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What is Fivestars?

Are you looking for a more effective method to connect with your customers? Fivestars is currently utilized by more than 14,000 businesses to increase customer return rates by twofold through marketing tools that leverage text, email, and mobile applications. To help you enroll customers, we offer a complimentary Customer Touchscreen. Our AutoPilot feature, alongside Unlimited Promotions, ensures that you consistently remain top-of-mind for your customers by delivering the perfect offer at the ideal time. In addition, we furnish comprehensive reports that analyze your customers' spending habits and visit trends, enabling you to make informed decisions. This combination of features not only enhances customer engagement but also boosts your business's overall performance.

Pricing

Price Starts At:
$299 per month

Screenshots and Video

Company Facts

Company Name:
Fivestars Loyalty
Date Founded:
2011
Company Location:
United States
Company Website:
www.fivestars.com
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Fivestars Categories and Features

Loyalty Management Software

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Customer Loyalty Software

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
  • Reviewer Name: Jessica G.
    Position: Mom
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fivestars review

    Updated: Apr 29 2019
    Summary

    Excellent! I like getting the tips for shopping sales! I like the coupon codes sent straight to me! I like being able to connect at the establishment and my fivestars points comes up! Helps you save even more money on buys that you are already saving on!

    Positive

    I really like fivestars! I like the app, it’s easy to navigate. I love the coupons! Alerts that get sent right to my phone via txt msg! Fivestars keeps up with my points so I know how much I’m earning each time I’ve made a purchase at a location who uses fivestars, like once upon a child! Next time I come in to shop I know if I’ll be getting my 20% off or not with the point system! I get alerts when sales hit! I think it is a creative nifty system that is less likely to get lost such as paper rewarding systems (stamp cards.)

    Negative

    I wish more stores used fivestars! So far I’ve only picked up on once upon a child and Plato’s closet nearest to me. Christiansburg, VA.

    Read More...
  • Reviewer Name: Khristanya B.
    Position: Information Technology
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
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    Ease Of Use
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Love Using Fivestars

    Updated: Apr 29 2019
    Summary

    Overall this is a great system. I love the convenience of entering my number every time I come in and gaining points to redeem later.

    Positive

    Easy and convenient to enter my information and gain points.

    Negative

    It is not available in every business. If more places had this, it would be even more better.

    Read More...
  • Reviewer Name: Loren O.
    Position: Case Manager
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
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    Layout
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent

    Date: Apr 30 2019
    Summary

    It’s incredibly helpful and motivates me to keep going back and using my number for the possibility of getting a reward!

    Positive

    I love this product because it keeps track of my visits and I feel like I get rewards much more frequently than not!

    Negative

    Sometimes I get confused when they show the rewards and I’m not sure if I have to click them or if the cashier picks them. That could be set up differently. I just tell the cashier and they move it forward.

    Read More...
  • Reviewer Name: Chung-Wei K.
    Position: Dentist
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fivestars is an easy to use loyalty program

    Updated: Apr 29 2019
    Summary

    Pretty good; however this survey is annoying. I don’t really have that much to say. I can’t give you 50 words

    Positive

    Discount, promotions, coupon notification. All I need is my phone number to check in.

    Negative

    I haven’t noticed anything yet. So far so good. I will keep using it and if I notice anything I’ll post it.

    Read More...
  • Reviewer Name: Chris B.
    Position: Crane Operator
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Two 👍🏻 Up

    Date: Apr 26 2019
    Summary

    Satisfied... always a way to improve on something though.

    Positive

    easy to use, simple design and setup, even gave me a birthday gift.

    Negative

    Doesn’t remember military status or create profile outside of just points

    Read More...
  • Reviewer Name: Ryan P.
    Position: Executive
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
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    Ease Of Use
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Use all the time

    Date: Apr 25 2019
    Summary

    Easy to use and texts are informative to know when I have a discount.

    Positive

    Saves me money on things I frequently buy. Just filling 50

    Negative

    Haven’t seen any. Filling in for the fifty characters. That part has been the most annoying part of 5star so far

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  • Reviewer Name: Patricia P.
    Position: Marketing Director
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 20,000 or More
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    Layout
    Ease Of Use
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great way to drive loyalty

    Date: Apr 28 2019
    Summary

    I like it. Pretty simple and easy to use. And love how many local companies are on it making it easy to check out deals & redemptions.

    Positive

    Easy to use.
    Geo targets locations.
    Great for local businesses.
    Love the push notifications.

    Negative

    Inconsistency from companies on points system.
    Surveys requires me to use at least 50 characters.

    Read More...
  • Reviewer Name: Nicole D.
    Position: N/a
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Five stars for Five Stars

    Date: Apr 25 2019
    Summary

    I’m always incredibly happy when I get to use my five stars!

    Positive

    I love being able to use the app to see what deals I have and to be able to track my points and offers. It’s also great when you receive bonuses and get extra deals like bogo. Super easy to use and convenient.

    Negative

    I wish more places had this loyalty program, besides that I cannot see any cons.

    Read More...
  • Reviewer Name: Judith R.
    Position: Co-owner
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
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    Layout
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A nice perk

    Date: Apr 24 2019
    Summary

    This is a nice addition to my shopping experience at one place in particular that I frequent. It’s easy to use and the rewards are nice. I wish more places used this app.

    Positive

    I like the ease of entering my phone number at my favorite bakery and finding out on the spot that I have a reward coming. Being able to save the reward for later or add points for a bigger one is convenient. I also appreciate the notifications telling me I have a reward waiting for me.

