List of Freshdesk Integrations
This is a list of platforms and tools that integrate with Freshdesk. This list is updated as of April 2025.
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Addigy simplifies the process for IT administrators to manage and secure Apple devices remotely through its SaaS solution. It stands out as the sole multi-tenant platform for managing macOS, iOS, iPadOS, and tvOS devices across various clients and locations. Users can customize device configurations, patch systems, and maintain them according to their preferences. This not only promotes operational efficiency and saves time but also fortifies managed networks against cyber threats. Additionally, it prioritizes user privacy while allowing integration with preferred IT tools seamlessly. Administrators can easily inventory and monitor every device, regardless of its geographical location, and connect with them remotely at the click of a button. Policies can be applied and enforced to ensure continuous compliance, and new devices can be deployed in under five minutes. The platform offers a plethora of features, ensuring users receive comprehensive support for all their management needs. Furthermore, Addigy provides flexible month-to-month or annual pricing options without contracts, granting access to all features without any extra or hidden fees.
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LiveChat serves as the quickest and most effective method for providing customer assistance. Recognized as a leading live chat and help desk solution for enterprises, LiveChat elevates teams into exceptional customer service representatives with its user-friendly and straightforward applications. Additionally, it provides an extensive range of add-on features designed to facilitate sales and marketing automation, alongside seamless integrations with various third-party customer relationship management (CRM) systems. This versatility makes it an invaluable tool for businesses striving to enhance their customer engagement strategies.
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FreshBooks simplifies the invoicing and billing process for small enterprises. Renowned as a leading accounting and invoicing solution, FreshBooks caters to both self-employed individuals and small businesses alike. By streamlining invoicing and billing tasks, it enables companies to focus on their passions and core activities. Its extensive array of robust features encompasses expense tracking, time management, and payment processing capabilities. Moreover, the FreshBooks mobile application empowers users to manage their finances from any location, enhancing flexibility and productivity. This combination of features and convenience makes FreshBooks an invaluable asset for any small business.
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Make serves as a dynamic visual platform that empowers individuals to design, construct, and automate a variety of projects, from workflows and tasks to applications and systems, all without the need for coding. This innovative tool is embraced by small and medium-sized businesses, scaleups, and teams around the globe, enabling them to accelerate their growth like never before. With Make, users can swiftly connect and create workflows, effectively allowing anyone to develop solutions akin to a developer and deploy them across diverse industries and business sectors in a significantly reduced timeframe and cost. Teams benefit from the ability to visualize, modify, and collaborate on processes, ensuring they can adapt and grow in alignment with their organizational needs. The platform facilitates the integration of sales and marketing tools, automation of customer journeys, enhancements in business operations, and the creation of bespoke backend systems. Engaging with Make is not only intuitive and playful, but also incredibly powerful, fostering creativity and innovation. Our vibrant Maker community demonstrates that when the act of building is infused with joy, the possibilities for achievement are boundless, inspiring users to push their creative limits.
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Cognito Forms provides an intuitive platform for building robust forms and user interfaces, making it accessible to all users, whether they are beginners or seasoned programmers. This tool empowers individuals to develop their own online applications that streamline workflows and increase efficiency. Additionally, Cognito Forms seamlessly integrates with existing software systems, enabling faster development and offering a digital alternative to traditional paper-based procedures. By blending advanced features with user-friendly design, Cognito Forms simplifies the task of managing complex tasks and automating repetitive processes. Utilize our drag-and-drop form builder along with a variety of free templates to craft aesthetically pleasing forms in no time. Furthermore, you can easily incorporate conditional logic or perform calculations, enhancing the functionality of your forms to further optimize your workflow.
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Product Fruits is an intuitive, no-code platform designed to enhance user adoption for web applications, enabling you to effectively onboard users and help them discover the value of your product while steering them towards their pivotal "aha moment." This comprehensive tool encompasses everything necessary to elevate user onboarding for your application, including interactive product tours, guides, walkthroughs, helpful hints, beacons, tooltips, onboarding checklists, in-app announcements, user feedback collection mechanisms, one-click bug reporting, and a built-in help center accessible via a Life Ring Button, along with a knowledge base for further assistance. Our clients have reported significant improvements in conversion rates, a decrease in user churn, and a reduction in support inquiries. Designed with the non-technical user in mind, the Product Fruits editor enables anyone to craft visually appealing onboarding experiences without requiring any coding expertise. We proudly serve SaaS companies across the globe, assisting them in boosting conversions, minimizing churn, and decreasing the volume of support tickets, all while ensuring that you can get started in less than five minutes, with a free trial option available for new users. With its user-friendly interface and powerful features, Product Fruits stands out as an invaluable tool for companies aiming to optimize their user engagement strategies.
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Samepage, a celebrated collaboration platform designed for teams, empowers users to work together effectively and enhance productivity. This software caters to teams of all sizes, providing a range of online collaboration features like video calls, task organization, and document sharing. Additionally, it seamlessly integrates with leading business applications, enabling users to streamline their workflows efficiently. By utilizing Samepage, teams can improve communication and coordination in their projects.
