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What is Fivestars?

Are you looking for a more effective method to connect with your customers? Fivestars is currently utilized by more than 14,000 businesses to increase customer return rates by twofold through marketing tools that leverage text, email, and mobile applications. To help you enroll customers, we offer a complimentary Customer Touchscreen. Our AutoPilot feature, alongside Unlimited Promotions, ensures that you consistently remain top-of-mind for your customers by delivering the perfect offer at the ideal time. In addition, we furnish comprehensive reports that analyze your customers' spending habits and visit trends, enabling you to make informed decisions. This combination of features not only enhances customer engagement but also boosts your business's overall performance.

Pricing

Price Starts At:
$299 per month

Screenshots and Video

Company Facts

Company Name:
Fivestars Loyalty
Date Founded:
2011
Company Location:
United States
Company Website:
www.fivestars.com
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Fivestars Categories and Features

Loyalty Management Software

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Customer Loyalty Software

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

More Fivestars Categories

  • Reviewer Name: Peter H.
    Position: Underwriter
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good value

    Date: Apr 25 2019
    Summary

    My co-workers and I come here once a week. We love the value, the portion sizes and the salsa bar.

    Positive

    Quick service
    Reasonable prices
    Friendly staff
    Excellent salsa bar

    Negative

    Nothing. It’s a good go-to Mexican place when you want simple yet tasty food.

    Read More...
  • Reviewer Name: Mariana C.
    Position: Student
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    amazing

    Date: May 01 2019
    Summary

    quick and effective, great deals, fun and simple!

    Positive

    great deals all around at your favorite places! it makes my day when i get $2 off a $10 juice

    Negative

    I don't like how some deals are very low after going to a certain place a lot.

    Read More...
  • Reviewer Name: Lyndsey N.
    Position: Self employed
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fivestars

    Date: Apr 29 2019
    Summary

    Great experience haven’t had a issue. Just wish more stores used Fivestars

    Positive

    Like earning coupons and savings for stores I shop at that use Fivestars

    Negative

    I haven’t had any problems. I wish more stores would have this so I could earn more points with other stores I like

    Read More...
  • Reviewer Name: Jackie C.
    Position: None
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great!!

    Date: Apr 26 2019
    Summary

    Great job on all the places that serve what I want! I never know which place I get an alert from. Love the ease of this.

    Positive

    I look getting the information in my email alerting me to great deals from places I love!!!

    Negative

    None that I can see. Works great and everyone should be using it!

    Read More...
  • Reviewer Name: Mike G.
    Position: President & CEO MJG Western Exp & Development, LLC
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent Customer Rewards...

    Date: Apr 28 2019
    Summary

    As I said, using this customer rewards system is so simple....just enter your phone number, get credit for your purchased $$ and it relates back to me in the form of $$ off in future purchases or $$ discount coupons to other familiar retailers in the area. Smart geographic orientation,....shop where you live and work and take advantage of those retailers in those areas.

    Positive

    Easy, fast, simple,....fair. Offers rewards at many retail locations, including several that I frequent.

    Negative

    Really,...it's so simple to use,...there is nothing I can think to criticize it for.

    Maybe "limited" participants on the retail side. But as that base continues to expand, the service becomes more valuable and desirable.

    Read More...
  • Reviewer Name: Justin W.
    Position: Student
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    easy to use

    Date: May 03 2019
    Summary

    Enjoy using hasn't given me much problems and is easily to collect points and keeps me informed every time I collect them

    Positive

    Your system is easy to use and allows to collect points very easily and nice setup for the way you collect your points

    Negative

    So far I haven't really seen any cons so don't have much to say about that

    Read More...
  • Reviewer Name: Wenyu C.
    Position: Student
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    SAVE YOUR WALLETTT

    Date: Apr 28 2019
    Summary

    love this app, would recommend to anyone who has nearby stores where five stars can be used. very good discount regarding that boba stores barely have discounts. would love to see it at more stores around!!!

    Positive

    I am in the bay area where so boba stores are around. This app will help you to save a lot of money especially if you tend to go to the same stores. Entering phone numbers at the store is very convenient to collect stars.

    Negative

    i suggest having activation for certain coupons so the expiration dates can be more reasonable, seeing coupons just expire kinda sad

    Read More...
  • Reviewer Name: Eva R.
    Position: Realtor
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great

    Date: Apr 28 2019
    Summary

    Amazing great bonuses great rewards. User friendly

    Positive

    Easy to use . Great rewards. Great bonuses. User friendly

    Negative

    Nothing. There is really nothing I would change very easy to use and enjoy the system

    Read More...
  • Reviewer Name: Joshua A.
    Position: Cabinet builder
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best app ever

    Date: Apr 28 2019
    Summary

    Overall you get money back for things you buy. And the app helps you keep it simple

    Positive

    I love this app because you get cash back and great deals.

    Negative

    Sometimes when things are on sale you dont get points for your purchase.

    Read More...
  • Reviewer Name: Pamela I.
    Position: Retired
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great program for small businesses!!