    Negative

    The terminal was not working a few times when i went in, and I had to count on the store to keep my receipt and add the points in. I still don’t know if that was actually done or not.

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  • Reviewer Name: Nezzie P.
    Position: Self Employed
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Awesome!

    Date: Apr 25 2019
    Summary

    This is an awesome app! I highly recommend this to everyone who is a saver and wants to get free rewards and offers!

    Positive

    Very useful and gives me helpful rewards! Gives me rewards to the stores close by! I am able to view rewards here on my phone and it’s very convenient!

    Negative

    None so far! I am enjoying this app because of the rewards; discounts or freebies that it offers in stores!

    Read More...
  • Reviewer Name: Venus Y.
    Position: Recruiting Assistant
    Has used product for: Free Trial
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good

    Date: Apr 28 2019
    Summary

    Good experience overall, happy to see this in most stores

    Positive

    This is a very good product although I am just a user for it.

    Negative

    Nothing was really wrong that I could notice on a consumer end.

    Read More...
  • Reviewer Name: Joseph N.
    Position: Night merchandiser
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
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    Layout
    Ease Of Use
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Convenience

    Updated: May 03 2019
    Summary

    Very easy, need more options, or told where five star is available. I've never been told.

    Positive

    I put in my phone number and it adds points up for free stuff. Pretty easy

    Negative

    I don't see this option in more businesses, so I'm not able to accumulate more points at other stores.

    Read More...
  • Reviewer Name: Kelsey W.
    Position: N/a
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fivestars is the best!!

    Date: Apr 30 2019
    Summary

    I love Fivestars because I eat out ALOT. Being able to get something back for all my money spent is awesome!! Especially when all I have to do is put in my number and get rewards back! I love Fivestar and I’m very glad I signed up!

    Positive

    I love Fivestars because I eat out ALOT. Being able to get something back for all my money spent is awesome!! Especially when all I have to do is put in my number and get rewards back! I love Fivestar and I’m very glad I signed up!

    Negative

    The only thing I don't love about Fivestar is that I want rewards faster!! I know that means spending more and thats okay Fivestar is awesome!!!

    Read More...
  • Reviewer Name: Natalie V.
    Position: Animal tech
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    love it!

    Date: May 01 2019
    Summary

    very good

    Positive

    very easy to use, user friendly and keeps me coming back

    Negative

    sometimes points don't register :(:(

    Read More...
  • Reviewer Name: Diane W.
    Position: Cashier
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A little more please 😀

    Date: Apr 25 2019
    Summary

    Positive but I want even more coupons more often. There should be spend one hundred or more receive an extra 10%( on top of earned 20% if applicable) promotions, and percentages off equipment days, percentages off toys days, percentages off clothing days, etc.

    Positive

    Efficient way to keep “stars” and use them at once upon a child store. Quick way to be notified of promotions and easy to use in store and on my phone.

    Negative

    I wish there were more specialized promotions sent to my email encouraging me to shop more often

    Read More...
  • Reviewer Name: Tacey H.
    Position: N/A
    Has used product for: Free Trial
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fivestars at The Cashew

    Date: Apr 24 2019
    Summary

    Fast, easy, and rewarding! It takes very little effort to reap great rewards.

    Positive

    Ease of use! It tracks items purchased and provides additional incentives for future purchases.

    Negative

    Nothing that comes to mind. Other than having an easier review process.

    Read More...
  • Reviewer Name: Helen R.
    Position: Housewife
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Awesome Opportunities

    Date: May 04 2019
    Summary

    Easy transactions! Awesome opportunity to earn rewards and wish all stores used system!

    Positive

    Ease of use! Great earning opportunities! Makes others aware of awesome trustworthy places to shop!

    Negative

    Can't think of any cons! Seems to be working just fine! No problems or complaints here!

    Read More...
  • Reviewer Name: Jaime P.
    Position: Optician
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Want a best friend who keeps you up to date digitally on all the hottest sales and deals!!

    Date: Apr 29 2019
    Summary

    Love receiving points with fivestar! The more I shop, the more I save! Who diss t need that digital friend who keeps you informed of events you may have missed on your own! Thank you five star for keeping me in the loop all the time!!!

    Positive

    Five star is like magic!! Thinking about dropping by your fave boutique for a little retail therapy? No need to worry five star has your back with the hottest deals, savings, coupons and events that keeping you looking great for less!! Your fave store is also having their one year anniversary this weekend...five star to the rescue!! So you don’t miss those free swag bags!

    Negative

    Yeah right!!! NONE!! So easy to use, just requires your phone number than the rest is history! Or instant savings. Shall I say!!!!

    Read More...
  • Reviewer Name: Amanda K.
    Position: Daycare Provider
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
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    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fantastic!

    Date: May 01 2019
    Summary

    Awesome! Great savings! Glad they send me alerts via text that I have savings to use. They also send me discounts to get me to go to the resteraunt again.

    Positive

    Easy to use and gives great discounts! I love how it texts me to let me know there are savings to be had!

    Negative

    Wish there was just something to scan at the resteraunt instead of giving them my phone number.

    Read More...
  • Reviewer Name: Danae B.
    Position: RN
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Love being rewarded

    Date: May 01 2019
    Summary

    Easy to use in multiple businesses and convenient with every purchase.

    Positive

    I love being rewarded for things I buy no matter what. Occasionally I get a free drink just because and other times I save my earned points for free coffee! Easy to enter you phone number and have as an app.

    Negative

    I can't think of any cons. It is so easy to use I wish more local businesses used it.

    Read More...