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What is Fivestars?

Are you looking for a more effective method to connect with your customers? Fivestars is currently utilized by more than 14,000 businesses to increase customer return rates by twofold through marketing tools that leverage text, email, and mobile applications. To help you enroll customers, we offer a complimentary Customer Touchscreen. Our AutoPilot feature, alongside Unlimited Promotions, ensures that you consistently remain top-of-mind for your customers by delivering the perfect offer at the ideal time. In addition, we furnish comprehensive reports that analyze your customers' spending habits and visit trends, enabling you to make informed decisions. This combination of features not only enhances customer engagement but also boosts your business's overall performance.

Pricing

Price Starts At:
$299 per month

Screenshots and Video

Company Facts

Company Name:
Fivestars Loyalty
Date Founded:
2011
Company Location:
United States
Company Website:
www.fivestars.com
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Fivestars Categories and Features

Loyalty Management Software

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Customer Loyalty Software

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
  • Reviewer Name: Rogelio R.
    Position: Crew members
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great services

    Date: May 08 2019
    Summary

    Great its always easy and self explanatory. Accurate and always worth it

    Positive

    Love that you can earn points and how every shop has it's own givebacks system for doing business with them!

    Negative

    Nothing I can think of is a problem with the services

    Read More...
  • Reviewer Name: Lauren S.
    Position: Veterinary Assistant
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fivestars

    Date: Apr 28 2019
    Summary

    I tend to spend a lot on the things that I like and this app has given me rewards for doing so. It also gives me info on the place that I'm going to that uses Fivestars.

    Positive

    This app allows me to get more for my money! I tend to spend a lot on the things that I like and this app has given me rewards for doing so. It also gives me info on the place that I'm going to that uses Fivestars.

    Negative

    I have yet to see a con to this app. It gives me more for my money. I guess if there was anything to improve on is if there can be anymore info added to the app as far as things about the business I'm going to.

    Read More...
  • Reviewer Name: Jennifer H.
    Position: Wine attendant
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Its ok

    Date: Oct 18 2019
    Summary

    I would say it's a success! Overall, and for those who are good at keeping up with it it's probably geeat!

    Positive

    It's easy to use. I usually forget but it's right there and simple

    Negative

    I forget to use it. Need to be able to just scan barcode instead of typing crap in

    Read More...
  • Reviewer Name: Christian Kenneth P.
    Position: Arch Tech
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Purchase with Benefits

    Date: Apr 26 2019
    Summary

    Incredibly good so far! Will highly recommend this to people.

    Positive

    Been using this for years and purchases I make in Sentry Box hurts less in the wallet when you can redeem it for value. Incredibly happy with their services and would always use it whenever a chance presents itself.

    Negative

    Fairly limited places to use at the moment, but hopefully more places accommodate their rewards program.

    Read More...
  • Reviewer Name: Deb C.
    Position: Farmer
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Theoretically excellent

    Date: May 02 2019
    Summary

    It seems to work well - easy process and nice bonuses.

    Positive

    It's an easy process - just get to the head of the line, put in my phone number, and that's it.

    Negative

    I forget to check what my bonuses are before I order. I've got enough to take my family to lunch but by the time I put in my number and view the options, my husband has paid the bill and it's too late. Someday, maybe. For now, it's like having a pizza savings account.

    Read More...
  • Reviewer Name: Danielle L.
    Position: HR
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Reward Earning Program

    Date: Apr 30 2019
    Summary

    It’s a great reward earning program. So easy to use, just type in your phone number at checkout. It’s exciting earning your way towards discounts and bonuses at places I’m already shopping. Occasionally I’ll even receive surprise discounts.

    Positive

    Super easy to use.
    The app is easy to navigate and not muddled with a bunch of useless stuff.
    Great earning rewards at places I’m already shopping.
    Never receive an annoying amount of notifications.

    Negative

    Wish there were more places that used it but we do live in a small town so this could vary depending on location.

    Read More...
  • Reviewer Name: Rachel M.
    Position: Baker
    Has used product for: Free Trial
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    5 stars for Fivestars!

    Date: Apr 26 2019
    Summary

    I get excited whenever I find a new place with Fivestar by the register!

    Positive

    Easy to use, love the perks and reminders to check out my favorite places.

    Negative

    Kind of confusing to read when I first saw it. Seeing perks vs using a perk. The screen doesn’t stay on long enough to read the whole thing most of the time bc I’m busy paying and then it disappears. I still love it though!

    Read More...
  • Reviewer Name: Missy N.
    Position: Business Office Coordinator
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy and Fun to use

    Date: Apr 30 2019
    Summary

    It's a great app for getting deals on the places I love to go.

    Positive

    Rack up points at places you frequent. Get alerts for specials and deals. Very user friendly.

    Negative

    I wish more places used Fivestars in my area.

    Read More...
  • Reviewer Name: Kierstin C.
    Position: Dishwasher
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Amazing!

    Date: Apr 25 2019
    Summary

    Great app! Easy to use! Has been my favorite app to use to keep track of all my rewards and always tells me when I get a new one!!

    Positive

    Easy to use , Always alerts me when I get points, someone sends me a reward etc,. Keeps my rewards organized and easy to get access of!

