What is Fivestars?
Are you looking for a more effective method to connect with your customers? Fivestars is currently utilized by more than 14,000 businesses to increase customer return rates by twofold through marketing tools that leverage text, email, and mobile applications. To help you enroll customers, we offer a complimentary Customer Touchscreen. Our AutoPilot feature, alongside Unlimited Promotions, ensures that you consistently remain top-of-mind for your customers by delivering the perfect offer at the ideal time. In addition, we furnish comprehensive reports that analyze your customers' spending habits and visit trends, enabling you to make informed decisions. This combination of features not only enhances customer engagement but also boosts your business's overall performance.
Pricing
Integrations
Company Facts
Product Details
Product Details
Fivestars Categories and Features
Loyalty Management Software
Customer Loyalty Software
-
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Very simple
Date: Apr 27 2019SummaryIt's a very simple app but it tells me an overview of my account, which is really all I need to know.
PositiveNot a lot of clutter. There's very little on the dashboard so it's easy to see your rewards.
NegativeThere's no way to see more detail if you want to.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great concept
Date: Apr 25 2019SummaryGreat, positive experience with Fivestars. Need to expand to more stores.
PositiveRewards for everyday shopping. Monitored easily via the app.
NegativeNot available everywhere. Limited options for stores. No instructions on actually claiming the rewards from vendors.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great App
Date: Apr 26 2019SummaryGreat Experience and Love the Deals that are offered. Keep it up!
PositiveBeing able to accumulate points
Saving on Purchases
Being notified of new offersNegativePromotions do not last long enough.
Read More...
Should get more points for more products -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Awesome service
Date: Apr 25 2019SummaryGreat app, glad I was able to get
Some freebies out of it.PositiveThis app is pretty great, I love recovering free items when I purchase food... it’s a must have app for every company
NegativeNever had any issues so there ain’t no cons. Well maybe if all company starts using them.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
How can you complain about free things
Date: Apr 27 2019SummaryLoves it. Like I said free things are great and the coupons are great
PositiveMany different stores subscribe to this so I don't have to have all these stamp cards
NegativeApp would be better, I just use my phone number and receive texts. No reason to use the app yet
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Awesome software
Date: Apr 29 2019SummaryOverall big fan of this over over a card for each please I go to in town. I love that tons of places in Chico use it!
PositiveI like that I don’t always have to have a punch card to gain rewards. Environmentally friendly and more convenient.
NegativeI can’t think of any cons besides maybe it might not be as cost effective as punch cards, but I have never worked anywhere with one so that is just an assumption which could be incorrect.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Excellent product! Very rewarding!
Date: Apr 29 2019SummaryI love this system! It’s fantastic and makes me feel like I’m INVESTING my money spent on things (You get free items after spending a certain amount of money!). I find the system to be reasonable and WORTH it and I’ve already enjoyed many FREE items/meals/etc...with my purchases and birthdays by now!
PositiveGetting FREE items after making a certain number of purchases at my favorite places!
NegativeHaving to spend up to $100 first before a free item is available.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
five stars for fivestars!!
Date: May 02 2019Summaryfivestars is easy to use, and provides customers with an alternative to carrying around chunky wallets everywhere
Positivequick, there is close to zero lag.
accessible, rarely shut off/ out of serviceNegativeI haven't used the software long enough to see any particular cons about it
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
easy.
Date: Apr 24 2019Summaryit's a super easy way to earn rewards for stuff i was already doing anyway.
PositiveI love how easy fivestars is to use as a customer, and how many places there are for me to use it.
Negativei'm not thrilled with the constant text messaging of offers, but i could opt out if i were that bothered by it.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Amazing savings!
Date: Apr 29 2019SummaryThis is an awesome app! I tell friends and family about it and highly recommend it. Thank you!
PositiveIt is a great way to earn points toward free items at a great variety of businesses. The birthday deals are unbelievable! I also appreciate the random freebies that pop up throughout the year. I have discovered businesses that I wouldn't have found otherwise.