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Designing online forms can often be a daunting task, but Wufoo makes it a breeze. Our easy-to-use form designer allows you to effortlessly create contact forms, online surveys, and event invitations to collect vital information, registrations, and payments. The form builder is designed with user-friendliness in mind, providing ample customization options and design flexibility to match your style. You can easily connect to our platform, embed forms directly onto your site, or use our REST API for seamless integration. As responses flood in, we offer notifications via email or text, and you can set up real-time reporting to monitor your submissions effectively. Our award-winning builder features an exceptional interface, straightforward customization capabilities, a wide range of templates, and comprehensive reporting tools. Choose from over 400 ready-to-use templates tailored to your requirements, all easily customizable. Furthermore, you can create captivating visualizations with your own graphs, charts, and metrics while incorporating conditional logic to produce dynamic forms. In just a few minutes, you can start processing online payments with a Wufoo form, streamlining the entire experience. Discover the convenience and adaptability that Wufoo offers for your online form creation needs today, and elevate your data collection to a whole new level.
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X, formerly known as Twitter, stands as one of the largest social networking sites in the world. Immerse yourself in your interests and explore the conversations that resonate with you. Participate in lively discussions and keep abreast of global happenings. We believe that real change starts with honest dialogue. Your opinions matter in this space; you are embraced just as you are. Collectively, we can strive to maintain the quality of public conversations, focusing on what is just rather than what is easy. Become a part of our dynamic community and ensure your voice echoes within it, contributing to a richer tapestry of ideas and perspectives. Together, let's foster an environment where everyone feels empowered to share their thoughts.
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Zoom Team Chat
Zoom Communications
Streamline communication, enhance collaboration, elevate your team's success.Enhance your team's connectivity and streamline communication effortlessly. Included in your Zoom license, Zoom Team Chat fosters seamless interactions among team members. This platform not only keeps your teams linked but also facilitates smoother chat and video meetings. With enterprise chat and instant video calls, collaboration is simplified for teams and external participants alike. Achieving modern and effective communication is now within reach. You have the ability to establish a virtual workspace that enables every project participant to collaborate efficiently. Organizing the communication clutter becomes achievable, allowing you to save valuable time by swiftly locating messages and content pertinent to your discussions or projects. Initiating a meeting is straightforward, whether it’s in a group setting or one-on-one. Zoom meetings can accommodate up to 1,000 participants while delivering clear video, audio, and screen sharing capabilities. Engage in discussions across private or public channels organized by themes, teams, or projects. Share files, use emojis, and send screenshots effortlessly. Additionally, you can easily access contacts, messages, files, and other relevant information. With calendar integrations, your presence and status can be synced seamlessly, ensuring everyone is on the same page. Ultimately, this tool empowers teams to work smarter and more cohesively. -
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CoSupport AI transforms your support operations by streamlining workflows, speeding up response times, and innovating data analysis processes for better decision-making. Leveraging our proprietary AI technology, CoSupport AI provides solutions that are not only quicker and more accurate but also affordable and secure, thereby fostering business expansion and uncovering critical data insights. Our range of CoSupport AI products is designed to enhance customer support while delivering actionable insights derived from data. CoSupport Agent functions as an AI assistant that offers instant reply suggestions to streamline conversations. CoSupport Customer acts as a fully autonomous AI chatbot, delivering exceptionally accurate, human-like interactions with users. Meanwhile, CoSupport BI operates as an AI business analyst by providing insights, recommendations, and analytical conclusions based on your organization’s data. This comprehensive suite ultimately empowers businesses to optimize their support services and make well-informed strategic choices.
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Elevio serves as a comprehensive knowledge platform designed to help organizations capture, disseminate, assess, and refine their product knowledge effectively. Our platform is instrumental in fostering team growth while minimizing the burden of support inquiries. Additionally, enterprise teams can leverage our tools to streamline their knowledge management processes. By providing contextual answers to your customers or equipping your support agents with timely information, you can alleviate support demands, enhance customer satisfaction, and craft tailored knowledge experiences that align with your product offerings. Is your team implementing Knowledge Centred Service (KCS) effectively? Hub facilitates collaboration across your entire team, ensuring that all documentation remains accurate, current, and as detailed as necessary. Rooted in user feedback and data insights, this approach not only enhances user education but also empowers your organization to continuously improve its knowledge assets.
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The Qualtrics XM Platform™ serves as a comprehensive solution for teams, departments, and entire organizations to oversee four essential business experiences: customer, product, employee, and brand, all integrated into a single platform. More than 10,000 organizations globally, including a striking 75% of Fortune 100 companies and 99 of the top 100 U.S. Business Schools, utilize Qualtrics to design products that resonate with consumers, foster customer loyalty, cultivate an outstanding workplace culture, and establish memorable brands. By tuning into customer feedback, you can bridge experience gaps and boost both loyalty and sales. With the advanced capabilities of Qualtrics' Customer XM, you gain access to cutting-edge listening technologies, predictive analytics for business intelligence, and actionable insights to promptly address gaps in customer experience. This holistic approach enables organizations to comprehensively understand their customers, allowing for strategic actions that can lead to impactful results and long-term success. Ultimately, leveraging such robust capabilities can transform how businesses engage with their customers and enhance overall performance.
