What is Fivestars?
Are you looking for a more effective method to connect with your customers? Fivestars is currently utilized by more than 14,000 businesses to increase customer return rates by twofold through marketing tools that leverage text, email, and mobile applications. To help you enroll customers, we offer a complimentary Customer Touchscreen. Our AutoPilot feature, alongside Unlimited Promotions, ensures that you consistently remain top-of-mind for your customers by delivering the perfect offer at the ideal time. In addition, we furnish comprehensive reports that analyze your customers' spending habits and visit trends, enabling you to make informed decisions. This combination of features not only enhances customer engagement but also boosts your business's overall performance.
Pricing
Integrations
Company Facts
Product Details
Product Details
Fivestars Categories and Features
Loyalty Management Software
Customer Loyalty Software
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Coco Pearl Milk Tea
Date: Apr 25 2019Summary- Okay experience
- Even the staff were efficient, the wait time was still very long because of the long line upPositive- Consistent
- Hard working staff
- Clean
- Relatively efficient when compared to other bubble tea place
- Good locationNegative- Long wait time
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- Over-crowded
- Small place to wait -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Five stars app
Date: Apr 24 2019SummaryGlad businesses offer this. Has people coming back.
PositiveVery easy to use and consistent. Points are clear and rewards are easy to see
NegativeCould use more graphics and color. Just to make it more inviting.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Four Paws Bed & Bath
Date: Apr 25 2019SummaryIt has always been pleasant to go there. The staff are very good. It's always been a very pleasant experience.
PositiveWe love the customer service. We take 2 dogs there, Harley and Chappie. They also love 4 Paws. The staff is very good to them. From the front desk to the groomers in the back, everyone is delightful. It puts our minds at ease to put them in the boarding part of 4 Paws. It's clean, and we wouldn't take our dogs anywhere else.
NegativeIt is expensive, but it is also worth it. I feel like the money is well spent. There are other groomers that are more expensive, and not as a clean or friendly.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Very Helpful and Functional
Date: Apr 28 2019SummarySuper helpful in assisting you get great deals in your area! Really like that notifications are sent via text. Highly recommended.
Positive-Notified about all available discounts at places you shop as soon as they are available
-Expiration date of discounts provided
-All messages sent via text
-Reminder texts 1-2 days before discount expiresNegative-Could not find a way to 'unsubscribe' from stores you no longer want notifications about
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Simple interface, but lack accuracy
Date: Apr 28 2019SummaryGood as an app to track points. Simple interface - only when it works. Sometimes it indicates there are no participating restaurants/stores in the map area when I am sure there are.
PositiveEasy interface when it works. Like the purple theme as well.
NegativeSpeed of the software - sometimes it does not load with content and/or takes a long time to pull up content.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Easy-to-use tool with great offers
Date: Apr 25 2019SummaryVery good experience using Fivestars. Please keep working with more local businesses.
PositiveEase of use: All we need to do at local businesses which partner with Fivestars is to plug in our phone numbers. Fivestars is able to identify my current location and pops up coupons that are available around me.
NegativeThe software shows how many more points I need to earn before I can redeem an offer which can be confusing sometimes because it shows the available offers in the box. However, that is not something that can be redeemed right now. We have to read a little more careful to see that we are xyz points away in order to redeem that specific offer.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Awesome
Date: May 02 2019SummaryMy experience so far has been Amazing. The fact that you are requiring I type at least 50 characters is a con
PositiveEase of use of the software is what I like the most
NegativeAt the moment I don’t really have any cons on the software. However the fact that you are requiring I type at least 50 characters is a con.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great app!
Updated: May 02 2019SummaryMy overall though is this is a great app and a great chance for local businesses to come out and get a chance to make more business for those that use the rewards off the app.
PositiveThe app itself is very useful for another small business to join in on the savings and rewards for those customers that are regulars or loyal customers. I really like how it is easy and effective to use when trying to find your rewards and companies that use the app nearby.
NegativeThe thing I would suggest would be for the new businesses to be properly trained in order for the customer to come in and out fluidly to use their rewards without a hitch.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Love it
Date: May 01 2019SummaryOverall though it’s been really nice since I’ve been able to get rewards at places I go to very often.
