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What is Fivestars?

Are you looking for a more effective method to connect with your customers? Fivestars is currently utilized by more than 14,000 businesses to increase customer return rates by twofold through marketing tools that leverage text, email, and mobile applications. To help you enroll customers, we offer a complimentary Customer Touchscreen. Our AutoPilot feature, alongside Unlimited Promotions, ensures that you consistently remain top-of-mind for your customers by delivering the perfect offer at the ideal time. In addition, we furnish comprehensive reports that analyze your customers' spending habits and visit trends, enabling you to make informed decisions. This combination of features not only enhances customer engagement but also boosts your business's overall performance.

Pricing

Price Starts At:
$299 per month

Screenshots and Video

Company Facts

Company Name:
Fivestars Loyalty
Date Founded:
2011
Company Location:
United States
Company Website:
www.fivestars.com
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Fivestars Categories and Features

Loyalty Management Software

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Customer Loyalty Software

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

More Fivestars Categories

  • Reviewer Name: Kiera M.
    Position: Teacher
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Helpful

    Date: May 02 2019
    Summary

    I use Five Stars at a few different establishments. The monthly messages about my savings comes in handy.

    Positive

    Helps me keep track of my savings! .................,

    Negative

    I don’t have any cons at this time ............................

    Read More...
  • Reviewer Name: Chi V.
    Position: Student
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    easy to use, universal

    Date: Apr 28 2019
    Summary

    easy, fluid, very few bugs. great interface, universal set up

    Positive

    love that I don't have to use physical stamp cards

    Negative

    literally nothing? it was buggy in the place that I went to today, but the cashier was able to input my phone number for me

    Read More...
  • Reviewer Name: Dale W.
    Position: Customer Service Rep
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great!

    Date: Apr 25 2019
    Summary

    Love it...... so easy to use. We love the random deals we get via text and whenever we use it, in store.

    Positive

    offers great deals on great services and with pure ease.

    Negative

    No complaints..... great service. I'm happy China Express introduced me to it. Keep up the great work.

    Read More...
  • Reviewer Name: Brittany C.
    Position: Cashier
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Tobacco king and vape

    Date: Apr 25 2019
    Summary

    I am a repeat customer and will continue to do so.

    Positive

    The service is awesome. The people in the store know their customers well and are very efficient in helping them choose the products they need.

    Negative

    There are no cons with this program at all. The points are great and so are the rewards that go with them

    Read More...
  • Reviewer Name: Jaqueline S.
    Position: Shipping Office
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Love it!

    Date: Apr 26 2019
    Summary

    I'm completely satisfied with my experience using Fivestars. Thank you!

    Positive

    Love that there are different restaurants and cafes available. Always surprised when the place I visit has Fivestars available.

    Negative

    Everything works great! No complaints up until this point.

    Read More...
  • Reviewer Name: Sinhys L.
    Position: Dental student
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Unsure of use

    Date: Apr 29 2019
    Summary

    It works well but I wish there was maybe something on the receipt that tells me how many points I have obtained.

    Positive

    I like that it’s easy. I hate key tags and the fact that I can just put my number in makes it so easy!

    Negative

    I don’t like that I’m always unsure if u have gotten my points for that visit because cashier doesn’t ask if I’m done putting my number in. By the time I put my number in, my order went through. So I never know if I do get points for my orders.

    Read More...
  • Reviewer Name: Linda B.
    Position: Owner
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best Pizza in town.

    Date: Apr 27 2019
    Summary

    Been going to Mickey's for 40 some years. My boys love it too. Always get your pizza when family comes from out off town.

    Positive

    The great choices of pizza, subs and soup. Not to mention the great salads.

    Negative

    It would be great if your open hours would be later, like 10 PM. other than that, no cons.

    Read More...
  • Reviewer Name: Annamaria B.
    Position: N/A
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Perks Minimal Effort

    Date: May 04 2019
    Summary

    I love it will continue to use it and will do a happy dance whenever I find a new one!

    Positive

    That the tablet asks "Can I Have Your Number" great reference.
    That I find deals in unexpected places.
    That going back to a favorite spot gets you more points and rewards.

    Negative

    I wish it was more widely available, more stores should use this awesome system.

    Read More...
  • Reviewer Name: Kaneisha B.
    Position: Provider Relations Admin
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Needs improvements

    Date: Apr 28 2019
    Summary

    Overall I like the idea of earning points and the reward system. I think it needs improvements and need to be more detailed and easy to access.

    Positive

    I like that you can earn points for free items or use towards future purchases. In addition coupons available for use and feeling like a VIP.

    Negative

    I not sure or aware if you can inform the restaurant via delivery that you have rewards if not I don't like that you can't earn your points if you don't carryout your purchases and your rewards are not applied to delivery orders. Also I do not know how many points I have or where I stand on receiving free items or rewards based on my purchases. I purchase a lot from round table based on the quality of food and I think their award system on accessing the information should match up with the quality of food and service.