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Introducing the ultimate app for customer service tailored specifically for Slack users. This innovative platform consolidates all communications from your team and clients into a single, centralized hub. Our dedicated product and support team focus exclusively on the Slack ecosystem, reflecting our deep commitment to enhancing customer messaging within this environment. No other company can match our unwavering dedication to this specialized niche. Slack is ingrained in our identity as a business, and notably, we are the first company to be fully funded while exclusively operating within Slack. You can engage with prospects and clients across various channels—whether through your website, social media, mobile apps, or email—directly in Slack! It is essential for businesses to adapt to where their customers are, rather than forcing customers to adapt to them. If your aim is to streamline customer communications and provide your team with a unified control center, then Slaask is the perfect solution for you. Not only is Slaask an outstanding tool for customer messaging, but it also empowers you to design a customized chatbot that harmonizes with your brand identity, further enhancing the customer interaction experience. By choosing Slaask, you will transform the way your organization engages with its audience in today's digital landscape while ensuring a more personalized approach to customer service.
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Egnyte
Egnyte
Streamline content management for unparalleled efficiency and productivity.Efficiently secure and oversee all your content across various teams, devices, and applications. Discover fresh business insights, enhance compliance and governance, lower expenses, and boost productivity—all from the start. With adaptable deployment options, a strong integration framework, and open APIs, Egnyte caters to the diverse requirements of businesses across multiple sectors and different stages of cloud integration. This solution empowers thousands of clients to accelerate their cloud office strategies significantly. Revolutionize your methods for managing content governance, privacy, compliance, and workflow automation using a comprehensive, ready-to-use platform that streamlines these critical processes. By leveraging this innovative technology, organizations can achieve unprecedented efficiency and effectiveness in their operations. -
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Harvest
Harvest
Streamline time tracking, boost efficiency, and simplify payments.Harvest simplifies the process of time tracking, provides valuable insights from previous projects, and facilitates payment for your services. With an array of visual reports, it ensures projects operate efficiently while also supporting your team effectively. This tool is especially beneficial for teams in client-facing industries that require a method for monitoring time and expenses across various projects. Quickly convert your team's recorded time and expenditures into invoices, and streamline payment collection through integrated online options. By utilizing Harvest, you empower your team to manage their time more effectively and focus on what truly matters. -
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Livestorm
Livestorm
Streamline your video interactions with effortless, impactful solutions.Livestorm facilitates impactful and effortless video interactions on a large scale. This comprehensive platform enables organizations to easily create and manage professional video engagements from a single interface. As a browser-based solution, Livestorm eliminates the need for any installation or setup, making it accessible for live, pre-recorded, or on-demand meetings and events. The platform covers every aspect of video engagement workflows, which includes tasks like registration, sending follow-up emails, sharing recorded videos, and creating landing pages. Additionally, users can effectively track and analyze audience engagement through robust end-to-end analytics. With seamless integration capabilities with tools like Pipedrive and Intercom, Livestorm allows for efficient management of insights all in one convenient location. This makes it an ideal choice for organizations looking to enhance their video engagement strategy. -
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WooCommerce
Automattic
Empower your vision with the ultimate WordPress eCommerce solution.The premier eCommerce solution designed specifically for WordPress. It stands out as the most versatile eCommerce platform available globally. Begin your selling journey in the United States right now. Tailor your store to fit your vision. WooCommerce empowers American entrepreneurs to market a wide array of products, ranging from high-end mattresses and gourmet cupcakes to kayaking tutorials and artisan jewelry. Online retail success is made possible with WooCommerce, the leading choice for creating an online shop. Explore a vast selection of both free and premium WooCommerce extensions in our official marketplace, featuring popular options such as Stripe, PayPal, and ShipStation to enhance your business operations. With WooCommerce, the possibilities for your online store are virtually limitless. -
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Jira Service Management
Atlassian
Empower your teams to deliver exceptional service effortlessly.Jira Service Management, previously known as Jira Service Desk, equips Dev/Ops teams to operate at a rapid pace, enabling them to swiftly adapt to business shifts while delivering exceptional service experiences for both customers and employees. Customize Jira Service Management to meet your unique requirements, allowing every team member—from IT to legal and HR—to establish a service desk in no time and scale it as necessary. Experience the benefits of providing outstanding service rapidly, free from the complexities and expenses often associated with traditional ITSM solutions. This open and collaborative platform facilitates work tracking across the entire organization. You can seamlessly connect issues in Jira and integrate data from various software development tools, enriching your IT support and operations teams with valuable contextual insights for immediate incident response, request management, and change implementation. Additionally, you can mitigate risks and enhance customer outcomes, expediting essential development tasks, reducing reliance on manual processes, and implementing changes swiftly while maintaining a comprehensive audit trail for each modification. By leveraging these capabilities, organizations can foster a more agile and efficient environment that ultimately leads to better service delivery. -
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Campaign Monitor
Marigold