NegativeI have had no negative experiences, other than occasional lags on my previous phone (Galaxy S7). No problems on my Galaxy Note 8.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Love it!
Date: May 12 2019SummaryReward points add up quickly and it's free what more could You ask for?
PositiveFivestars helps me keep track of my rewards points for various restaurants. Easy to use. I love it!
NegativeThere isn't anything that I don't like about Fivestars. What can I say?
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
I wish more retailers were using this
Date: Apr 29 2019SummaryA huge fan of having multiple spots in one account and the variety of ways in which I can earn points is fantastic.
PositiveEasy to use. Whether it is using my card or typing in my phone number the ease of use is unmatched. Being able to use the same rewards program at a variety of places is amazing.
NegativeNot more widespread. I wish more small businesses would adopt this product and let the app work for them.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Easy to use!
Date: May 03 2019SummaryI like it and we really like Bibingers so I have been fortunate enough to accumulate a bunch of points so allow me to receive some nice benefits.
PositiveI like that I don't need a card and I can just supply my phone number to get my points.
NegativeI wish it was available at more vendors as I would love to be able to accumulate more points!!
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Recommend this app
Date: Apr 28 2019SummaryOutstanding. .
PositiveEarning points towards free stuff. Finding nearby business that sells the same product or products of interest
NegativeNone I can think of at the moment.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Quick and efficient
Date: Apr 24 2019SummaryQuick and easy, super efficient and easy to put your information in to see your points
PositiveAccessibility and ease of use , plus the size of the actual machine makes it easy to see
NegativeN/a there are absolutely no cons to the system, wish itd be easier to change phone numbers
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Good loyalty program
Date: May 01 2019SummaryIt is good to have the app. It is very user-friendly, have good deals in some stores. However, the business network has to be larger in order to have more businesses participate in the app.
PositiveIt provides you rewards when your purchases are at a certain level.
Points never expire.NegativeNot many businesses participate or some do not actively promote the use of the app.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Fivestar’s Review
Date: Apr 26 2019SummaryI appreciate this feature because it gets me free rewards from the place I love but it has its flaws. Overall great though!
PositiveI like the rewards I gain from it. It also gives me incentive to come back to the restaurant to gain points.
NegativeI don’t like how you have to type in your number everytime, it should automatically add points when you put in your credit card. As well as it being on the slower side to gain points.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
The Devils in the details
Date: Apr 27 2019SummaryThe overall experience that I have a Smallcakes Is above and beyond with customer service. Every hostess has a wonderful personality and cleanliness about the way they conduct their business.
PositiveHello my name is Steven. I go to Smallcakes once in a while to pick up fresh cupcakes they are the most delicious moist tantalizing tasty cupcake with a variety of flavors that I have ever come up on. It seems as though every time I come in there the offers a free cupcakes always pops up my phone once I’ve left which in turn leads me to go back again and again find by me with all the different varieties and the specials I have no problem picking different types.
NegativeThe only problem that I have is that my wife considers me the devil because once I come back from Smallcakes I normally get a half dozen and she said I shouldn’t bring those into the house because they’re irresistible. I don’t want to be considered the devil But those cupcakes are so tempting. Beware!!!!
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
I like it
Date: May 02 2019SummaryI think this is a modern way to reward customers' loyalty. It's all digital - no punch cards to keep up with.
PositiveIt's an easy program to use. I like the rewards. They have the device located at the register, so you see it before you check out.
NegativeI have no complaints. It's been a delightful experience.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Supporting Local Business and Reaping The Rewards!
Date: Apr 29 2019SummaryIt is an excellent program and allows me to consider all my local, independently-owned business to take my business to before thinking of any other chain stores, restaurants or businesses. It has been an excellent relationship and I have never been disappointed: quite the contrary --- I have been surprised and pleased!
PositiveThe process is so easy, often with the cashier or customer service person at each establishment reminding you to enter your phone number to be eligible for the instant rewards.
NegativeI love everything about it, no complaints whatsoever!
Read More...