    Read More...
  • Reviewer Name: Mikaela R.
    Position: Sales Associate
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Discounts for the win!

    Date: May 07 2019
    Summary

    The deals I get are awesome. I just wish I knew when they were having them, and how many points I have at each place, so I can remember to use my rewards before they expire.

    Positive

    Though there aren’t a lot of places in my area that use Fivestars, I visit the ones that do quite often. I’ve saved so much using this app, it’s so worth it!

    Negative

    Not a lot of places in my area that use it, and I also don’t get notifications from the app, even though I have them all turned on. I’m not sure what that’s about, but I would like to get notifications about suggested places near me that use it, and about deals that are going on at least at the places I use it at.

    Read More...
  • Reviewer Name: R F.
    Position: Mom (ultimate multitasker)
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great

    Date: Apr 28 2019
    Summary

    Always fun and our family favorite yogurt place!!!

    Positive

    Always great service and they have chocolate gummy bears!!

    Negative

    One machine was not working which had my favorite flavor of cake batter.

    Read More...
  • Reviewer Name: Charles B.
    Position: Customer
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fivestars review

    Date: May 01 2019
    Summary

    Very pleased with the way the Fivestars loyalty program works. Easy to use and very convenient.

    Positive

    Appreciated that I could collect my points through only having to give my phone number. One less loyalty card to carry/find! Very convenient.

    Negative

    Everthing was great and worked very well. No specific complaints.

    Read More...
  • Reviewer Name: Susan S.
    Position: Benefits Advisor
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Love Saving $$

    Date: Apr 29 2019
    Summary

    It is very handy to use the App to find out where discounts are located.

    Positive

    I really like having one location to search for savings coupons at places that I normally go to. Being an older woman, I need all the savings I can get! All I have to do is type in my cell # at the store and it shows what discount I can get at that particular Merchant.

    Negative

    So far I’ve not found any Cons! I’m only a user of the App so there’s not a charge for it so there’s no Con’s from me.

    Read More...
  • Reviewer Name: John H.
    Position: Digital Library Consultant
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great bonus program

    Date: Apr 25 2019
    Summary

    Great experience. Makes it worth the trip to the brick and mortar store over ordering online.

    Positive

    Convenient to use each time I visit Evapor and great bonus points incentive program.

    Negative

    Nothing that I disliked. I liked everything about the software.

    Read More...
  • Reviewer Name: Paul G.
    Position: Owner
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great and unique rewards program.

    Date: Apr 29 2019
    Summary

    No complaints. Easy and convenient. Exactly what a rewards program should be.

    Positive

    very easy to use and I don't need to worry about carrying another rewards card with me.

    Negative

    I can't think of anything negative no say about the program.

    Read More...
  • Reviewer Name: Heather D.
    Position: Stay at home mom
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy!

    Date: Apr 29 2019
    Summary

    Nice app that's easy to use and convenient. I love not having to keep a loyalty card in my wallet and I can just use my phone number at the store to collect my points.

    Positive

    This app is easy to use and so much better than trying to remember to bring a punch card to my favorite stores.

    Negative

    Not enough stores use it. It would be nice if more stores used the app.

    Read More...
  • Reviewer Name: Olivia C.
    Position: Technician
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    5 Stars for Fivestars!

    Date: May 01 2019
    Summary

    I would reccomend using Fivestars for any location that offers it. I get discounts all the time from earning points with purchases.

    Positive

    Easy to use, points for everything! Enter your phone number at locations that offer Fivestars, and get points with your purchase.

    Negative

    I lost my Fivestars card, but luckily it’s connected to my phone number! I just enter my phone number and I get the points.

    Read More...
  • Reviewer Name: Liz B.
    Position: Student
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Free stuff!

    Updated: Apr 25 2019
    Summary

    It was a positive experience. Will continue to use the app.

    Positive

    easy to collect rewards; they seem to add up quickly

    Negative

    Wish it was easier to see my current rewards. Not sure what I have

    Read More...
  • Reviewer Name: Matthew J.
    Position: Draftsman
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great App

    Date: May 02 2019
    Summary

    Great deals at places I frequent encourages trying new things.

    Positive

    Simple interface and great deals a great resource for locating new businesses.

    Negative

    More establishments should use this service. I frequently check this app to find deals on things I purchase frequently.

    Read More...
  • Reviewer Name: Richard T.
    Position: Software Engineer
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy and automatic

    Date: Apr 27 2019
    Summary

    Smooth, non-intrusive, a definite value-add. I've redeemed rewards several times at this and other vendors.

    Positive

    I just enter my phone number once and the tracking and recommendations are handled quite seamlessly.

    Negative

    No initial complaints with the program or application.

    Read More...