Transform subscribers into loyal advocates with effortless email campaigns.Elevate your customers to passionate advocates using Campaign Monitor by Marigold, a powerful email marketing and automation tool aimed at producing real business results. With its intuitive drag-and-drop email builder and a vast collection of beautifully designed, professional templates, creating successful email campaigns is simple and straightforward. The platform also boasts a comprehensive suite of features that allow you to craft personalized customer journeys, create smart segments, and nurture unique relationships with each subscriber, ensuring meaningful engagement. By harnessing these tools, companies can markedly improve their marketing strategies and cultivate deeper relationships with their audience. Ultimately, this leads to increased customer loyalty and enhanced brand advocacy, setting businesses on a path to greater success. -
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Constant Contact Lead Gen & CRM
Constant Contact
Empower your business growth with tailored digital marketing solutions.Constant Contact equips small enterprises with robust tools designed to enhance and streamline their digital marketing efforts. The Constant Contact Lead Gen & Salesforce (formerly SharpSpring) platform serves as an effective marketing solution, enabling businesses to expand their sales pipeline, cultivate leads, and successfully close more transactions. Our offerings are tailored to help you draw in ideal prospects and engage them with customized content, ultimately fostering your business growth. Attract Swiftly acquire high-quality leads through email campaigns and social media engagement. Evaluate leads based on their interactions, and effortlessly transition them to your sales team. Nurture - Communicate the right information to the right audience at precisely the right moment. It has become simpler to nurture leads and facilitate follow-ups with sales through a versatile, centralized CRM paired with highly customizable automation features. Grow - Optimize your marketing budget more efficiently by utilizing real-time analytics and insights that correlate your efforts with sales outcomes, pipeline progression, and revenue generation. This comprehensive approach ensures that each aspect of your marketing strategy contributes effectively to your overall business objectives. -
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Facebook Messenger
Meta
Transform interactions into loyalty with seamless Messenger conversations.Leverage Messenger to transform your interactions into customer loyalty. By adopting this platform, you can simplify the process of acquiring customers through engaging conversations, allowing users to connect in a space they already frequent. Having a presence on Messenger enables potential clients to browse your products and even complete purchases within the chat interface. Creating a tailored experience on Messenger can significantly boost your visibility, reaching a broader audience for your brand, goods, or services. Whether launching a new product or increasing brand recognition, meaningful conversations foster deep connections with your target market. Integrating Messenger into your customer service strategy allows clients to engage with your business at their convenience, effectively removing the hassle of waiting on hold or juggling multiple tabs on a website. Additionally, the continuous conversation stays within Messenger, providing an easy-to-navigate hub for questions and follow-up interactions. This strategy not only improves customer satisfaction but also cultivates enduring loyalty by maintaining smooth and accessible communication, ensuring that customers feel valued and heard. Ultimately, embracing Messenger can transform the way you relate to your clientele, paving the way for lasting relationships. -
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Teamgate CRM
Teamgate
Transform your sales journey with seamless, cost-effective CRM.Teamgate is an intuitive and highly effective CRM designed specifically for Sales and SaaS professionals, catering to everyone from startups to large enterprises. This comprehensive web-based sales CRM solution enhances your sales journey and fosters business expansion. With a multitude of features that streamline every phase of the sales cycle, from identifying leads to finalizing sales, Teamgate stands out in the market. It effortlessly connects with popular business applications like Mailchimp, Intercom, Quickbooks, and Zendesk, enabling sales teams to consistently surpass their targets. Furthermore, Teamgate eliminates unexpected implementation expenses, consulting costs, and additional fees. This makes it not only a powerful tool but also a cost-effective choice for organizations looking to optimize their sales processes. -
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Google Contacts
Google
Effortlessly manage and access your contacts anytime, anywhere.Keep your address book well-structured and readily available using Google Contacts, a free contact management service that works flawlessly with G Suite and Gmail, guaranteeing that your contacts are safely stored and accessible across all your devices. This tool also facilitates easy updates and sharing, which makes it suitable for both personal and business purposes. With its user-friendly interface and robust features, maintaining your connections has never been easier. -
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Limecall
PurpleRain Technologies
Transform leads into qualified sales with seamless automation.Limecall is a lead generation tool designed to transform incoming leads into qualified sales meetings and calls, featuring functionalities such as Click-to-Call and Voice Automation. The software offers a variety of pre-built templates, which come with essential features like lead analytics to track engagement, safeguarding customer privacy, sending notifications and alerts, and providing a personalized IVR experience. Additionally, it supports personalized follow-ups, efficient lead generation, call recording, and seamless integration with call centers and inside sales teams, alongside automated calls and SMS, as well as call routing capabilities. This versatile platform is applicable across multiple industries including real estate, travel, software, IT and technology, finance and insurance, tourism and aviation, and SaaS, among others. By utilizing Limecall, businesses can significantly enhance their sales processes and improve customer interactions. -
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Compass
Giift
