What is Fivestars?
Are you looking for a more effective method to connect with your customers? Fivestars is currently utilized by more than 14,000 businesses to increase customer return rates by twofold through marketing tools that leverage text, email, and mobile applications. To help you enroll customers, we offer a complimentary Customer Touchscreen. Our AutoPilot feature, alongside Unlimited Promotions, ensures that you consistently remain top-of-mind for your customers by delivering the perfect offer at the ideal time. In addition, we furnish comprehensive reports that analyze your customers' spending habits and visit trends, enabling you to make informed decisions. This combination of features not only enhances customer engagement but also boosts your business's overall performance.
Pricing
Integrations
Company Facts
Product Details
Product Details
Fivestars Categories and Features
Loyalty Management Software
Customer Loyalty Software
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Five Stars for Fivestars
Date: Apr 29 2019SummaryI use Fivestars all the time. The app on my phone is very easy to use, search, and see the points you have accumulated. We love it.
PositiveEasy to use, the app has a lot of useful features that are easily accessed on your phone
NegativeNothing. I can't think of anything that I don't like about the app.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great rewards
Date: Apr 28 2019SummaryGreat. I enjoy the program. Being able to earn everytime I spend
PositiveEarning points everytime I shop. Being able to get discounts after so many points
NegativeNot many locations in hasting Michigan . Need more places available
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Good
Date: Apr 26 2019SummaryIt's a fun added bonus
PositiveThe random extra rewards
NegativeA lot of rewards aren't exactly useful
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Excellent Product
Date: Apr 30 2019SummaryVery good, it's great that many stores use it! It's fast and convenient and easy to use.
PositiveSimple and clean platform. It is very easy to use and the design is excellent. I really like that you don't have to make an account and everything is simply linked to your phone number.
NegativeIt's hard to track your points and rewards, and typing in your phone number can be a hassle at times.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
I love Fivestars.
Date: Apr 30 2019SummaryIt’s convenient, fun and full of special deals and savings. I have recommended Fivestars to family and friends. Many whom I know have taken advantage of the benefits Fivestars has to offer.
PositiveThe discounts and special offers are very frequent. I utilize the offers whenever given and have enjoyed the savings on food and drink.
NegativeNone. I can’t think of any cons. Therefore, I am just typing this to fill the morning minimum fifty characters.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
5 Stars = 10 out of 10
Date: Apr 27 2019SummaryTruly amazing in regards to my local brewery Big Beaver Brewing AND cider.
PositiveConsistent, quick notifications whether it's points or promotions or events. Great service always. Currently trying to attract more local businesses to the Fivestars way of life here in Loveland, CO. Thanks!
NegativeWould like more restaurants in the area to work with Fivestars. Working on that but it's difficult because most already have their own points system.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Good app
Date: Apr 28 2019SummaryVery easy to use. It works about as well as others apps and doesn't require much maintenance
PositiveIt keeps me updated on specials in my area. It also keeps track of when I get rewards
NegativeWish there were more options that are in the service area
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great resource!
Date: May 01 2019SummaryThe app interface is very easy to use, they send me notifications to remind me promotions are about to expire, and it gets me great benefits at many local small business places.
PositiveI have loved using this app over the last several months! I have discovered several local places near me that use the app that I have in turn tried, and ended up enjoying. I like that it’s not selectively just restaurants, there are several types of different local businesses listed. Since finding my favorite nail salon near me they have recently started using the app as well, and it is probably where I use the app the most to get my points toward $$ off my services!
NegativeSome businesses send me tons of notifications. While I do eat out a lot, I’m not one to go to the same place more than once a week, and definitely not more than once a month.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Easy peasy
Date: Apr 29 2019SummaryGood. I use it, it is easy, and I don’t have to pay for it, I just plug in my number where I usually buy things.
PositivePut in your number. Get rewards. Afraid you might miss one? Nah. They’ll text you. Love it.
NegativeI pretty much just like it. I don’t have anything bad to say about it really.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
5stars
Date: Apr 26 2019SummaryExcellent!!!!!!!!!!!!!¡!!!!!!!!!¡!!!!!!!!!¡!!!!!!¡
PositiveSimple and easy to use. Very easy to comprehend and has all features you could ask for!
NegativeI don't have any cons for the program, however the fact that I need 50 characters for this instead of putting N/A I'd annoying
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Fantastic Fivestars app!
Date: Apr 25 2019SummaryEasy..User friendly..Great format! I love the idea of keeping the business local!
PositiveThe simplicity of the app not only makes it user friendly to all, but it also makes it easy to understand with the layout and the clarity of the options means no confusion. Top knotch!
NegativeNothing at all..its great! The only suggestion I have is to maybe make the font bigger?
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Love it
Date: Apr 25 2019SummarySo easy to use and always feel like I am getting a good deal by using this app.
PositiveVery easy to use across many stores! I appreciate how much I feel like I am getting a good deal by using this program.