PositiveFivestars is pretty great. I like that it gives me some points so I can get rewards or upgrades in the future. And they sometimes will give you that when you haven’t been to a place in awhile.
NegativeWhen I use fivestars, I’m not sure if it appears in the place’s current system so I sometimes miss out on the rewards I have if I don’t see it.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Fivestars
Date: Apr 27 2019SummaryIt could be more efficient and there should be a way to check your points.
PositiveI like that it’s easy to enter your phone number and you get points.
NegativeI don’t like that you can’t check the number of points you have. Too many offers that are messaged to me that aren’t relevant.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Absolutely Love Fivestars
Date: May 02 2019SummaryAfter using Fivestars for several years now, I absolutely appreciate it and love earning loyalty rewards.
Positive• No card necessary, can enter phone number at any location that uses Fivestars rewards program
• Earn points while shopping to get discounts on future purchases
• Simple process and amazing rewards at participating establishmentsNegativeThere are no cons that I can think of as a user of Fivestars. The only con is that not every retail store or restaurant offers its program!
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
THE BEST
Date: Apr 28 2019SummaryBeen to many vape shops. I
only come to Cloudscape
because they are the BEST.
Been using them since they
opened up.PositiveGreat employees. They are very
friendly and polite. Always
willing to help. Even when
I'm short on money they
never fail to SATISFY.NegativeStay open later. They are the only
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vape shop I use. I live in Inglewood,
sometime it takes a while during
rush hour. When they are closed
I don't go anywhere else. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Super Easy!
Date: May 06 2019SummarySuper easy to check in at my shop & get rewards stored up
PositiveEasy Check in device to keep track of my visits & purchases
NegativeNone that I can think of, I've never had a problem with this
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
It’s great
Date: Apr 28 2019SummaryAmazingly easy to use and has an app to check points. I think it is great.
PositiveIt’s probably the best rewards system in place today. No need for cards or anything and there’s always a reminder of putting in your phone number
NegativeNothing really. Overall it is great. I can’t think of any cons.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Hassle-free
Date: May 01 2019SummaryOverall, it has been extremely easy for me to earn points using this system.
PositiveVery easy to get points (just enter your phone number, and the cashier does the rest)
NegativeBonuses are usually for places I wouldn’t visit, which I find a little bit redundant.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
5 stars for Fivestar
Date: Apr 27 2019SummaryI like it because you know which restaurants have it immediately when you’re checking out, you just type in your number and you’re like oh yeah, I have this! And a coupon, Hell yeah!
PositiveI love that the product texts me deals! I went to Tuccis on Monday and got a discount for $1 off my next time. Went again on Saturday and used that coupon 😊 I also love that you just have to put your number in at the cash register and it pretty much tells you what else to do. My favorite feature is that the application will offer you multiple deals near you!
NegativeI don’t like how quickly the coupons expire, sometimes I don’t go to the same place twice in a week
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Loyalty
Date: May 02 2019SummaryEasy to use and convienent being on my cell phone. Pulls right up and immediately we get the discount.
PositiveWe always get some discount without any hassle and enjoy all we are discounted. Love it
NegativeWould like even more but that really isn’t a con 😊
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
LOVE!!!
Date: Apr 30 2019SummaryI love this system! I have multiple fivestars at a bunch of places, and it’s AWESOME!!! I love building up my points and getting so many goodies😊 I’ve never had a problem with it!
PositiveEasy to use! All you do is tap in your phone number! It keeps track of your points, and builds up so you can get discounts or free items wherever your fivestar rewards are!
NegativeNo cons here, everything about it is great! So easy to use!
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Fivestars
Date: Apr 29 2019SummaryI love this software because I get bonus points from easy use
PositiveThis software gives me free stuffs and easy to use.
NegativeI do not see any disadvantage other than it is troublesome to type in my phone number.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Love the deals!!
Date: Apr 26 2019SummarySo many discounts, and point are so easy to add up for great purchases.
PositiveI like gaining points toward promotional purchases. I am able to receive many discounts easily just by purchasing my favorite ejuice!
NegativeI really haven't had anything I don't like about the app.
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