Transforming sales incentives into engaging, interactive experiences effortlessly.Compass by Giift is an innovative software that enhances sales incentives and commission management, fostering a motivated and engaged workforce through the gamification of incentives. This platform is ideal for boosting workforce engagement, facilitating rewards and recognition, and improving internal communication processes. With Compass by Giift, transforming traditional sales programs into engaging, interactive games is simplified through the use of Game Templates. It provides real-time tracking of team performance and enables users to access precise calculations and timely payments with just a click. Additionally, it supports multiple payment methods and offers transparency with detailed earning histories and transaction records, alongside dispute resolution assistance. The software also connects remote and distributed teams, creating a vibrant community through a centralized communication hub. Key features include calculation logic, pre-designed game templates, a real-time performance dashboard, an opportunity tracking tool, and a comprehensive log of earned, redeemable, and available values, ensuring that users have all the resources necessary to manage their sales incentives effectively. By utilizing all these capabilities, organizations can drive engagement and enhance overall productivity. -
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Zight
Zight
Elevate communication effortlessly with powerful screen recording solutions.Zight is a dynamic platform for screen recording and sharing that aims to boost communication and productivity across multiple devices, including Mac, Windows, Chrome, and iOS. Users can easily take screenshots, record their screens with audio and webcam overlays, and generate GIFs, all while benefiting from instant link sharing. The platform also offers various annotation tools that allow users to emphasize, add text, and draw attention to important elements in both videos and images. By integrating smoothly with widely-used collaboration platforms such as Slack, Microsoft Teams, Zendesk, and Jira, Zight enhances workflow efficiency for both teams and individuals. Additionally, its AI-driven features—including automatic transcriptions, smart titles, and content summaries—make the process of content creation and sharing even more straightforward. With robust security features, customization options for branding, and in-depth analytics, Zight stands out as an excellent choice for businesses and professionals seeking effective visual communication solutions. Furthermore, its user-friendly interface ensures that anyone can leverage its capabilities regardless of technical expertise. -
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Localize
Localize
Revolutionize translation: fast, automated, and accessible for all.Localize's no-code translation management solution enables countless forward-thinking teams to create multilingual experiences in mere minutes rather than taking several months. By integrating automation and artificial intelligence, Localize revolutionizes the outdated translation methods, simplifying the process to eliminate manual interventions and making it accessible for everyone. Designed for speed and scalability, Localize proves to be invaluable when: - Automation plays a pivotal role in the translation workflow - Smooth integration with current technologies is essential - Reducing expenses and ensuring rapid launch times are critical objectives - Workflows are required to be user-friendly for team members without technical backgrounds Renowned enterprises such as Atlassian, Intuit, Cisco, Discord, Afterpay, and Canva rely on Localize to enhance their global reach and achieve remarkable success in their endeavors. This platform not only addresses the immediate needs of businesses but also equips them for future growth in a competitive landscape. -
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Graphlogic GL Platform
Graphlogic
Transform customer interactions with advanced AI-driven solutions.The Graphlogic Conversational AI Platform offers a comprehensive suite that includes Robotic Process Automation for businesses, cutting-edge Conversational AI, and sophisticated Natural Language Understanding technology to develop innovative chatbots and voicebots. Additionally, it features Automatic Speech Recognition (ASR), Text-to-Speech (TTS) capabilities, and Retrieval Augmented Generation (RAG) pipelines powered by Large Language Models, enhancing its functionality. The platform's essential components encompass a robust Conversational AI Platform with Natural Language Understanding capabilities, RAG pipelines, and effective Speech to Text and Text-to-Speech engines, along with seamless channel connectivity. Furthermore, it provides an API Builder, a Visual Flow Builder, proactive outreach features, and comprehensive conversational analytics. Remarkably, the platform can be deployed in various environments, including SaaS, Private Cloud, or On-Premises, and supports both single-tenancy and multi-tenancy configurations, making it a versatile choice for diverse linguistic needs. With its extensive features, Graphlogic empowers enterprises to optimize customer interactions through advanced AI solutions. -
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Scalefusion MDM
ProMobi Technologies
Securely manage all devices with ease and efficiency.Scalefusion stands out as a top-tier Mobile Device and Endpoint Management solution that assists organizations worldwide in safeguarding and overseeing their array of devices. It streamlines the administration of various operating systems, including Android, iOS, macOS, Windows, and Linux. The platform accommodates multiple deployment options, including dedicated devices, COPE (Corporate-owned, Personally Enabled), and BYOD (Bring Your Own Device) models. Founded in 2015 by ProMobi Technologies, Scalefusion has experienced significant growth and transformation over the past six years, earning numerous accolades through stellar client feedback, international expansion, and a growing customer base. This evolution highlights Scalefusion's commitment to providing robust solutions tailored to the needs of modern businesses. -
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Freshchat
Freshworks
Elevate customer interactions with seamless, intelligent messaging solutions.As the world increasingly embraces contactless services, consumers now seek immediate, tailored assistance through familiar and easily accessible channels. Businesses are leveraging Freshchat's robust messaging platform to provide support across multiple digital avenues, utilizing a combination of automated solutions and human interaction. Freshchat brings forth a variety of features, including: - An integrated inbox that streamlines conversations from different digital platforms - Advanced AI-driven chatbots designed to enhance user engagement and understand intent - Proactive communication through highly targeted multimedia campaigns - Smart load balancing and automatic routing functionalities - Effortless integrations with a rapidly expanding app marketplace and customizable APIs - A resilient infrastructure hosted on AWS, compliant with industry standards In addition to these advantages, Freshchat supports a wide range of languages, ensuring that businesses can cater to diverse customer bases effectively. This comprehensive approach makes Freshchat an invaluable tool for companies aiming to enhance their customer service experience. -
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Cyfe
Cyfe by Traject