NegativeNothing. I really like this app and don't feel like there are many cons honestly.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Customer review
Date: Apr 29 2019SummaryOverall I like that I can redeem free stuff. I like that where I use it, I am able to get a lot of points per visit and that I can use them at other places.
PositiveSo far I’m really enjoying working towards free products. I like that I don’t have to use the points until I’m ready.
NegativeI wish there were more places I could collect points.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
The rewards are worth 3
Date: May 01 2019SummaryOverall I like the system over the classic punch cards so many businesses used prior to 5 Star. I think that stores were willing to send out more promotions, based on actual coming into store to look to look for an item to purchase, vs just when an actual purchase is made, businesses would see an increase in overall sales.
PositiveI like that each time you spend money you are able to accumulate point towards % off or dollar amount future purchases.
NegativeI do not like that the "bonus" rewards come so infrequently and only if you are a frequent shopper that remembers to enter phone number with every purchase.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great reward program
Date: Apr 27 2019SummarySimple and sleek design leads to a positive overall user experience. Will definitely recommend to others.
PositiveEasy to use. Just need my phone number. Easy to find participating locations
NegativeNone that I have discovered at this point. Will continue to use
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
a mommy crazy for FIVESTARS
Date: May 02 2019SummaryOverall amazing I’m raving to my friends and family about how easy FIVESTARS is to use on a daily bases!
PositiveI love that I get digital coupons and reminders every week! Honestly as a mommy I seem to forget or lose things and to know I’ll be saving money while using FIVESTARS while still being able to shop for me and my daughter is amazing. The apps just a few taps away!
NegativeI don’t have any cons or bad experiences while using FIVESTARS. I’ve only had the best experiences EVER!
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Fivestars review
Date: Apr 28 2019SummaryI like the fivestars program because I can use my phone number to sign up with no passwords. It also sends me emails and text messages on current or future rewards I have. I like the text message updates on my rewards because it reminds me to use my rewards.
PositiveEasy to use.
Text messages.
Updates me all the time on savings or rewards.
No passwords.NegativeText messages can get a little long.
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Design can be a little more memorable. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Useful and easy to use
Date: May 04 2019SummaryI wish more places used Fivestars, I love how convenient it is as a consumer.
PositiveQuick, simple and helpful tool makes keeping track of rewards a breeze.
NegativeI honestly have no cons to list. This is a very useful app.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Teapresso Perfecto!
Date: Apr 25 2019SummaryTeapresso Hilo is absolutely the best boba in Hilo... I've visited other Teapressos and the Hilo location stands head and shoulders above the rest. It is always a pleasant and consistent experience... and the flavors... their drinks, AMAZING! I'm nearly a daily regular... somedays more than one visit!
PositiveExcellent Customer Service
Fantastic Ambiance
OUTSTANDING Product Quality & Consistency
Quick Service
Friendly Comfortable EnvironmentNegativeParking can be a bit tight... but service is quick, so it normally isn't long before a parking spot opens up.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Earn Points from Multiple Businesses with One Card
Date: May 02 2019SummaryI've been a Fivestars rewards user for about 6 years now and I'm still a Fivestars rewards user today. It's not often that I use it since some businesses don't really promote that they use Fivestars rewards to attract customers, but when there's a business that does, I always make sure to get some points in. It's a really great idea but it's a shame that a lot of businesses aren't on this train. I personally think it's efficient and love this program. I feel like it could be better and more user-friendly.
PositiveI really like how versatile it is. When Fivestars was just starting, I got a physical card that works like any shop rewards card but I made sure to link it to my phone in case, which makes it easy in case I forget or lose the card. You can check your points and any stores you've visited on the website. You can also see stores that use the Fivestars rewards program locally or far away. On the website, I can also save some deals and try new places. Very convenient and easy to use. One card/phone number helps you get rewards from many businesses that have the program. It's free for customers to be a part of, too. The program relies on the phone number and there's an easy tablet-like computer in which you can input your phone number and see if you've earned points or if you want to use points or not which gives customers the freedom to choose whether they want to save a reward they've earned for their next purchase or use it now. They also send information about certain promotions to my email.
NegativeI wish more companies would use this type of rewards system. It'd be more efficient if they did. Therefore, there's a limited use for the card if there isn't many places that do Fivestar rewards. Some companies may choose to stop Fivestar rewards at any time and then you could lose your points without any warning, so it'd be best if customers know ahead of time especially if their rewards or promotions are expiring to better manage them in a user-friendly interface. Fivestar rewards uses our phone numbers for adding and tracking points so maybe if there could be an opt-in part where we can text a number and ask us any pending promotions or points that we may have for the shops we've visited so far and accumulated points. The website is something I don't frequently visit and so I wished that they could send notifications (as an opt-in or opt-out choice) to your registered phone. Sometimes it's difficult to see the emails because there are so much emails that come in per day and I end up missing a lot of promotions or alerts. If I was more aware of the notifications of promotions or rewards, I might be able to increase my usage of the rewards program.
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