What is Fivestars?
Are you looking for a more effective method to connect with your customers? Fivestars is currently utilized by more than 14,000 businesses to increase customer return rates by twofold through marketing tools that leverage text, email, and mobile applications. To help you enroll customers, we offer a complimentary Customer Touchscreen. Our AutoPilot feature, alongside Unlimited Promotions, ensures that you consistently remain top-of-mind for your customers by delivering the perfect offer at the ideal time. In addition, we furnish comprehensive reports that analyze your customers' spending habits and visit trends, enabling you to make informed decisions. This combination of features not only enhances customer engagement but also boosts your business's overall performance.
Pricing
Integrations
Company Facts
Product Details
Product Details
Fivestars Categories and Features
Loyalty Management Software
Customer Loyalty Software
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Fivestars review
Updated: Apr 29 2019SummaryExcellent! I like getting the tips for shopping sales! I like the coupon codes sent straight to me! I like being able to connect at the establishment and my fivestars points comes up! Helps you save even more money on buys that you are already saving on!
PositiveI really like fivestars! I like the app, it’s easy to navigate. I love the coupons! Alerts that get sent right to my phone via txt msg! Fivestars keeps up with my points so I know how much I’m earning each time I’ve made a purchase at a location who uses fivestars, like once upon a child! Next time I come in to shop I know if I’ll be getting my 20% off or not with the point system! I get alerts when sales hit! I think it is a creative nifty system that is less likely to get lost such as paper rewarding systems (stamp cards.)
NegativeI wish more stores used fivestars! So far I’ve only picked up on once upon a child and Plato’s closet nearest to me. Christiansburg, VA.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Love Using Fivestars
Updated: Apr 29 2019SummaryOverall this is a great system. I love the convenience of entering my number every time I come in and gaining points to redeem later.
PositiveEasy and convenient to enter my information and gain points.
NegativeIt is not available in every business. If more places had this, it would be even more better.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Excellent
Date: Apr 30 2019SummaryIt’s incredibly helpful and motivates me to keep going back and using my number for the possibility of getting a reward!
PositiveI love this product because it keeps track of my visits and I feel like I get rewards much more frequently than not!
NegativeSometimes I get confused when they show the rewards and I’m not sure if I have to click them or if the cashier picks them. That could be set up differently. I just tell the cashier and they move it forward.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Fivestars is an easy to use loyalty program
Updated: Apr 29 2019SummaryPretty good; however this survey is annoying. I don’t really have that much to say. I can’t give you 50 words
PositiveDiscount, promotions, coupon notification. All I need is my phone number to check in.
NegativeI haven’t noticed anything yet. So far so good. I will keep using it and if I notice anything I’ll post it.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Two 👍🏻 Up
Date: Apr 26 2019SummarySatisfied... always a way to improve on something though.
Positiveeasy to use, simple design and setup, even gave me a birthday gift.
NegativeDoesn’t remember military status or create profile outside of just points
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Use all the time
Date: Apr 25 2019SummaryEasy to use and texts are informative to know when I have a discount.
PositiveSaves me money on things I frequently buy. Just filling 50
NegativeHaven’t seen any. Filling in for the fifty characters. That part has been the most annoying part of 5star so far
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great way to drive loyalty
Date: Apr 28 2019SummaryI like it. Pretty simple and easy to use. And love how many local companies are on it making it easy to check out deals & redemptions.
PositiveEasy to use.
Geo targets locations.
Great for local businesses.
Love the push notifications.NegativeInconsistency from companies on points system.
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Surveys requires me to use at least 50 characters. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Five stars for Five Stars
Date: Apr 25 2019SummaryI’m always incredibly happy when I get to use my five stars!
PositiveI love being able to use the app to see what deals I have and to be able to track my points and offers. It’s also great when you receive bonuses and get extra deals like bogo. Super easy to use and convenient.
NegativeI wish more places had this loyalty program, besides that I cannot see any cons.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
A nice perk
Date: Apr 24 2019SummaryThis is a nice addition to my shopping experience at one place in particular that I frequent. It’s easy to use and the rewards are nice. I wish more places used this app.
PositiveI like the ease of entering my phone number at my favorite bakery and finding out on the spot that I have a reward coming. Being able to save the reward for later or add points for a bigger one is convenient. I also appreciate the notifications telling me I have a reward waiting for me.