Empower your business with comprehensive insights and tools.Cyfe is a versatile business intelligence platform designed to assist companies of various scales in tracking key performance indicators (KPIs), optimizing search engines, managing schedules, marketing on social media, generating tailored reports, exporting data, and archiving information, among other valuable services. With its comprehensive suite of tools, Cyfe empowers organizations to make informed decisions and streamline their operations effectively. -
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Chargebee
Chargebee
Optimize subscriptions, streamline billing, and boost customer retention.Chargebee serves as an effective tool for managing subscriptions and handling recurring billing, enabling SaaS companies to optimize their Revenue Operations. It offers seamless integration with top-tier payment processors like PayPal, Braintree, and Stripe. Across various regions, Chargebee facilitates the automation of collecting recurring payments, managing invoicing, handling taxes, and sending email notifications. The platform efficiently oversees essential workflows, encompassing everything from lead generation to financial reporting, thanks to its robust integrations with systems like Salesforce, Quickbooks, Avalara, and Slack. Chargebee Retention stands out as a premier solution designed to help you minimize customer cancellations in alignment with your business requirements. It provides tailored experiences that yield positive outcomes and features mechanisms to mitigate cancellations effectively. Furthermore, you can conduct experiments based on specific customer and subscription characteristics to ensure that the cancellation experience remains both relevant and personalized, ultimately enhancing customer satisfaction. -
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TrackingTime
TrackingTime
Effortlessly track time, tasks, and team progress anywhere!This software is designed for freelancers and teams to monitor their time effectively. It enables users to log their progress and billable hours seamlessly. You can assign and organize tasks within your team, ensuring everyone knows their responsibilities. Additionally, user permissions allow for effective management of team access to various features. With time cards, you can monitor employee attendance, breaks, overtime, and vacation days. The platform also offers online timesheets, which are essential for tracking productivity, payroll, and budgeting needs. Clients can receive professional business reports, enhancing communication and transparency. You have the flexibility to track your time from any location and across multiple devices, or even integrate directly with popular project management tools such as Trello and Slack, as well as over 30 other online applications. This versatility ensures that you can manage your time and tasks efficiently, no matter where you are. -
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Woopra
Woopra
Unlock customer insights to drive retention and growth.Woopra is an analytics platform focused on customer journeys, enabling businesses to comprehend, evaluate, and enhance customer retention. It is crafted to promote optimization and expansion throughout all stages of the customer lifecycle. By utilizing data at the individual level, Woopra generates comprehensive analytics reports that reveal insights across the entire lifecycle, effectively connecting different departments. With its unique tracking technology, Woopra monitors user interactions across both websites and mobile applications. Additionally, it features over 51 integrations with partners such as Salesforce, Marketo, and Intercom, facilitating the seamless unification of various data points across different tools or teams, thus enhancing overall operational efficiency. This level of integration enables companies to make data-driven decisions that can significantly improve customer engagement and satisfaction. -
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Magento
Adobe
Build your unique online store with unmatched eCommerce power.Magento Open Source offers fundamental eCommerce features that allow you to build a unique online store from the ground up. For those looking for a more all-encompassing eCommerce solution, we recommend our cloud-based Adobe Commerce platform, which provides superior cloud infrastructure and hosting alongside advanced AI-driven merchandising and analytics tools. No other platform gives you the power to create striking and personalized shopping experiences quite like this one. You can leverage a wide array of built-in features, exceptional customization capabilities, and seamless integrations with third-party services. In utilizing our eCommerce solutions, you also gain access to a global network of implementation partners and a vast marketplace filled with extensions, making this an ideal time to turn your commerce dreams into reality. Merging content with commerce is essential to fulfilling customer demands for fluid brand interactions. Additionally, to fully exploit the capabilities of your eCommerce platform, think about enhancing its functionalities with the numerous extensions available in the marketplace, ensuring your store remains competitive and distinctive in a crowded online space. By doing so, you will not only improve user experience but also drive higher engagement and sales. -
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Insightly
Insightly
Empower your business with seamless CRM for growth.Gain a deeper understanding of your customers and grow your business with Insightly. This powerful and intuitive customer relationship management (CRM) solution is designed specifically for small and medium-sized enterprises, enabling teams to increase sales, nurture relationships, and deliver projects on time. It offers smooth integrations with widely used applications such as Gmail, Office 365, and MailChimp. Furthermore, Insightly equips organizations with crucial tools to manage contacts throughout the sales journey, oversee customer interactions, and monitor their sales pipeline, along with numerous other features. By utilizing Insightly, companies can streamline their operations and enhance customer satisfaction, ultimately leading to greater success in their endeavors. Embracing this platform opens up new avenues for growth and efficiency, allowing businesses to thrive in a competitive landscape. -
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Splashtop Business Access
Splashtop