    Date: Apr 24 2019
    Summary

    Love this app for putting me in touch with great people! Restaurants, hair salons, specialty food shops... all with great vibes from good people

    Positive

    The folks who work 6 days a week to keep the doors open doing something they love deserve to have a rewards program for their faithful. It's also a great way to find such establishments when you're in a new area. Brilliant idea!

    Negative

    No enough small businesses know about you... Yet! Spread the word and get more to participate.

    Read More...
  • Reviewer Name: Jan B.
    Position: Consultant
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Spotty

    Date: Apr 27 2019
    Summary

    Hit or miss...again, the quality of the program is dependent on the waiters, when you can’t enter your number into the system and have to rely on someone else.

    Positive

    Great way to earn perks, Five stars is wonderful when the store has the app at the point of sale.

    Negative

    At some stores, restaurants (tasty pot), the waiter doesn’t always enter your info. Into the five star system. Its happened to me several times at one restaurant and makes me less inclined to participate.

    Read More...
  • Reviewer Name: Aaron G.
    Position: Entrepreneur
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Convenient app

    Date: Apr 30 2019
    Summary

    I enjoy Fivestars because I am rewarded for purchases I will be making anyway. The free offers are a bonus also.

    Positive

    Occasional free offers and upcoming sales. The app is easy to use and allows you to track your points. It also shows you vendors that use the Fivestars reward system.

    Negative

    Takes quite awhile to gather points. I spend quite a bit at the health store and I don't need to return each week but it still takes awhile to gain "points" for actual cash off products

    Read More...
  • Reviewer Name: Haley R.
    Position: Server
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    I love this app

    Date: May 02 2019
    Summary

    I love it wish it had better deals and that the points thing is sorted out

    Positive

    I like if you have it gives coupons for the stuff I already have to buy

    Negative

    Sometimes I don't think I'm getting full point for example at aquarium depot if I spend like $30 I only get like 19 points and it's supposed to be a dollar a point

    Read More...
  • Reviewer Name: Michael angelo D.
    Position: Mail man
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very convenient

    Date: May 01 2019
    Summary

    Overall good perk system it’s good to see what’s around and what store have it I know it will grow.

    Positive

    Text messages reminding you if you receive and when they expire

    Negative

    Not a lot of stores carry Fivestars would like to see more stores use it

    Read More...
  • Reviewer Name: Van B.
    Position: Student
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Convenient and rewarding

    Date: Apr 28 2019
    Summary

    Pretty solid, not much to complain about. I appreciate the simplicity of it especially.

    Positive

    Convenient with the phone number and seeing your reward status/progress. Available at a lot of places I frequent that accept card. Also saves hassle and paper compared to stamp cards!

    Negative

    Sometimes not enough time to view my progress and rewards (it’s like 10-15 seconds or something).

    Read More...
  • Reviewer Name: Kay R.
    Position: Office Manager and Kindergarden Teacher
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    good way to get points and special offers

    Date: May 07 2019
    Summary

    I still favor using the app and will be likely to shop at retailers that carry this point system (if not their own) versus other companies where I don't get rewarded for my business purchases.

    Positive

    It's an easy app, that I've had since back in the days when they gave you a mini key card for your key chain.

    Negative

    Not all the retailers carry this app anymore. So it's harder to get credited for ones points, so I only shop at vendors that give some sort of reward system.

    Read More...
  • Reviewer Name: Lori S.
    Position: Mom
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Love it

    Date: May 02 2019
    Summary

    Overall it great you just need to get more restaurants on board.

    Positive

    So easy to use at the restaurant, just give my phone number.

    Negative

    Not enough restaurant selection. You really need to get more restaurants to join your group.

    Read More...
  • Reviewer Name: Alex S.
    Position: N/A
    Has used product for: Free Trial
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    It’s a good program!

    Date: Apr 26 2019
    Summary

    It’s a well done, well functioning, and great program overall! It works properly, and if you have any problems, you can find assistants who can take a look, and fix them! It’s a great program!

    Positive

    I save a lot of money when I shop at Fivestars sponsored stores (idk if that’s the proper title for that, so just bare with me on it) frequently!
    The point systems make sense, and they work well!
    It’s a solid, functional, system!
    If you have any issues with program, someone will always help you out with your problems!

    Negative

    I have nothing negative to say about it! I have never ran into any problems with it!

    Read More...
  • Reviewer Name: Ellis T.
    Position: Student
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Chatime five star rewards

    Date: May 02 2019
    Summary

    My overall experience has been really good. I have accumulated over 60 points with this system and I have been able to do this with ease.

    Positive

    Only need your cellphone number
    Easy access to get points
    Points are easy to track

    Negative

    At one point I couldn't see how many points I had.

    Read More...
  • Reviewer Name: Danyelle H.
    Position: Analyst
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fun, easy to use and remember

    Date: Apr 28 2019
    Summary

    Great! Fun to use, wish more places had it and always excites when one does.

    Positive

    Easy to use, easy to remember to use, build points and earn rewards without thinking about it- at the places I go to often.

    Negative

    Some businesses have reward tiers that are easier to reach, some it can take forever to save points.

    Read More...