NegativeThe terminal was not working a few times when i went in, and I had to count on the store to keep my receipt and add the points in. I still don’t know if that was actually done or not.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Awesome!
Date: Apr 25 2019SummaryThis is an awesome app! I highly recommend this to everyone who is a saver and wants to get free rewards and offers!
PositiveVery useful and gives me helpful rewards! Gives me rewards to the stores close by! I am able to view rewards here on my phone and it’s very convenient!
NegativeNone so far! I am enjoying this app because of the rewards; discounts or freebies that it offers in stores!
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Good
Date: Apr 28 2019SummaryGood experience overall, happy to see this in most stores
PositiveThis is a very good product although I am just a user for it.
NegativeNothing was really wrong that I could notice on a consumer end.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Convenience
Updated: May 03 2019SummaryVery easy, need more options, or told where five star is available. I've never been told.
PositiveI put in my phone number and it adds points up for free stuff. Pretty easy
NegativeI don't see this option in more businesses, so I'm not able to accumulate more points at other stores.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Fivestars is the best!!
Date: Apr 30 2019SummaryI love Fivestars because I eat out ALOT. Being able to get something back for all my money spent is awesome!! Especially when all I have to do is put in my number and get rewards back! I love Fivestar and I’m very glad I signed up!
PositiveI love Fivestars because I eat out ALOT. Being able to get something back for all my money spent is awesome!! Especially when all I have to do is put in my number and get rewards back! I love Fivestar and I’m very glad I signed up!
NegativeThe only thing I don't love about Fivestar is that I want rewards faster!! I know that means spending more and thats okay Fivestar is awesome!!!
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
love it!
Date: May 01 2019Summaryvery good
Positivevery easy to use, user friendly and keeps me coming back
Negativesometimes points don't register :(:(
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
A little more please 😀
Date: Apr 25 2019SummaryPositive but I want even more coupons more often. There should be spend one hundred or more receive an extra 10%( on top of earned 20% if applicable) promotions, and percentages off equipment days, percentages off toys days, percentages off clothing days, etc.
PositiveEfficient way to keep “stars” and use them at once upon a child store. Quick way to be notified of promotions and easy to use in store and on my phone.
NegativeI wish there were more specialized promotions sent to my email encouraging me to shop more often
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Fivestars at The Cashew
Date: Apr 24 2019SummaryFast, easy, and rewarding! It takes very little effort to reap great rewards.
PositiveEase of use! It tracks items purchased and provides additional incentives for future purchases.
NegativeNothing that comes to mind. Other than having an easier review process.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Awesome Opportunities
Date: May 04 2019SummaryEasy transactions! Awesome opportunity to earn rewards and wish all stores used system!
PositiveEase of use! Great earning opportunities! Makes others aware of awesome trustworthy places to shop!
NegativeCan't think of any cons! Seems to be working just fine! No problems or complaints here!
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Want a best friend who keeps you up to date digitally on all the hottest sales and deals!!
Date: Apr 29 2019SummaryLove receiving points with fivestar! The more I shop, the more I save! Who diss t need that digital friend who keeps you informed of events you may have missed on your own! Thank you five star for keeping me in the loop all the time!!!
PositiveFive star is like magic!! Thinking about dropping by your fave boutique for a little retail therapy? No need to worry five star has your back with the hottest deals, savings, coupons and events that keeping you looking great for less!! Your fave store is also having their one year anniversary this weekend...five star to the rescue!! So you don’t miss those free swag bags!
NegativeYeah right!!! NONE!! So easy to use, just requires your phone number than the rest is history! Or instant savings. Shall I say!!!!
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Fantastic!
Date: May 01 2019SummaryAwesome! Great savings! Glad they send me alerts via text that I have savings to use. They also send me discounts to get me to go to the resteraunt again.
PositiveEasy to use and gives great discounts! I love how it texts me to let me know there are savings to be had!
NegativeWish there was just something to scan at the resteraunt instead of giving them my phone number.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Love being rewarded
Date: May 01 2019SummaryEasy to use in multiple businesses and convenient with every purchase.
PositiveI love being rewarded for things I buy no matter what. Occasionally I get a free drink just because and other times I save my earned points for free coffee! Easy to enter you phone number and have as an app.
NegativeI can't think of any cons. It is so easy to use I wish more local businesses used it.
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