Seamless remote access: work anywhere, anytime, securely!Accessing computers remotely has become both easy and secure for individuals and teams alike. Now, you can retrieve all your business data and applications from virtually any location, at any time, using any device. Key Features and Advantages * Extensive Device Compatibility – You can remotely connect to your Mac or Windows computer from various devices, including Mac, Windows, or iOS. * Effortless Setup - Just sign up and install the application on your devices to get started! * User-Friendly Interface - The intuitive gestures and menu design provide a seamless experience, including support for multiple display devices. * Exceptional Performance - Utilizing patented streaming technology, it delivers high-quality 3D graphics, HD video, and synchronized audio for a captivating user experience. * Connect from Anywhere – Advanced optimization techniques ensure reliable connections, even when operating over lower bandwidths such as 3G or 4G. * Robust Security - With SSL and AES256-bit encryption support, you can be confident that your sessions remain secure. In today’s digital world, having reliable remote access not only enhances productivity but also ensures that you can work efficiently from any location. -
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Splashtop Remote Support
Splashtop
Effortless remote access for seamless support and productivity.Provide remote assistance to both client and internal systems through unattended access, enabling users to connect to their computers from afar. Whether you're new to remote support solutions or seeking a cost-effective alternative to pricier options, Splashtop Remote Support is an ideal choice. This top-tier remote support solution facilitates seamless access to your managed devices from any platform, ensuring you can connect anytime, backed by our rapid, high-definition connections. With Splashtop, remote management becomes efficient and user-friendly, enhancing productivity for both support teams and users alike. -
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WeChat
Tencent
Connect, share, and express with vibrant multimedia interactions!WeChat serves as a multifunctional platform for communication, enabling users to effortlessly send messages and share multimedia content with friends and family, regardless of where they are situated. The app allows you to easily find and connect with others by entering their WeChat ID or phone number, and as soon as your request is accepted, you can start chatting without delay. Through the Moments feature, users can share their favorite experiences via photos and videos while staying updated on their friends' posts. Additionally, WeChat facilitates real-time interactions with its instant voice and video calling options, accommodating both individual and group chats. If expressing your emotions through words proves challenging, a fun sticker can add a light-hearted touch to your conversations. The diverse Sticker Gallery, featuring creations from talented artists around the globe, provides a plethora of free stickers for you to download and use, enhancing the enjoyment of your exchanges. Discover and select your preferred stickers today to make your interactions even more lively! Furthermore, WeChat regularly rolls out new features, ensuring that its user experience remains fresh and exciting. Through these continuous updates, the platform not only meets the evolving needs of its users but also fosters deeper connections among them. -
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Resemble AI
Resemble AI
Unlock creativity with lifelike voices in minutes!In a mere 5 minutes of audio input, it's possible to replicate voices, allowing you to generate engaging content swiftly through either our API or authoring tool. Explore the potential of AI-generated voices that can expand your creative projects effortlessly with Resemble's high-speed API and 44 kHz voice quality. Harness the power of voice cloning technology to produce lifelike text-to-speech AI voices, enabling a whole new level of content creation. -
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Userlane
Userlane
Master software swiftly with interactive, personalized guidance.Userlane serves as a digital adoption platform that enables users to swiftly master any software within moments. With our interactive guidance technology and readily available virtual assistant, we offer personalized and contextual support to software users. Our platform is ideal for both the training and onboarding of employees during enterprise digitization as well as for onboarding customers of software vendors. By providing interactive, step-by-step guidance, we assist users in navigating any browser-based software in real time, allowing them to reach their objectives efficiently. Userlane not only accelerates the onboarding process for customers and employees but also decreases support tickets by as much as 75%, while enhancing productivity and overall user satisfaction. Moreover, our DAP is an excellent choice for organizations with remote teams looking to automate and scale their support and training efforts, thereby ensuring a smoother transition for all users involved. Ultimately, Userlane empowers companies to foster a more effective and engaging learning environment. -
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Zoiper
Zoiper
Experience secure, seamless communication across all platforms effortlessly.Safeguard your conversations by ensuring that your VoIP calls are both encrypted and protected against eavesdropping. If maintaining privacy during your discussions is important to you, our free encryption services cover all forms of communication—text, voice, and video—leveraging TLS/SRTP and ZRTP protocols. Our VoIP softphone effortlessly merges with your contacts, allowing for easy access to a unified list pulled from various platforms like Outlook, Windows, Mac, LDAP, XMPP, XCAP, as well as mobile devices such as Android and iOS. Additionally, you can quickly recognize incoming calls prior to answering, which enhances your overall communication experience. Zoiper is designed to work across a broad spectrum of operating systems, including macOS, Linux, and Windows, while also being compatible with iOS, Android, and web browsers. We are dedicated to ongoing enhancements of our services and expanding our compatibility options. Forget about the complicated terminology; our solution integrates Audio, Video, Fax, Presence, and Instant Messaging, all through a streamlined interface that prioritizes user-friendliness. With Zoiper, you can communicate with confidence and effectiveness across numerous platforms, making your interactions more secure and enjoyable. Our commitment to user satisfaction drives us to keep evolving and adapting to your needs. -
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Mailjet
Sinch