    Negative

    Nothing!! Everything’s great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Read More...
  • Reviewer Name: Alice K.
    Position: Chief Google Queen
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A pleasant surprise!

    Updated: Apr 25 2019
    Summary

    Punch in numbers.
    Get points.
    Redeem points.
    Duh.

    Random sentence to meet the 50 character requirement.

    Positive

    I love getting points for everyday purchases at Vivel Crepes. I plan to redeem some soon.

    Negative

    I need more points.

    Random sentence to meet the character requirement.

    Read More...
  • Reviewer Name: Maya D.
    Position: Student
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fivestars

    Date: Apr 30 2019
    Summary

    It’s quality app and helps me use my rewards to my favorite juice bars and everything.

    Positive

    I love how easy the app lets you get rewards to the places you go to daily. It makes it easy to find out information of stores and everything near you.

    Negative

    I loved everything about it, there is nothing I didn’t like.

    Read More...
  • Reviewer Name: Alyssa M.
    Position: Sales Associate
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Pretty Good!

    Date: May 01 2019
    Summary

    I love the app. I've had it for a little under two years now and I will continue to use it indefinitely!

    Positive

    I like getting notifications on deals in my area, as well as notifications when I have rewards to use.
    The app is easy to use and their support team has always helped me with everything I need!

    Negative

    The app is a little bit slow-running on my phone if I have more than three apps running and I know it's not just my phone, but that isn't a real problem. It's nothing that would hinder my recommending the app to someone else.

    Read More...
  • Reviewer Name: Fallon A.
    Position: Sales Manager
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Awesome

    Date: Apr 28 2019
    Summary

    Great! It’s easy to use and I love the discounts. I tell all my friends about it.

    Positive

    I like that I can get discounts on products or services that I regularly use.

    Negative

    Nothing that I can think of. Maybe if 5 stars was offered at more places

    Read More...
  • Reviewer Name: Charlene W.
    Position: Consultant
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Highly Satisfied

    Date: Apr 26 2019
    Summary

    If I have accumulated certain points, the check-out person always mentions it to me. They are very good. Overall I hope you continue to offer this.

    Positive

    I do like five stars in my interaction at GTM. The prices at GTM are good to start and then Fivestars make it even better!

    Thank you and keep up the good work!

    Negative

    I have not had any experiences that were negative. If I have accumulated certain points, the check-out person always mentions it to me. They are very good.

    Read More...
  • Reviewer Name: Jared L.
    Position: Barista
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fivestars

    Date: Apr 25 2019
    Summary

    Nice to have some incentive to return. I think it's much better than having nothing.

    Positive

    That it give your name when you input your number.

    Negative

    That the points do not add up very quickly with some restaurants. I would return far more if it was at least a little more points per dollar.

    Read More...
  • Reviewer Name: Kristin C.
    Position: Caregiver
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Awesome app

    Date: May 01 2019
    Summary

    Great app
    Never had any problems yet will keep using for a long time I'm sure

    Positive

    It helps me keep track of my memberships overall a awesome application

    Negative

    Nothing so far that I can think of it's great!!!!!

    Read More...
  • Reviewer Name: Rebekah K.
    Position: Material Handler
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Ease Of Use
    Cost
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Savings

    Date: Apr 29 2019
    Summary

    I love saving money. At local retailers what better way than 5 star simple and easy. Put in your number get your savings coupons and more.

    Positive

    I like the text messages I receive with specials going on at the stores I like to shop at. Having those coupons available with just putting in my phone number is simple and easy. No cutting paper and no looking thru apps.

    Negative

    Nothing really I have had no real issues. Has been simple to use.

    Read More...
  • Reviewer Name: Larissa G.
    Position: Supervisor
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fivestars

    Date: Apr 25 2019
    Summary

    I love using this product overall! I love telling my customers about the system because it makes them overjoyed knowing they are taken care of.

    Positive

    I love how easy it is to use. It is simple and up-to-date. I get excited to see all my points build up and keep track of all my discounts. A good amount of people in my area are now using this product, so that helps too. The app and the tablet in stores are very easy to use.

    Negative

    The amount of time I am able to see my discounts. I have only had one or two run ins with the tablet itself that I wasn't sure how to fix, but the support team was more than happy to help me.

    Read More...
  • Reviewer Name: Jami K.
    Position: Administration
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Helpful when Indecisive

    Date: Apr 27 2019
    Summary

    Good, no complaints and its a convenient feature to have on my mobile, without needing to remember something every time I go out to eat.

    Positive

    I like that you don't have to keep track of your points separately and that it always reminds you about deals you have. And you don't have to carry frequent buyer cards! My wallet is so much lighter these days

    Negative

    I don't like getting multiple reminders for the same place of business or discount. Becomes overwhelming.

    Read More...
  • Reviewer Name: Christina I.
    Position: Registration
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Five Stars is so easy

    Date: Apr 28 2019
    Summary

    A fantastic product to use for local stores. I love using this software.

    Positive

    What I like about this product is that it actually gives you the best deals each time you use it. Once you use it for a product it finds better deals for you. This is a great application to use.

    Negative

    There really isn't a con, but the expiration of the deals can be quick.

    Read More...