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What is Fivestars?

Are you looking for a more effective method to connect with your customers? Fivestars is currently utilized by more than 14,000 businesses to increase customer return rates by twofold through marketing tools that leverage text, email, and mobile applications. To help you enroll customers, we offer a complimentary Customer Touchscreen. Our AutoPilot feature, alongside Unlimited Promotions, ensures that you consistently remain top-of-mind for your customers by delivering the perfect offer at the ideal time. In addition, we furnish comprehensive reports that analyze your customers' spending habits and visit trends, enabling you to make informed decisions. This combination of features not only enhances customer engagement but also boosts your business's overall performance.

Pricing

Price Starts At:
$299 per month

Integrations

All Fivestars Integrations
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Screenshots and Video

Play Video Fivestars-CheckIn Fivestars-InStore Fivestars-Redeem

Company Facts

Company Name:
Fivestars Loyalty
Date Founded:
2011
Company Location:
United States
Company Website:
www.fivestars.com
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Fivestars Categories and Features

Loyalty Management Software

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Customer Loyalty Software

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

More Fivestars Categories

Fivestars Customer Reviews

Write a Review
Filters:
Rating
Org Size
User Type
How Long Used
How Often Used
  • Reviewer Name: Anna R.
    Position: Teacher
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Greatness

    Date: Apr 29 2019
    Summary

    With the app I am able to discover new and different business around my area.

    Positive

    I get to enjoy greatness from many businesses and at the same time receive great rewards with Fivestars so I give them 5 stars.

    Negative

    None. There have been no issues since I've started using the app.

    Read More...
  • Reviewer Name: Barbara W.
    Position: Disabled
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Love It

    Date: Apr 28 2019
    Summary

    Earning free stuff brings me back. .

    Positive

    Rewards are the best reason to continually use the app

    Negative

    Nothing .

    Read More...
  • Reviewer Name: Chloe Z.
    Position: Designer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    awesome app to save $$

    Date: Apr 28 2019
    Summary

    I love using my app that just put in my # to track my reward and saving $$ instead of having many of those reward card in my wallet.

    Positive

    easy to just put in your phone # every time while ordering

    Negative

    I would like to have a function that can view my overall reward, so that I can keep tracking my reward.

    Read More...
  • Reviewer Name: Geraldine V.
    Position: Student
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Five stars

    Date: Apr 29 2019
    Summary

    It was good I got a discount for various places in my area

    Positive

    I like how it gives me discounts on items I regularly buy from local businesses

    Negative

    I wish there was a way to scan the app to receive points it’s too long to type my phone number

    Read More...
  • Reviewer Name: David K.
    Position: IT
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fivestars

    Date: May 02 2019
    Summary

    I would prefer a cash discount on future purchases rather than freebies. Often the freebie is a drink or a bag of chip etc. and I may not want or plan to purchase those things. Where 2 dollars off would be nicer.

    Positive

    Discounts are good, but the service is not available at many places. I wish there were an app or better way of tracking.

    Negative

    It is hard to use when dining at a sit down restaurant when you pay the waiter.

    Read More...
  • Reviewer Name: Claudia W.
    Position: Associate
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    What I think of FiveStars

    Date: Apr 29 2019
    Summary

    My overall experience with FiveStars has been completely amazing. I have no complaints whatsoever

    Positive

    FiveStars is a very great app. I love the fact that I’m easily able to track the amount of points I have and I also love that it lets me know how many points I need before receiving my next award. Overall, it’s very convenient and I will continue to use FiveStars :)

    Negative

    I don’t have any cons regarding FiveStars. I know it will continue to be an amazing app and I’m pretty sure there are going to be even more features added. Excited to see what the future holds

    Read More...
  • Reviewer Name: Chris B.
    Position: Graphic Desigber
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Love this experience.

    Date: Apr 24 2019
    Summary

    I started using five stars when I bought some water at a aquarium store... before I knew it I was getting free water from my reward that I was getting from visiting other places.

    Positive

    I love how easy it is. It is great that you earn loyalty points for every dollar you spend and many different locations that include many different products and/or services, then you can redeem the rewards at any of the five stars places.

    Negative

    I can't really say there is much I dont like about this.

    Read More...
  • Reviewer Name: Ernie N.
    Position: Disability
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Awesome Surprise Discounts

    Date: May 04 2019
    Summary

    Great experience so far can hope for more places in the future

    Positive

    Awesome surprise Discounts that can be used where I go

    Negative

    Need more places in my area that use this! Awesome is all I can say

    Read More...
  • Reviewer Name: J B.
    Position: Office Manager
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Loving Fivestars App!

    Date: May 02 2019
    Summary

    Easy to use and great rewards offered by local restaurants.

    Positive

    I love how easy it is to use and how many of our favorite local places participate!

    Negative

    The map features don't always work correctly, but I'm sure that will get better.

    Read More...
  • Reviewer Name: Autumn N.
    Position: Cashier
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Review

    Date: Apr 26 2019
    Summary

    Good experience, cannot complain. Been using and it keeps me up to date.

    Positive

    Good way to keep customers in the loop with deals and pricing.

    Negative

    I think we need a domain, like an app or website that is MORE interactive.

    Read More...
  • Reviewer Name: Zachary R.
    Position: Student
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Helpful rewards program.

    Date: Apr 25 2019
    Summary

    I'm a fan of the product. I think it works well, it doesn't try too hard to be something it's not, and it makes my life easier.

    Positive

    I love that I can get rewarded at local shops that I consistently go to. Five stars make it so much easier than having a punch card for every single shop. Instead, I can simply type in my phone number, and have all the rewards and points right in front of me, every time.

    Negative

    Sometimes my phone number will disappear off the screen a couple of seconds after I typed it in, and I don't know if a received a reward.

    Read More...