Transform your email marketing with powerful, collaborative efficiency.Explore the email solution designed specifically for agile teams aiming for enhanced efficiency. Recognizing the difficulties in locating a cost-effective yet robust email service, Mailjet stands out as the perfect answer to your needs. Our innovative features are crafted to support your business expansion while being budget-conscious. With our intuitive email editor, Passport, creating beautiful, responsive emails becomes a breeze in just a few clicks. You can select from a vast array of complimentary email templates or tap into your creativity by starting from scratch. Improve collaboration among team members with Mailjet’s Collaboration Toolkit, which facilitates simultaneous work on the same email template or campaign, thereby increasing your team's overall productivity. Our commenting and approval workflow significantly minimizes feedback loops, leading to faster completion times. Personalize each email by leveraging the customer data you collect, and segment your contact list to guarantee that the right messages reach the intended audience. This approach makes it easy for every recipient to feel appreciated and acknowledged. Additionally, you can assess the success of your campaigns through real-time statistics available for each sending, which aids in refining your strategies for even greater outcomes. With Mailjet, achieving success in email marketing is not only achievable but also pleasantly straightforward, ensuring your team remains focused on what truly matters. -
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Gravity Forms
Rocketgenius
Create stunning forms effortlessly for your WordPress website!Gravity Forms is recognized as the top choice for creating advanced forms on your WordPress website, thanks to its exceptional user-friendliness and reliability. To avoid losing potential leads, elevate your business with a sleek contact form that comes equipped with a variety of time-saving features and tools. This plugin is all you need for WordPress form creation, enabling you to design and launch forms in just a few minutes. The entire process is simple and efficient; all you have to do is select your fields, modify your settings, and effortlessly embed forms into your site using the easy-to-use built-in tools. Moreover, Gravity Forms integrates seamlessly with popular web applications and online services, enhancing the functionality and adaptability of your forms. With more than ten years of expertise in the WordPress forms arena, Gravity Forms remains at the forefront of innovation, offering the most requested third-party integrations for users. This is merely the start—exciting premium partner integrations are on the horizon, promising to make your form-building journey even more robust. As new features roll out, you can look forward to an even more enriched user experience with Gravity Forms. -
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CallHippo
CallHippo
Empowering seamless customer connections with advanced contact center solutions.CallHippo is an advanced contact center solution designed to facilitate connections with clients. Its user-friendly interface, combined with powerful features and comprehensive reporting, empowers sales and service teams to engage in effective conversations with customers seamlessly. Moreover, CallHippo integrates effortlessly with various platforms, enhancing overall productivity. With a global trust from over 5,000 businesses, it has established itself as a reliable choice in the market. This level of widespread adoption highlights its effectiveness and the value it brings to organizations seeking to improve customer interactions. -
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APIANT
APIANT
Seamless integration solutions for a unified data experience.Endpoints can be adjusted to facilitate a seamless two-way synchronization between applications, eliminating the necessity for any migration. This capability ensures that all connected applications maintain a unified data perspective, enhancing the user experience across various platforms. Whether you're managing hotels, restaurants, spas, accounting, or research, we can accommodate your needs with our extensive integration options. If it exists, we can integrate it. With thousands of pre-existing connectors at our disposal and the ability to swiftly create new ones using our cutting-edge Assembly Editor®, we are able to provide comprehensive integrations at a pace unmatched by competitors. System integrators are also available to assist in designing the architecture of your integration, automating processes, training personnel, and managing the entire integration project from start to finish, ensuring a smooth implementation. This collaborative approach not only streamlines the integration process but also promotes long-term sustainability and efficiency across your operational framework. -
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XCALLY
Xenialab
Empower your customer service with seamless omnichannel solutions.XCALLY offers a user-friendly, scalable, and quickly deployable Omnichannel Contact Center solution. This software comes equipped with a variety of essential tools that support call center operations alongside its Omnichannel features. Key components include an IVR designer, a predictive dialer, scripting tools, dashboards, real-time panels, and analytics tailored for administrators and supervisors. Additionally, it supports WebRTC, a Windows Softphone, and a unified Web GUI for agents. Furthermore, XCALLY can seamlessly integrate through APIs with numerous external products and technologies, such as CRM systems, ticketing platforms, AI applications, bots, and text-to-speech services, enhancing its versatility and functionality. This allows organizations to create a customized and efficient customer service environment. -
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iContact
iContact
Elevate your email marketing with effortless design and support.Streamline your email marketing efforts with iContact, a straightforward solution crafted for businesses of all sizes to enhance their results. This platform offers a wealth of vital features such as Spamcheck, effective list management, personalized coaching, comprehensive reporting, an easy-to-use drag-and-drop editor, autoresponders, social media integration, and more. If you've tried different email marketing services before, you may find iContact to be your preferred option—not only because it is user-friendly but also due to the exceptional support available via phone, email, or live chat whenever you require help. Our dedicated technical support team is focused on assisting you in optimizing your email campaigns to achieve the highest engagement with your audience. With the powerful drag-and-drop editor, crafting engaging email marketing content is effortless. Furthermore, you can choose from a wide array of attractive, modern email templates that can be customized to represent your brand identity in mere minutes, ensuring your messages capture attention. Ultimately, iContact empowers you to effectively connect with your customers, enhancing your overall marketing strategy and driving better results. -
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Kissflow
Kissflow
Empower your business with seamless, custom workflow automation.Kissflow is a user-friendly, low-code platform designed specifically for creating custom applications that cater to business needs. It enables both process owners and IT developers to automate workflows effectively, allowing them to construct processes and applications that enhance internal business operations. Additionally, Kissflow streamlines collaboration between teams, making it easier to adapt to changing operational requirements.