wished they had a way to earn points quicker.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Easy to use
Date: Apr 26 2019SummaryIt’s great to have one place to keep all my loyalty cards
PositiveIt’s so nice not to have to carry around punch cards
NegativeIt’s not used everywhere! Also I would prefer not to receive so many texts
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great Feature App
Date: Apr 29 2019SummaryIt’s been very nice for the reminders of the savings and rewards.
PositiveI like being able to earn rewards. And the reminders of the savings are a great feature.
NegativeNone. I have found no problems with this software.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great benefit
Date: May 06 2019SummaryFABULOUS!
PositiveI enjoy the rewards program because it's very beneficial! I use 5star because a LOT of businesses are associated with this program. They send you alerts and everything! I'd definitely recommend this to EVERYONE!
NegativeNothing not to like! You would be crazy if you didn't join!
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Shopping
Date: Apr 27 2019SummaryGreat deals, lots of selection, people were friendly amd a nice atmosphere for everyone
PositiveFriendly staff, great prices, good selection, good location, something to find for everyone
NegativeNot enough changing rooms store needs better bathrooms and not enough staff available for me to ask questions when i needed to talk to someone
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
great app
Date: Apr 28 2019Summaryit is a great app to use and gives coupons i can use right away.
Positivei love i don’t have to carry a card and it offers lots of great coupons.
Negativethere not a lot of stores are using the app in many cities i visit and where i go.
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